We were looking for a used MINI. Went to a lot of dealers; Mini of Madison had the best selection of quality cars, and competitive prices. Lisa, the sales person, was laid back, no pressure, and professional. Would buy a car from her and the dealer again.
Can't say enough about the team at Zimbrick, best customer service ever!!! Went way out of their way to help me find a new car. Would recommend them to anyone. Jamey, Casey and Mike thank you for everything. You guys are the best.
Best selection, best service, very friendly and courteous staff, wonderful clean showroom... went out of their way to make me happy, listen to my financial situation, was able to get me placed into a brand new vehicle for less than a used vehicle.. which was beyond amazing!! These guys are the best... I'm going back in a few months with my husband to get him a car as well.. We love love love the five stars we received all-around. Will be returning for sure.
Dane was an awesome salesperson. The entire process was painless and it was a pleasure to experience Metro Kia. We would recommend it to any and all interested in purchasing a vehicle. Thank you so much for your patience and understanding through our car purchasing process. You made it fun!!!
Ian was the best sales person I've ever worked with. He's knowledge of automobiles and his explanations of everything from engines to batteries to the car's interior is fabulous. He went above and beyond to get me what I wanted. Words can't describe how great my experience was in working with him. I've recommended him to all my friends, should they ever be in the market for a Kia.
I walked into the dealership just to pickup my dad from the service department and saw the Kia Niro on the lot. Of course I wanted to take it for a test drive... one thing led to another and this extremely affordable DREAM CAR was mine! The staff was fantastic at finding a finance plan that was right for me. I'd recommend anyone to take a look at Metro Kia of Madison. Defiantly worth the trip.
I hadn't purchased a new car in almost 30 years.
The Metro Kia sales team was very easy to work with.
From being greeted, the test drive, selection of the car and the financial arrangements - made the experience as easy as possible. Took care of buying the car over a few hours on a Saturday afternoon - thanks Metro Kia!
I used to sell cars for a living for a different dealership group. I knew exactly which model and trim I wanted (2017 Niro EX). I emailed back and forth with Ian for a week or two figuring out a price we both were comfortable with and finding a color that I like. We went in on Memorial Day and were in and out under 2 hours. They ended up offering me more for my trade then I was expecting to get, again I have experience in the industry and I know they over paid for my trade. The F&I process was very easy, didnt hard sell anything. I told him I wanted Gap and to see a price for a basic extended warranty and he gave me a great price up front. My only small complaint, again just because of my background is the only reason i noticed. Whoever prepped my car for delivery missed peeling off some plastic on the inside. Otherwise, highly recommend, great experience. Loving my new KIA
We drove from St Paul to purchase a 2016 RDX and we were very pleased with the entire process. Jeff Pongratz in sales was great to work with and made sure everything went smoothly. Kristin Ewert handled the paperwork and the entire process was done in a couple hours. I am very pleased with the professionalism of Zimbrick Acura and recommend it highly.
I leased a Jetta: - sales person was very helpful in describing all of our lease options and additional costs associated with the vehicle. I particularly needed to know the exact upfront costs (itemized) and monthly payments before making a decision. - the vehicle I leased was not available at this particular store so my sales person needed to located and trade for this vehicle: this was handled seamlessly and turnaround was superb. - I was able to setup a time that worked for me when picking up the vehicle and my request to expedite my time spent completing the necessary paperwork was met. I was very happy with the whole leasing process and everyone involved in making it painless and quick. Thank you Zimbrick Volkswagen
The service representative was very nice in all conversations and kept me well informed. He apologized for the delay even though the problem ended up being unique and took a while to work through. I was given a loaner vehicle so there was very little inconvenience to me. He even came out to clear an old service code that was not reset with the previous maintenance after I picked my car back up. I generally could not be happier!
I purchased a certified VW Routan in Ausgust 2011 and despite not wanting to face becoming older and needing a van, I love it. My VW Jetta was a reliable wonderful car and the service department at our local VW is wonderful, so I knew I had to purchase a Routan. It has been a great car and Zimbrick sold us a great car. We went down to look at the van and bought it and drove it home that evening.
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