We were welcomed by several people when we arrived at the dealership. Ours salesperson, Frank, gave us his undivided attention from the time we met until we drove away in our new accord. We asked him to take us on test drives in the Civic and the Accord and he was very happy to do this. He answered all of our questions. I would highly recommend Frank without reservation.
My wife and i decided to just ???drop in??? and look around. We were greeted by Jeff Hill and immediately felt as ease. I served 25 years in the Marine Corps and have had my fair share of ???salesmen???. Jeff Hill was cut from a different cloth. His friendliness and no pressure sales had us convinced that this place is the place to buy. We came back later that night and approached by Roy Perez (who was also phenomenal). Decided to come back the next day, Jeff Hill wasn???t available but Rich Wood took amazing care us for the remainder of our purchase. I introduced myself to the GM Tony LaPuma and it was clear that he???s obviously running a tight ship. I would HIGHLY recommend anyone and everyone to shop here. Prices are beyond exceptional along with the no pressure environment. Thank You Automax Ocala for a memorable purchase
Tammy was our salesperson. She was friendly, knowledgeable and attentive throughout the whole process . She made sure we had a full tank of gas in our new vehicle too. Ryan was helpful and friendly for the finance process. Overall it was a good experience.
I came in to service my 2012 Tiguan and left with a 2014 Tiguan!! Marek is a really good guy and he spoon fed me the whole way! I would not have done this if it was not for him!!!! I felt like it was a fair deal. I recommend Marek if you want transparency! Thanks Marek... You Rock!
Don was great, emailed me extra pics so I could see it since I was going to be driving up from Orlando. Got there and it was exactly as described. Whole thing took about 45 mins once I got there and I was on the way home. Great overall experience, would look there again for my used car needs.
I inquired on a vehicle and received a very prompt response through both phone and e-mail. Unfortunately, the vehicle that I was interested in had been sold earlier that day. They apologized for the inconvenience and even gave me a time frame for the ads to be removed.
I received a follow-up a day or so later to see if there was anything else they could assist with. I have my heart set on a very particular vehicle, so I declined, but the extra effort was appreciated - even more so because they have not continued to reach out after making it clear that I'm out of state and not looking for anything except that particular vehicle make / model and options.
I was shopping for a car for several weeks and finally found the Mercedes SL 550 at tis dealership, the price was right and the buying experience was absolutely fantastic, I would highly recommend them, thank you very much !
Calling dealership during the car buying process has always intimidated me. However, after receiving my email, a very kind and attentive man called me to talk about the vehicle I was interested in and any others I may be interested in. I ended up buying from a different dealership, but that was because of the car- not the staff. Even after deciding to go with a different car, another person from called to ask if there was anything else they could do and offered to any services my new truck may need. Now it's been a month, and they haven't called or hounded me at all. Definitely a winning staff.
Sonny was informative and listened to us. We were happy with our deal, and Sonny took the time (after closing) to make sure my wife and I knew and understood the important features.
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