Used Volvo SUVs for sale near Baldwin Harbor, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Never had any major problems with the car. Mostly software problems but they were quickly fixed with a restart/reset of the system. The ride is bery comfortable and on long drives a pleasure to sit it. The place this car has is huge and every passenger has largly enough space. The car is slightly underpowered for such a heavy tank (only 235PS) but is still enough to have a comfortable ride (low RPMs) on the highway. I average 37-33mpg which gives me about 700 miles of range and if you’re not in a hurry and drive about 50-60mph you can even go up to 900 miles on the highway (I drive the mild-hybrid). I feel also safe driving it, thanks to all the assistants it has and the safety-history.

Excellent customer service, Chioke the service advisor was top notch, attentive and very knowledgeable. Will return for service in the future.

This is my first Volvo and although it took a while to get familiar with the controls, I love it! The side and rearview mirrors, warning sounds and lights have taken care of blind spots that are usual in a larger SUV, and have prevented accidents. The ride is still so smooth after 3 years, I can easily read a book on long trips. The front and rear seat adjustments allow everyone to be comfortable. We are glad for the bumper to bumper 5 year coverage we bought at purchase, and they immediately fixed any minor problems we've had over the last 3 years.

I have been a Kundert Volvo customer for a very long time, my focus for that relationship has been customer service, both in the Sales and Service/ Maintenance areas. Specific to Service/Maintenance, they approach my issues as a team and with a level of concern that I find to be unique to their group. Thank-you

On September 18, 2023, I purchased a new 2024 Volvo and am happy that I chose to do business with Patrick Volvo in Schaumburg, Illinois. Shortly after my arrival at Patrick, I was very lucky that I was courteously approached by Belen Amador, my Client Advisor. Because she was not pushy (I appreciated that very much), I chose to accept Belen’s assistance throughout the buying process. I was pleased that I had a seamless transaction because of Belen Amador’s expertise and exemplary customer service. She was knowledgeable, helpful and thorough before, during and after the sale. Patrick Volvo is fortunate to have Belen on their staff because she is an excellent representative for their dealership. There is no question that when I need another Volvo, I will most definitely contact Belen. It was my pleasure that I had the opportunity to do business with her. In addition, I would not hesitate to highly recommend Belen and Patrick Volvo to anyone else interested in buying a Volvo. I have purchased many cars over the years, and I must say that I do believe this was the best car dealership buying experience I have ever had. Thank you, Belen and Patrick Volvo!

my experience purchasing the tacoma was extremely excellent my salesperson was the best informative and made the experience fun a great time the dealer and the truck are the best

My car was serviced here. Apostel provided me with great customer satisfaction. He was really helpful & understanding.

Had an pleasant interaction with the sales staff. At first by email and phone. Then visited at due to random chance. The sales person i spoke to was really pleasant, not pushy. However the dealership, like many other, tacked on additional fees which should be part of the cost of business and not added to the customer as 'additional fees'. I didnt purchase because at the time i wasn't ready, so i didnt get to negotiate etc, however the added fees are discouraging.

This is 100% one of the best cars I’ve owned. Comparing it to my previously owned Acuras, Audis, BMWs, Buicks, Cadillacs, GMCs, Land Rover Range Rovers, Mercedes-Benzs, Porsches, Volkswagens, this is one of my top favorite vehicles for comfort, performance, technology, driving, etcetera. I 10/10 recommend.

We traveled over 1.5 hours from Central NJ to Jaguar Land Rover New Rochelle to purchase a used car. Steven P, our sales executive, and Alex, the sales manager, were excellent and the reason we traveled so far. The no-haggle price was very competitive, they fixed any issues that were revealed in the comprehensive inspection and they were responsiveness to any questions we had. Even though we were surrounded by some beautiful luxury cars, Steven and Alex never treated us any less important or valued as customers. In our search for a used car we discovered many tactics by other dealers to slip in additional fees and charges to inflate the advertised price. JLR New Rochelle was upfront about their reasonable documentation fee in addition to the sales tax. It was nice not having to pick through all of the fine print and legal jargon to find hidden costs. Highly recommend this dealer if you are looking for a used car. And if you are in the market for a Jaguar or Land Rover, I had no doubt they will take care of you, too.

My husband and I have owned Volvos exclusively for the last 35 years. We've been dealing with the Glen Cove dealership in the past 4 1/2 years and found the service to be excellent. It appears that post-COVID there has been a great deal to be desired. That being said the new manager, Vito, has been informative, patient and most willing to answer my questions and resolve the challenges that this dealership has faced. I am confident that he will be the person to bring back the dealership to its place of excellence.

My wife and I spent about two hours with Dennis Romero earlier this week test driving an XC 60 and reviewing options. Mr. Romero has a wonderfully soft and knowledgeable presentation style. We did not feel pressured at all, which had been a concern going in. My wife has not yet decided whether or not to replace her existing vehicle but if -- or rather when -- we will be going back to Dennis.

Smooth comfortable ride, good acceleration and numerous safety features give me confidence that I made the right choice and will enjoy my car for years to come.

