Used Cars for Sale in Westfield, MA

Very good customer service, very good support throughout the process. Shout out to John in sales.... thank you so much for your time and patience!

Brian Nimerowski was my sales associate and I couldn't be happier! Was very friendly and knowledgeable. I went to a couple other dealerships before I went to Bertera of West Springfield Brian was able to put me in a much better Jeep Wrangler for a much cheaper price!!!

This car meets all of my expectations for personal comfort with the seating design, the leg room, and technology. The performance is outstanding. Driving it is an wonderful experience.

What an amazing vehicle! From the exhilarating V6 TDI torque, fuel efficiency, highway cruising comfort/range to interior quality and exterior styling. The Touareg TDI is quite the machine. Best vehicle I’ve ever owned next to my previous Audi S5. Love it! It is a shame that VW no longer offer TDI equipped vehicles in the U.S. even after being able to comply by emissions standards.

It exceeds in performance and life long value compared to most other brands. I’ve had Toyota hybrids now since 2005. I think the Highlander hybrid is great for in city driving, mountain climbing in all weather situations, and im getting the average of 31 mpg for this weight as I’m driving from Cottonwood to Sedona to Phoenix and Prescott. I’ve even had a bit of MN winter weather and it plows right through icey roads and snow easily. This is the true adventure vehicle!!!

Name the vehicle, and I probably owed it at one time or another. However, the 911 experience is heads and shoulders above the rest. People compliment my 911 everywhere I go!

Needed to get my car checked as engine light was on. Snowy morning arrived early and service team was there with smiles and good morning greetings. Explained situation, checked Warranty, processed paperwork in limited time. Car pulled right in to get serviced. Service agent was Scott S., was very informative and explained what the process is with car and showed me around the facility and showed where the waiting area was. I must say the coffee was awesome...need to find out what kind of coffee it was. Every person who walked by area greeted me and asked if I am ok. Was very nice! I met so many wonderful people sorry to forget all your names. After time I was told what needs to be done and the time it will take. They responded with a loan car so I can get something to eat and take care of some personal business. They communicate via text or email which I thought was great. Also creates a customer relationship with Service agent! Thanks Scott! Great job all around. Clean facility! Professional Feeling Brand Focused and Served. This is why they are Mercedes Benz. Very hospitable! Great communication. Provided options! As far as questions regarding car...If they don’t know they will find someone who does know. This is a huge key to success in any business, as not only are you getting the customer the answer but the employee that didn’t know...does now. ¿ Smiles really help set the comfort zone being in a good place. Car details were explained. Provided contact info! Got myself a cool hat and was on my way! Said see you soon...but not too soon...I hope they understood...lol ¿ Thank you! Danke schön! Rolf J Weithofer PS let me know if you will be showing German World Cup Games

This car fills the bill for my wife and me. Once owned a c 230 Kompressor and still own an ML 350. All much more reliable than the 3 BMW’s we have owned.

Ashley n stan. Exellent service car rite is the best car dealer I've been to.Very helpful they explained everything i asked.I love the car they put new tires roters n breaks tune up.clean place no gimicks excellent price n warranty .love my car will buy there again will recommend to everyone i know.no pressure to buy they let you take your time .they don't sell you a car they let you buy the car.excellent very happy.

Just purchased my new nissan . I have to say as soon as I test drove it I loved it! It is very comfortable and smooth. Visibility is great and seems really good on gas. It has everything I need and more! Love it

I bought a used 2014nissan altima s.car runs exellent only 45'500miles still has power train warranty with nissan.during the 60days warranty car rite took good care of me fixing the little things that were bad..im very happy with car rite n my nice nissan altima ..I've been to many auto dealers carite is defenitely the best in all services..thank you carite..

This car has clean interior and exterior. Runs and drives great. it has CD player, AUX, USB, Back up camera. engine sounds good. good tiers.

I loved this car. Had to upgrade due to a growing family, but for 1-2 children this car was great. It had plenty of room for kids seats and my 6’7 husband. Plus room in the trunk for a large stroller. It was great on gas mileage. I miss this car a lot.

Meets all of our needs. Spacious interior, comfortable seats and lots of rear seat leg room. Nice space in the hatch for hauling. a bit of a gas hog

for the money It is a good car. However it has never come close to the mpg posted on the window. And mileage was a big reason i purchased the car. I have had no mechanical problems with the car. My wifes car got much better mpg and felt more solid and was quite inside. But we paid 50% more for that. Wife wins. I like my Hyundai

This is the tiniest 4x4 I could find. It goes anywhere! The purchase process was easy. The seller was honest. I wish him well & safe journey!

Car from Mike and Tony’s was reasonably priced and we received an acceptable offer on our trade. This was the most seamless auto transaction ever!

This car is great, the handling is intense. its very quick and pulls through all the gears. If you're looking for a fun car this is it!

Bought a vehicle from Mike and Tony’s and while there asked a general question on my wife’s car. The staff was very knowledgeable and courteous. Not only do they have great prices, but their customer service is exceptional! Would highly recommend them to my friends and family members.

Second GTI I have had the pleasure of owning. Great all around car. Performance when you need/want it and having 2 kids I have never had a space issue, even when hauling my kayaks or bikes.

Went in looking for a used work vehicle, wasn't hassled or pressured when I found the one I like the process was quick and easy, the vehicle I purchased had a small problem a few days later Tony sent a driver with another vehicle out to me and took mine to fix so I didn't have to lose money great customer service across the board from the whole staff I will definitely recommend and purchase from them again.

this is my second Cayman my first one was a Base my current on is a S model and i love these cars .Great power and the sound is amazing .they are extremely reliable

I dealt with Tyler Durden. Since I live 1700 miles away, I obviously couldn't come into the dealership I found a car I was interested in and requested to be contacted. Within one day, Tyler contacted me and made a YouTube video exclusively for me with the full walk around of the car. He provided me excellent professional service and was not pushy. Would highly recommend

This car has plenty of leg room front and back 3 USB ports the ride is incredibly smooth very comfortable ride I love it if I ever buy another it will be one of these very sleek design

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Every aspect works....and works great. You get in it and just want to drive and drive.I have owned an inordinate number of cars and this is at the top of the list. Fantastic

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This car meets all of my needs and then some. I love all of the features and the smooth drive. I am very happy with this car.

I had been looking for a car for months and after as much searching as I could deal with I finally stumbled onto the one I had been looking for. The sales team, Brett Bauer specifically, were very willing to work with me throughout the whole process. Great overall experience for a first time buyer.

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

The only issue I’ve noticed with this car is electrical. Somtimes I’ll press the volume+ button and the Bluetooth audio starts speaking instead. Or I’ll press cruise control and it just doesn’t come on. This also happened with my previous 2012 Hyundai Sonata. Other than that I love the car.