Went Out of Their Way
December 3, 2018
I live on the North Shore and decided to head to Peabody/Danvers to check out all of the dealerships along the auto mile down there. I told myself I was going to be unbiased and test drive everything. I walked away feeling like I had one, maybe two strong contenders. Jaffarian Volvo in Haverhill was my last stop, and after driving the 2018 XC60, I knew with 100% certainty that was the vehicle I wanted. Upon working on pricing, payments, my trade-in value, etc. Jaffarian didn't have the color combination I wanted... White exterior with some shade of beige inside. Gavin worked the phones for two days reaching out to all of his connections solely to find the color combination I wanted. He kept me in the loop over text, which I genuinely appreciated. I could have easily "settled" on a color I wasn't crazy about--or maybe even left to visit another dealer--but they wanted to make me a long-time customer. Once the car arrived (from Connecticut!) the delivery was seamless. I can't say enough good things about this group. Thank you publicly for your patience and commitment, guys!