Used Volkswagen cars for sale near Wales, NY

I’ve leased or bought 4 vehicles from Robert Basil over the last 10 years. Madison has sold me my last 2. She’s been great. Very helpful. Always willing to find the answers to your questions. I especially like the “engine for life” warranty on used vehicles. It has come in handy a few times.

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

I needed a state inspection. I did not have an appointment, but i was in and out within an hour. I will return!

Great car! Overpaid a bit; but, bought top of the line with only 23k miles. Loved it and didn't want to dicker over price. Rudes well. Acceleration is good. Roomy, spacious passenger cabin and cargo bay. Amazing technology. I recommend this vehicle highly. Take a serious look at this one. You wont be disappointed.

I purchased a 2014 Ford Transit from this dealership last week. Andrew, as well as the owner, were very professional and easy to work with. The Transit was sold at a very fair price and I was able to drive it off the lot sooner than expected. Overall, it was a very pleasant and stress-free purchase with a friendly staff.

I bought my 2013 VW Tiguan S in 2015 when it had 20k miles on it. I had all the fluids changed (brake, transmission,engine oil, coolant). I drove it In Houston Tx commuting for 2.5 years and then have been driving it since then in Austin around town and on a few long trips. I frequently had brake fluid, engine oil and other fluids exchanged at dealerships).At around 100k when more complex maintenance issues arose, I abandoned the VW dealer shops for Brink Motorsports in Austin, Tx, a shop that specializes in the Audi/VW group. Working with them I did the following. Replaced 16" VW wheels with 18" VW CC used wheels and oversized Michelin Defenders. Added a 2" Forge lift kit on the rear suspension as well as Bilstein B6 struts and shocks. I replaced spark plugs and coil paks at around 110k due to misfires and also replaced the timing chain , the intake valves and manifold decarboned, the water pump replaced, a 2" trailer hitch and wiring harness installed, a new windshield installed (rock chips), and an APR Stage I chip installed, all by Brink Motorsports. Because of the bigger, better wheels and tires and suspension lift and Bilstein B6 upgrades, the car is slightly raked forward, is taller by 2" or so, has igreat grip and turn in on handling and takes off like a scalded cat at middle and highway speeds. It is an absolute rocket ship and a troll for Toyota and Honda tailgaters , can be driven with a very light touch on the throttle and the K&N filter allows a little more throttle sound to penetrate the cabin. I describe it as a "VW GTi on stilts" although frankly, against a stock VW GTi or Tiguan this vehicle is quicker (and those vehicles are no slouches with the stock 2.0 turbo engine). The car is at GTi or Tiguan R levels of performance . The lift and wheel/tire combo give the vehicle the aggressive stance it lacks from the factory. I have not spent any money on body kits as it doesn't need it. Now it's at 130k and I still enjoy it. I DID have a VW anti rattle clip installed on the turbo waste gate actuator as this slight sound is common to the VW KO3 after some mileage. Eventiually , that part will rattle itself to death and the turbo will fail. To pre empt that, I am considering a new turbo installation , however the parts and shop cost have so far prevented me from acting on that idea. A new spring actuated diverter valve has been excellent in preventing boost leak. A new PCV valve (twice) has also helped. After half a dozen brake fluid changes over the years, the brakes are still running the original pads, rotors and wheel brake cylinders with no leaks and only an. occasional cold brake in reverse squeal. IF, I want to keep it running like it does now, pads and rotors will require replacement in the coming few years. In summary, it has been an enjoyable , quick ride after the upgrades, as opposed to the slightly less enjoyable stock experience. I highly recommend the APR chip. Stage 1 runs great with the stock exhaust and gives you close to 320 ft/lbsd of torque in the mid 3000 rpm range and similar hp numbers at the top end of the rpm range. The DSG shifter, although not lightning quick, is quite reliable if you want to drive it in manual shifter mode from time to time.(Or start in second gear). For best acceleration times upshift at 3500 rpm to stay in the maximum torque band. Revving it above that when accelerating places you on the decreasing torque side of the power curve, which is notably slower than the max torque at 3000-3500 side of the torque curve)..so a little common sense helps here with that issue. High rpms are neither necessary OR the fastest when accelerating. When you start running out of torque at 130-140 mph you're going to fast anyway. Time to slow down. It's fast to 120 plus on a 60 mph rolling start. Care has to be taken driving the car just because of the very high top end acceleration capabilities. Holding the hammer down at highway speed takes you triple digits quickly.

Appointment in out ?. Very little wait time for completion. Friendly and respectful of my time. Clean facilities, was available for any questions I may of had.

Good all - around vehicle...decent power, roomy and comfortable interior, quiet and smooth ride, good handling and nice steering feel, great gas mileage, good visibility... Freeway passing requires a bit of patience and planning...

We’ve been going to West Herr for the last 15 years and I’ve bought several cars during that time. Always very friendly easy to deal with and I always deal with cord. He he’s friendly he’s knowledgeable and he knows how to close a deal.

My Grandmother loves her new Atlas 2.0T, its also easy to get in and out of for Her and Gramps, and great mpg with the 2.0T, and power is very plenty for a tiny engine

Robert and his technician team are the best! My Bronco had numerous recalls along with needing a water pump. I received updates on the progress and was pleased with how long the repairs took.