I have Volvo XC60 T6 Inscription for three years no problems runs perfect i love this car after long drives this car is telling mi take coffee break iwen show places to pull over for coffee i love Volvo

I got it from IDEAL AUTO a few months ago, as the gas price is tooo high, and installed a charging pile in my home, so I can use electricity within 70 kilometers every day. If I go beyond the distance occasionally, I will not feel anxious about charging. I can walk whenever I want.

Very good experience working with Jefferson and management. The blow we bought is in a mint condition

Great car. I compare it with a high-end Mercedes that I own, Volvo is generally better built, more comfortable especially on extra long trips, quieter on the road, and intuitive in most use cases. The Bowers and Wilkins sound system is definitely superior to anything I’ve heard in high-end vehicles. The interior design is minimalistic, and the car lacks the prestige that comes with the price. From a reliability stand point, it has never put us down, and has almost completely overcome the early Goole system glitches.

Ford of Queens has been very attentive to my online request and has continued to follow up, even as I drag my feet on making a decision. I have not visited the dealership, so I cannot comment beyond my online experience.

Gorgeous inside and out and brilliantly designed. This car purrs when you accelerate. Not only is it the safest car on the road, its luxurious and fun to drive.

Samuel fue muy profesional y nos ayudo a encontrar la aprobación para el nuevo carro de nuestro hijo. Gracias por tu atención!

I truly can not say enough good things about my new 2022 Volvo XC90 T6. I have admired the Volvo SUVs from afar as a minivan mom for 15 years and this was my year to make the move. No turning back; it is sporty, classy, comfortable, safe, I could go on forever. Classic black and dark brown interior. The info center takes a bit to get used to and it seems like there are features everywhere so definitely just hop on you tube to figure them all out at your own pace because the sales person will tell you, but no way you can get them all down. One of my ultimate favorites are the rotating fog lights. As you turn the lights turn with your vehicle. Lane assist is not for me; I've been driving too long to have it as it seems overbearing. 360 camera and all of the warnings are great though because you never know who is barreling down through the parking lot. Narrowed it to the 2023 Honda Pilot and 2022 MDX Technology; got tired of waiting on the Pilot and frankly it was a bit too big and the MDX just didn't have the sporty look I wanted. I feel like with the Volvo I got it all!

Wonderful experience! Everyone is professional and friendly! Hector took the time to explain the vehicle . Very patient throughout the process. I highly recommend this dealer to everyone

We have owned various cars in past to include Chevrolet (Monte Carlo), Cadillac’s Deville/Eldorado), BMW’s (740i/740IL) and Volvo’s (240/244/V70) and now 2018 Volvo SUV XC90 T5. So far the XC90 out performs all of them with respect to comfort, ride, safety features and even gas economy is very good for size/weight of vehicle. Only draw back is premium gas required for this car but I have used mid range on/off and no noticeable loss of performance. Also most people that have seen our XC 90 make positive comments on color, wheels, interior, storage space, etc. Also purchased the T5 model with 7 seats for the family and three grandkids. Excellent SUV for the past 4 yrs (35k road miles). Recently purchased an Endurance extended warranty to 133k/5 yrs. We expect to drive this SUV like other Volvo’s 150k miles or more.

The motto at Tasca Kia is “you will be satisfied” and I can say without a doubt that this was true. Manny was a great sales rep and I definitely recommend Manny and buying a car from good people at Tasca Kia

Love this suv however when driving just a half hour the dash screen went black with a message “infotainment system cooling” restarted the car but no change. This had to be a recall but can’t find any info. Poor quality in an expensive car. Service department at dealer won’t answer their phone. Hoping they will call back

So far everything is good runs smooth and fast had a great experience fast and easy I enjoyed the way I was treated by staff would definitely recommend to a friend

I love driving a Volvo. The 2019 XC60 AWD InscriptionT5 is my 3rd Volvo. I previously had the XC90. Great price for all the features. The suspension and handling is great. It has a smooth ride.

This is my fifth Volvo. My most important feature in any car is safety, and this car is SAFE. It is super comfortable, reliable, attractive, and an all around great car. I had XC70's until this XC90. It was tough to switch, but I'm so happy. My only disappointment is that I have two big dogs and they can't both fit in the way back comfortably, so I have a crate in the way back and a crate in the middle with two seats folded down (one up for a passenger). Otherwise, it's a "10." No issues at all at 4 years in.

First time buying a car at this dealership. I had no problems whatsoever. I ended up buying the car I went to see. Highly recommended!!!!

Wonderful experience. The dealership was very pleasant and he made sure we got a good deal. We appreciated all the time and patience. Love our car!

I'm a 18 year loyal Toyota SUV guy and I switched to a new XC60. Lovering Volvo in Nashua were great. Sales Mgr Dan was fantastic. No pressure. This is the nicest & most comfortable car I've owned. Fun to drive & easy on gas. Too new to comment on reliability but its safety systems are impressive. Sound system is next level too. I would highly recommend.