Used cars for sale near West Springfield, MA

service is ALWAYS superb. i was in and out in less time than they told me originally. i have purchased several cars at Marcotte. they always treat me with respect and as a professional.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

It was a good experience. The lead sales man was a little on the rough side. But all was good.

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

Without exception, the best car service experience I’ve had in a long time. Efrem was first class in every way.

Fantastic vehicle! I traded my ‘17 on a Range Rover and regret every single day. Here is my issue - performance. At 302, the horsepower is too low for a vehicle of this size. I also have a Volvo S60 T6 and even its engine cranks out more ponies.

Desean Martinez is absolutely amazing. My boyfriend and I have both worked with him on getting cars. He’s extremely friendly and genuinely cares about his customers. Definitely will keep going to him for future cars/car needs and you should too :)

Great value considering the superior safety features, low maintenance and reliability. Rear wheel bearings have been replaced twice and just had the AC compressor and serpentine belt replaced. Albeit expensive repairs, all cars need something after the first 3 years. It's been 8 years and the car still run and drives like new.

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.

My 2010 had 317,000 miles when I bought my 2021. I absolutely love the changes that toyota has made. My 2021 is a perfect truck for comfort and reliability.

I have dealt with Rocky for 12+ years and he continues to impress me with his experience,professionalism and commitment to the customer.Thanks again Hoffman and Rocky.

The interior is spacious with all the amenities found in other mid-size luxury SUVs. When the windows are all up, it is very quiet. The engine and transmission are very smooth, quiet and powerful. The exterior design is elegant. The braking system is responsive and does not require too much force to adjust the braking distance. Overall, this is an excellent mid-size SUV.

I have worked with Sifaat multiple times and has consistently shown customer care that sets the standard at Audi of East Hartford. He understands the “voice of the customer” and it has been a pleasure to work with him. He kept me informed and patiently answered all of my queries. I would recommend others to work with him.

Great truck to own. The 2023 GMC Sierra Denali with the 6.2L engine delivers excellent power, smooth performance, and a refined driving experience. The ride quality, interior comfort, and overall build quality are outstanding. I have had no issues whatsoever, and it has been a reliable, enjoyable vehicle from day one. I would highly recommend it to anyone looking for a premium full-size truck.

it is the best electric car you can buy it has a good reliability and is a great daily driver and looks cool I love it.

As always everything was great from beginning to end. Marcotte Ford is the only place to go for great service and purchasing or leasing vehicles.

I bought a Mustang GT because I was dissatisfied with my 2020 Corvette's ride and ergonomics. Also, because neither Chevrolet nor Dodge had an answer to the Mustang. The GT has great features with its touch screens, intuitive HVAC controls and other vehicle control features, The interior is comfortable. It could use power tilt-tele steering wheel. There's plenty of gauge clusters, and color schemes to keep you busy. Same for Drive modes. Braking is very good, especially the optional Brembo's. The sound system in top B&O guise is the minimal you'd expect. It doesn't measure up to Mopar. Power is good, but low end torque could be better. The exterior styling would be second to Camaro if there were one, but it keeps improving. Opt for the 20inch wheels for looks and handling. Choose the right paint, and get the 6 speed if you like manual gears. Ford, increase fuel tank size from 16 to 18.

The dealer stuff were very professional, friendly and cooperative. They were willing to deal with me over the internet and by phone and they were quick to respond. They also were very reasonable with the value of my trade in vehicle. I drove 4 hours from Pennsylvania to Connecticut to meet in person and close the deal. I was out and driving on my new purchase within 2 hours or less. I would recommend a friend to buy there!

Just be aware that if you buy a white one that Hyundai had a problem with the paint just flaking off. On the roof of my car which is white, I have big strands and strips of paint coming off and the car only has 20,000 miles. They covered it under warranty for 10 years but it's just a hassle.

Great place. Clean, professional and friendly service love it there. I bought my car here even during Covid it was so smooth. Got a great deal and will definitely refer a friend

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

I've been using Schaller to service my Acura and other cars for nearly 20 years. The service is great and they take the time to explain every repair. This is how auto service should be!

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

Jordan made finding a car so easy, and Bill was extremely knowledgeable in finance! My husband and I had an excellent experience at Liberty Mazda, and look forward to doing business with them for many years. Also, my new CX-5 is amazing!

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

Purchased a Tacoma TRD in April. From start to finish the experience was positive! I certainly would purchase from Hoffman again!

I bought my Nissan Altima in August at Lee Nissan in topsham, Maine. I absolutely love it . It rides great steers amazing and has the get up and go that I have missed . It’s sharp looking and I have had a lot of compliments on the color it says grey but looks purple sometimes or at night it looks white..

Hector Morales is the best service advisor I have ever met. Courteous, respectful and the ultimate professional.

Best year civic thus far....gas mpg, handling, features, and comfort. I've had prolly 10 civics in my lifetime and this is the best one yet.

Want to go hank every service dept for the wonderful service, starting with advisor hector,all the way to the service manager Ivelis thank you all and there should be a way to rate there performance as it is for the management team as well the sales,so the individual who deserves it can be rated appropriately for there individual work ethic

Been driving my new Santa Fe XRT for 40 days now. The vehicle is great and has been useful for me. The financing process with Hyundai Motor Finance has been positive too. No complaints. Love my new family SUV. My dog loves it too.

From the beginning of the buying process, From finding me a vehicle t liked, or as close.was fantastic, salesmen as color, make model, packages, and showed me a truck he thought would please me, he was right on the money.was able to take the vehicle home also.i would recommend ,marcott sales no.1.

This truck has a jerk when changing gears sometimes. I enjoy the truck overall easy to handle and comfortable. Drive with ease sight is good when driving.

My wife and I recently purchased a used car for our son from Liberty Honda. After we bought the car, we discovered that the radio and Bluetooth did not work. We contacted the dealership and they were amazing at helping us get the problem fixed. They assured us that they would cover the cost of the repair and they were good to their word. While they couldn’t repair it themselves, once we submitted the bill, they paid it immediately. Amazing customer service and most importantly, they showed integrity and stood behind the car that they sold us.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

Service dept. was great as usual. Jill Fuduric was exceptional. Kept me informed throughout the process and was available for any questions that I had.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Excellent service department. Courteous and knowledgeable staff. Very busy, make sure to arrive by 2pm.

I have owned or leased about 12 new Hyundais and about 40 new cars in my lifetime. As I am getting on in years and don’t drive that much I think this will be the last car I will own. That said, I am more satisfied with this car than I have ever owned. The only thing that I am not happy with is the push button transmission. I much prefer the conventional shift lever. If something should happen to this car, I would replace it with another exactly like this one. A niggling point is the placement of the charging pad. It is easy to lose something down there but can be retrieved with a shop vac. No big deal.