Went out of their way to make sure I wasn't left stranded, and worked around my busy work schedule. They got me into a loaner vehicle without any prompt from myself.
Greatly appreciated and highly recommend.
My sales associate Mr. Ryan Oliveira was exceptional, friendly, respectful, and fun to work with. The staff was friendly and accommodating. They are not pushy and give you space to feel secure about your intention. Mr. Ryan Oliveira is a definite asset to Volvo of Winter Park.
We were impressed by the service we received; from the sales expert to the front desk receptionist and the finance specialist. It was like shopping for a new car in a friendly neighborhood auto dealership.
They were straight forward about what they completed during the routine maintenance and didn't push unwanted services on me. They are a bit overpriced, but considering it's a deal that's to be expected. They do need to work on the pleasantries as some of the staff comes across as rushed and disinterested.
Our salesman Jim for his calm/confidence/trust without pressuring us to buy during difficult time of having to buy another car due to our Volvo getting totaled. Jim was great in setting up things for our first Volvo and going overseas a few years ago. Tim the technician for his detail explanations on technology and his confidence/trust.
I came in to get a regular maintenance check on my car and my friend Fabio was very professional and extremely helpful in answering any concerns I may have had. He really gives outstanding customer service and I can truly say people like him make me a proud customer of Auto Nation. Thank you so much for putting your customer needs first and just being there.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
Talked with Derek Greer on 11/29/18 about a car they had and pricing.He was very upfront and forthcoming with the total cost and the quality of the car, no games or sales gimmick. Met up with him the next day and everything was as promised ,bought the car with no hassle no prices increase. Thanks again. Troy and Jenna.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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