Used Volvo SUVs for sale near Middle Island, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Never had any major problems with the car. Mostly software problems but they were quickly fixed with a restart/reset of the system. The ride is bery comfortable and on long drives a pleasure to sit it. The place this car has is huge and every passenger has largly enough space. The car is slightly underpowered for such a heavy tank (only 235PS) but is still enough to have a comfortable ride (low RPMs) on the highway. I average 37-33mpg which gives me about 700 miles of range and if you’re not in a hurry and drive about 50-60mph you can even go up to 900 miles on the highway (I drive the mild-hybrid). I feel also safe driving it, thanks to all the assistants it has and the safety-history.

Just purchased a 2016 Mazda Cx9 from Wiz,my salesman Jeff was very professional throughout the process no multiple hours haggling back and forth over prices Scarlet in finance was terrific,would definitely recommend Wiz auto for your next preowned purchase

I LOVE this car. Love it. The pickup is amazing and the car is extremely comfortable. Bonus points for a great stereo system! It’s my favorite car I’ve ever owned (I’m 54). Five +++ stars!

Victor was super nice and professional and patient. Knew much about the vehicle and its history and had maintenance documents ready to give me along with carfax. He also have the vehicle washed before my visit. He was very prepared. I did not buy on that day but I’m hoping to return should they agree to be flexible on their pricing. Seems like a well run dealership.

Great awesome cars in every aspect, comfort, performance, handling, smoothness, features, reliability (not in some models though) and especially safety. You get the best bang for your buck in Volvos. Only thing I would say is to stay away from the XC90 T6 (petrol engines) from 2015 - 2016. (Not sure if 2017 has these problems, as I havnt experienced anything from the 2017 models) I sell many of these Volvos But the petrol XC90s T6 from 2015 - 2016 are very unreliable because of being the first year of these models when they first came out. Had many experiences with failing superchargers ($4k to fix ) evaporator failing ($5k to fix) and also these engines have a known fault that the pistons don’t inbed in properly in some of the engines and it burns massive amount of oil. (Did a test in a customers car, was burning about 2L of oil every 1000km) Also comes with a few hiccups here and there with coolant leaks, and oil leaks etc. I’ve never had a problem with the XC90 D5 (diesel engines) as they seems much better because they don’t have the engines failing or a supercharger in these models. This have the failing evaporator but this item was the least part failing out of everything I mentioned. I hope this information has helped out some people who are deciding to purchase a Volvo 😊

my experience purchasing the tacoma was extremely excellent my salesperson was the best informative and made the experience fun a great time the dealer and the truck are the best

I had THE best experience at Carmax...the salespeople were non-pressuring, helpful and just amazing (especially Daniel!). They went out of their way to make every step comfortable and unpainful. I will most definitely go there when I need to buy my daughter a car and when I need to upgrade in a few years!

On September 18, 2023, I purchased a new 2024 Volvo and am happy that I chose to do business with Patrick Volvo in Schaumburg, Illinois. Shortly after my arrival at Patrick, I was very lucky that I was courteously approached by Belen Amador, my Client Advisor. Because she was not pushy (I appreciated that very much), I chose to accept Belen’s assistance throughout the buying process. I was pleased that I had a seamless transaction because of Belen Amador’s expertise and exemplary customer service. She was knowledgeable, helpful and thorough before, during and after the sale. Patrick Volvo is fortunate to have Belen on their staff because she is an excellent representative for their dealership. There is no question that when I need another Volvo, I will most definitely contact Belen. It was my pleasure that I had the opportunity to do business with her. In addition, I would not hesitate to highly recommend Belen and Patrick Volvo to anyone else interested in buying a Volvo. I have purchased many cars over the years, and I must say that I do believe this was the best car dealership buying experience I have ever had. Thank you, Belen and Patrick Volvo!

My mom wanted to purchase her first ever car, but was extremely anxious & nervous about the process. Greg made all her anxiety & nervousness disappear. He took his time & explained everything to her, sometimes numerous times until she was comfortable and understood everything. He is truly a credit to his chosen career & if I may say so, humanity. I would not hesitate recommending Greg to anyone who asked if I knew a trustworthy salesperson in the car dealership world.

The process from car selection to pricing and finalizing the purchase was very pleasant and professional. Our salesman George was friendly and sincerely interested in matching us to the right car for us. I would highly recommend!

