Love my new XC40 from Volvo Cars Carlsbad!
August 19, 2018
In June 2018 went into Volvo Cars Carlsbad because I had not enjoyed my previous buying experience at the San Diego (Kearny Mesa) Volvo location. I was looking to replace my 2016 V60 for a 2019 XC40. Danny Costido greeted me and, with no pressure, allowed me to test drive, and then order the XC40 color and options I wanted. Since they are back ordered he gave me an estimated arrival of ~Nov 2019 (which I was fine with). Within 2 weeks after I ordered, Danny called me to tell me that another XC40 with my exact color & features was coming in around Sept. so he put my name on that one. Then, on August 10 he called to inform me that my car would be delivered to the dealer the following week... much earlier than expected!
While determining whether to purchase or lease the car Danny was extremely helpful with information, yet did not pressure me either way. He was super helpful, easy to work with, and took me on 2 test drives with my new car; first to make sure I liked it before I actually purchased, and then to show me how to work the features, set up Volvo On Call, etc.
Danny was great... it didn't feel like I was dealing with a "salesman"; he was easy going and was just there to help me find the car I was looking for. Additionally, Kim, in the finance dept was also very friendly and easy to work with!