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

Only have it six months, bought it spur of the moment! my wife thought i was crazy! I owned Many cars and have a few now this is a good SUV 30 Thousand less than the Audi Q 7 but made the same , only inside and outside different.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Overall I'm satisfying with the car I have no issue till now the car is running 55,000 mile over, still I don't have any major problem. The space is huge inside that car that is more satisfying even if you sit in the third row and adult person can sit comfortably.

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

My atlas has been an excellent car to me. Other than the poor quality factory tires I have had 0 issues. I tow a 4,500lb Coleman with my atlas with minimal stress. It's truly impressive. Most comfortable SUV I could have while still getting 22 MPG when getting groceries.

Good service only have west Herr do service on my car over all very pleased

Love the size and room. Even the third row is roomy enough for 2 adults with headroom. Comfortable ride with good visibility. I’m enjoying the Atlas SE with v6 and 4 motion

I can't say enough about my experience at West Herr Williamsville. My sales rep Colin was fantastic. Tom the finance manager did a great job describing the coverages and costs for the extra coverages that were available for my vehicle and did not pressure me when I declined like so many have done at other dealerships. I appreciate how I was treated by both.

I've always absolutely loved this car for ALL of its awesomeness, but I decided to write this review today because my Tiguan saved my life. I've owned it for 5 years and enjoyed all of it - for its reliability, performance, comfor, style - you name it. But today, thanks to this car and its safety (airbags performance in particular), I am still alive, so I wanted to write this review because this car truly deserves it. Thank you to all the people who've made this car.

Excellent service center. They offer quick oil changes and are respectful professionals at this location.

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

Awesome service and people, helped me buy a car quick and easy. Thank you Anthony and team.

I can’t say enough good things about the great people at Hendricks Volkswagen Frisco and our favorite sales person George Strong! Just leased our second vehicle from him.

Great place to buy a car. No pressure, very informative. The car was polished and perfect when I picked it up.

I have a 2021 Tiguan SE 4 Motion, I have the car for over a year and with 11,000 miles. I give this car a general 4 stars. It’s a great car, very stable, great MPG, the air condition is very cold, road noise is very minimal, great driving view. Very comfortable to everyone except the driver seat, the middle armrest is low and further to the back, the door armrest is low, I have to drive with 2 small billows on long road trips. All other seats are very comfortable. The 3rd. Row is very very tight. The interior dash design is outdated, there is NO end call button on the steering wheel. Performance is good but 30-40 more horse power will definitely makes a difference. Value for money is great, but not for a resale! If you are planning to keep a car for a long time buy it. Exterior design I love it. Reliability, with less than 200 mile I had a cruise control fault, took it to the dealer it was fixed for over $1,000 but it was under warranty, two months later the problem came back again. At 8000 miles I had an engine light, EPC light (electronic power control system) something to do with the engine, and the car lost power, I took it to the dealer and there was a misfire on engine cylinder number 3. I still love my car, I would buy it again, and I hope that it will last for 10 years minimum.

After pricing the car at 5 other dealerships they hands down offered me a great price on their 1st offer. No need to go back and forth and see who came closest to the number I had in mind. They were within $10. I immediately drove 3 hours, got to choose from an excellent selection, got more than I expected and left within a few hours. Overall one of the best experiences I’ve had. Special thanks to Wally & Dan!

I bought my new Tiguan early last year, and am so glad I did! I love my car and enjoyed the sales process. Everything was so easy!

This was the best disappointing experience of my life. Lol. I only include the disappointment to emphasize how amazing my salesman Justin did. I initially contacted them highly interested in a particular car. Justin sprang into action and contacted me promptly. His first contact was shortly after they had closed but he still was super energetic, personable, and made me feel like he was more than happy to help. He worked to make a deal on that car but unfortunately due to a clerical error on their end it wasn't meant to be. Justin was not deterred and continued to work hard for me. The 2nd deal was good, but just not right for me. Justin was totally understanding and remained highly responsive even after it was clear I was purchasing from Mercedes directly. He worked hard and communicated well with me to make sure my deposit was refunded. I just can't emphasize enough how much his personalty and approach made the total difference. He is the entire reason I leave this experience with a smile on my face despite the disappointing outcome. Next time I'm buying a car, Justin DEFINITELY gets first crack at finding what I need. He will also be my go to when recommending where friends/family should buy. I highly recommend you consider using this dealership, and getting with Justing if you can get that lucky. Great work Justin!!!!

Nice riding vehicle EXCEPT it has a hesitation issue when you step on the gas from a standstill. Happens most when the "stop/start" is active, less when you turn it off but it still hesitates. Dealer has no answer other than it is normal and we can't find anything. Others have voiced same concern, recall?

Friendly, knowledgeable, and fair succinctly describe my experience. It was a five star experience for sure. They took me in early and serviced my Jetta quick. Thanks for putting the customer back in customer service.

It’s a great car for a family. I have 2 toddlers, and the extra room is awesome. I love this care more than my 2020 Kia Sorento by far.

They work with us to get a Great car and brought it to Rochester for us. Outstanding customer service for sales

I have had my Altas for over 4 years and I keep on falling in love with it each and very day. Extremely comfortable space and overall a perfect size SUV for a family of 5. We have had and continue to have amazing long road trips with this beauty and we will carry the memories we continue to make in our heart for the rest of our lives.