oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
Exceptional support from the sales staff (Sandy Stein) and the GM (Barry Goodman). Fully explained every aspect of the cost, car features, lease details, etc. This is our 7th car from 128 Volvo and the team there is the primary reason we return. There are many other vehicles we could choose, but we choose 128 Volvo due to the service and family atmosphere from Barry and Sandy.
Service department was very attentive and handled my concern in a very expedient manner. The service manager was very good about communicating options and the waiting area was very comfortable with nice amenities.
Always a great experience at 128 Volvo/Saab. Special thanks to Dave Patti, Service Manager, and his entire team. They have kept my 2010 V70 R-Design in great shape. 175K miles and still going strong thanks to them!!
I had a smooth and simple experience purchasing a car for my son with Steve from the online cars department. We never felt pressured or rushed. No one hovered over us which we experienced at a number of other larger dealerships.
I brought my car in to have a bulb replaced. The bulb was replaced at no charge on the spot, but the service advisor noticed that the socket had some charring on it and that it should be replaced too. It was late on a Friday afternoon and that work needed to be scheduled for another day. Due to my schedule, I could not bring the car back until Tuesday. The service advisor took it upon himself to type and then give me a printout with my appointment scheduled to show the police if the bulb were to blow out again and I were to be pulled over by the police before my Tuesday appointment. The service advisor was very proactive and I appreciate that.
Greeted quickly , treated kindly, explained everything and not pushy. Reasonable , timely and efficient ... Julie was terrific at explaining products in the after sale. Bill was so helpful in explaining all my choices
No-pressure test drove; came back and bought that day.
by Fam'o'Four from DealerRater.com
November 6, 2018
We set out to test drive 3 models one Saturday and went to Volvo of Wellesley first. Josh got us in a vehicle quickly and was very friendly and informative about the options, the features, and the pricing. We left to conduct our two other test drives (without feeling any pressure), then came back 2 hours later and bought the Volvo. Great experience, Josh was very straightforward to work with. Would come back again.
Every visit to this dealership we have been greeted with courteous, friendly, and very helpful. No time just standing around waiting to be helped. They are attentive and really worked hard to satisfy our needs and make car buying easy. Much better price offered on the car than any other dealer nearby.
So excited about my purchase because of working with Josh
by Handeller1010 from DealerRater.com
November 4, 2018
Josh was wonderful to work with in many ways. He was patient, kind, honest, and seemed excited about making me a happy buyer. He wasn???t too pushy where it turned me off from the purchase (that is very important to me). He let me make my own decision at my own time which is rare when shopping for cars. Josh answered all of my questions and I would recommend anyone to work with josh!
Bought a preowned car from Herb Chambers Volvo and could not be happier . The whole process was so streamlined and hassle free it took no time at all . Every employee along the way was fabulous and so willing to help .They really treated me like I was part of the team or family . My car was perfect and absolutely what I was looking for . I highly recommend going here if your in the market for any car !
I had by far the best experience ever in purchasing a car at Herb Chambers Volvo of Norwood. From start to finish my Sales Consultant Vadim Khazhinsky took care of EVERYTHING flawlessly. Vadim???s attention to detail and his follow up on every aspect of the transaction was terrific. I would highly recommend this Dealership and Vadim in buying your next vehicle.
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