We recently purchased a new 2018 Countryman, ordering a new 2018 model in June of this year. The total experience was great as the model ordered is just what was wanted and was delivered as expected. Our sales advisor (Creed Cate) was excellent in explaining all issues when special ordering and had great follow up with the process as the new car progressed in manufacturing.
We are very happy with all at Niello Mini.
I brought my vehicle in for the repair to my sensor. Ron Stevenson in service was the person who greeted me at my appointment time. He was courteous and was very helpful...asked if I needed a shuttle home and gave me the senerio of what they would check on to fix the problem. This is the 3rd time I have brought my vehicle to Roseville VW. I trust them to do the job right and get me back on the road as quickly as possible. Again they did not disappoint. Thanks to Ron and the crack staff this was a great experience. I highly recommend this business.
I took my 2012 VW GTi into VW because of my concerns that the clutch was showing signs of slipping. I spoke to Walter about the problem and the next day he had a conclusion that the clutch was indeed slipping but not bad enough in need of immediate replacement. The job would be about $3000. He assured me due to my situation of selling the car in the next month it wouldn’t be a problem, but if I were to keep the car for a longer period of time it would need replacement. I have to say Walter was EXTREMELY helpful to both me and my father about our exact situation with the car and did not try to sell a $3000 job. I would highly recommend anyone looking for VW service to talk to him. A very professional guy who is not just trying to sell parts and took care of me the whole process.
Jen was awesome. Very professional and really took care of me and my family. Did an expeditious job of getting our deal figured out and we were home in no time. We love our new Passat and we loved our buying experience at Roseville VW. Thank you
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.