Bought a preowned car from Herb Chambers Volvo and could not be happier . The whole process was so streamlined and hassle free it took no time at all . Every employee along the way was fabulous and so willing to help .They really treated me like I was part of the team or family . My car was perfect and absolutely what I was looking for . I highly recommend going here if your in the market for any car !
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
Greeted quickly , treated kindly, explained everything and not pushy. Reasonable , timely and efficient ... Julie was terrific at explaining products in the after sale. Bill was so helpful in explaining all my choices
No-pressure test drove; came back and bought that day.
by Fam'o'Four from DealerRater.com
November 6, 2018
We set out to test drive 3 models one Saturday and went to Volvo of Wellesley first. Josh got us in a vehicle quickly and was very friendly and informative about the options, the features, and the pricing. We left to conduct our two other test drives (without feeling any pressure), then came back 2 hours later and bought the Volvo. Great experience, Josh was very straightforward to work with. Would come back again.
Every visit to this dealership we have been greeted with courteous, friendly, and very helpful. No time just standing around waiting to be helped. They are attentive and really worked hard to satisfy our needs and make car buying easy. Much better price offered on the car than any other dealer nearby.
Excellent Purchase Experience. Working with Cecil was a breeze and stress free. No hanging price in the whole process, i first email the dealership and Cecil reach out back and helped me identify my needs. From there he was very upfront with a very competitive offer and transparent with all the fees. Justin the sales manager was also very attentive and explained line by line the number of my lease terms. Overall very happy from car selection, traded and purchase. I leased a brand new XC60 T5 R-Design in two days hassle free purchase . It was well worth drive 30 miles from Boston
This was my first service experience. The professionalism of all staff and the appropriate frequency of updates, made this the experience I’ve had with any dealership. I must note that Prime Volvo is not my closest dealership, yet this experience and my buying experience has made them my dealer of choice. I would specially like to thank Lary in the service department for his ability to connect with a customer and know exactly what to say and when to say it.
Used the TrueCar app. Found vehicle at Prime. They were super helpful and responsive in setting an appointment. Test drove car and bought the exact car we had picked. No sales pitch. No bait and switch. No conversation to get us to switch to another vehicle. The experience could not have been simpler.
I bought a pre-owned one year old XC60 from Brian Mchayle. I stopped in to look at a vehicle that I saw online but Brian suggested the one that I purchased and I am so happy that he did. I was an extremely difficult and indecisive customer but Brian was patient with me the whole time. He never acted like a "salesman" at all but he was persistent (which was what I needed). I ended up picking the vehicle up at the very end of the day and Brian and his team never made me feel bad about them having to stay late for me. I've purchased a lot of luxury vehicles at a lot of dealerships over the years and I have to say that Brian and his team at Steingold are top notch all the way. The car was spotless when I picked it up as well. Very pleasurable experience and I highly recommend that you stop in an see Brian if you are in the market for a Volvo.
Everyone was very patient and extremely nice to deal with. I didn't feel rushed and everyone made sure I understood about the vehicle before I left. They all took care of me to the max. Very happy doing business with Steingold Volvo.
Walked into a 20k service on my S60 and walked out with a new xc40 that I didn???t even know Volvo made. Michael was patient, no pressure, and knowledgeable. He read me well...better than myself apparently that day! Thank you for an easy and comfortable experience!
Bought a used S60. Car was beautiful, spotless inside and out. Steingold Volvo made the process painless. Brian Mchayle was friendly, knowledgeable, and worked with us on making the deal. The paperwork was completed in record time in comparison to other dealers I have dealt with before. Every step was explained indetail by Brian. Everyone there made us feel like our business mattered to them. This is my first Volvo,so far I love it. Highly recommend this dealer. I would go back to them again.
From start to finish, the whole car buying experience was seamless, especially coming from out-of-state to purchase a new VW. The entire team at Mastria VW was polite, attentive, knowledgeable and very easy to work with. Will definitely come back to them for the next car!
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
Exceptional support from the sales staff (Sandy Stein) and the GM (Barry Goodman). Fully explained every aspect of the cost, car features, lease details, etc. This is our 7th car from 128 Volvo and the team there is the primary reason we return. There are many other vehicles we could choose, but we choose 128 Volvo due to the service and family atmosphere from Barry and Sandy.
Very experienced sales staff. Comfortable show room. Didn't know what I was looking for but they were very patient with me. Would definitely recommend them if your looking for a good deal on a new vehicle. James Hudson thank you very much for your help. Excellent salesman!!!
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