This is my first Volvo and although it took a while to get familiar with the controls, I love it! The side and rearview mirrors, warning sounds and lights have taken care of blind spots that are usual in a larger SUV, and have prevented accidents. The ride is still so smooth after 3 years, I can easily read a book on long trips. The front and rear seat adjustments allow everyone to be comfortable. We are glad for the bumper to bumper 5 year coverage we bought at purchase, and they immediately fixed any minor problems we've had over the last 3 years.

Clean indoor showroom with a bunch of nice cars. Got a loan with a low interest rate. Very satisfied with my purchase. Will Definitely be back in the future!

I loved my XC90 but traded it due to the cost of fuel. I drive 40 miles a day roundtrip to work. I would easily go through a tank of gas in four days. Best mileage I ever got was about 22 highway. The XC90 is a heavy SUV and shaped like a block. Not a lot of aerodynamics. As for comfort and luxury you can't go wrong the XC 90 is pure luxury and has great pickup and handling. Just be aware the mileage is not good.

Worth every penny! Purchased it a few months ago, and I absolutely love it, great gas mileage and very quick for its size, very underrated!!!

Easy process for servicing my vehicle. Lorenzo is friendly and doesn’t try and push things I don’t need. Usually in and out in an hour or so.

This is my 2nd XC40 and it is one of the most perfect cars but its by no means cheap. The car can be as loaded as its bigger brother, except for heads up display. They all use the same engines, with the exception of turbo types, and bi-turbo options. All Volvos are moving to mild hybrid as standard and all 2023 XC40's are now mild hybrids. The XC40 is nimble, loaded and well designed. It has just about every feature including all wheel drive, Google auto, panoramic sunroof, power tail gate, and leather seats, redesigned for 2023. It is stylish, detailed and not meant to feel like the entry model. In fact, it can cost more than its bigger brother the XC60! Driving it is a pleasure as it is preppy and confident.

Bought my 2018 4Runner from them. Good "No haggle" price. In spite of the "Covid" restrictions the process went smoothly. Their "Detail Center" was closed due to the restrictions so they gave me a "We owe" on the cleaning and detail.

We were selling a vehicle. Staff contacted us to give us a link to provide all info for the car we wanted to sell. They gave us an excellent price. ( as evidenced. By kelly blue book ) When bringing car to dealership in East Haven - staff had gloves and masks on. They came outside for paperwork. They were organized. Social distancing followed. We are very please with our experience.

TJ at Hendrick Volvo in SC was amazing. He has helped us through the years. We would highly recommend him. He is so attentive and helpful. He takes that extra step.

Excellent vehicle this is my second one. The safety and reliability the Xc40 is unmatched in its class. Volvio salesperson Jose Rodríguez has sold mine both times

Over a year ago I purchased a Nissan Altima from capital motors and still enjoy driving it every day. Because of the nature of my job It is necessary to have a back up vehicle. I had a Town&Country since 2004 which recently died and I needed to replace it. My first thought was to look at the inventory at Capital Motors and they had Ford Escape which looked good and affordable price. ERIN and Nick were very friendly and helped me with my second purchase. This car is also a joy to drive. Thank you again to Erin and to Nick. - Joseph Raffaele

Head Light control can not be seen on the column at night. Stock tires were horrible. I switched to yokohama's. The rims design in terrible. There is a space behind the spokes which allows for dirt and brake dust to build up. Difficult to give a finished look when detailing. Plus I can't use the GPS. NOT convenient to communicate with. Engine noise is disturbing. Biggest thing is the TPM. Would prefer it to actually read the psi of each tire. Raises your anxiety not knowing the true pressure.

Folks were very nice. Just did not find the right car there. Test drove a couple cars but none worked out for what I was looking for.

Glen great salesman very helpful highly recommend.5 stars good selection of vehicles .come down get yourself a whip

This car has blown me away. It has all the bells and whistles I wanted and drive like butter! The color is perfect and the rims are bomb! The interior is clean, and very well taken care of.

Bought a 2015 Dodge Challenger with 5800 miles - great price compared with what the same car is going for today with 40K / 50K more miles. Process was easy. All my friends love the cards and strangers give me compliments. My only complaint was these cars go through an inspection where all problems are fixed. I bought the car in February and by the Summer when I finally turned on the A/C, it did not work. When I went to the repaair shop I was told it would cost me 41000.00 dollars as the hose was broken dehind the instrument panel. In my opinion this should have been caught by CARMAX and fixed before I picked up the car. Otherwise very happy - no problems other than that to date. CARMAX - please fix my A/C??????

Great customer service. Great manager and staff at Hertz Rental in Smithtown, NY. They were polite, quick and easy. I will definitely recommend the place to friends!