Acura for Sale in West Springfield, MA

Ashley is the greatest: extremely helpful, sweet and full of energy. The whole dealership experience has been wonderful. No pressure sales is important to me.

Very efficient and professional throughout whole process. Would recommend dealership to anyone. Makes car buying easy. This is my third purchase and had a positive experience each time

Miguel is awesome, down to earth and a professional salesman. We bought our first Mazda there recently after going to MANY dealerships whom were very rude and could tell they had no interest in the person, just their wallet. They made the process easy and everyone was willing to help with no questions asked. Zoom zoom!

My husband and I went to numerous dealerships looking for a specific car. After visiting dealer within a 50 mile radius, we expanded our search and are so happy that we did. James Motors was a 115 mile drive which turned out to be worth every mile. Anthony agreed to meet us at the dealership on a Sunday morning to look at the car and take it for a test drive. We got to the dealership slighly earlier which allowed us the time to do a walk around of the exterior. We actually talked about how clean all the cars looked on the lot (much larger dealerships we visited had cars on their lot with trash still inside the cars), Anthony showed up on time, put the dealer plate on and allowed us to go for the test drive alone. Anthony was extremely friendly, professional, and so easy to deal with. No negotiation struggle, no sales pitch, just an all around great conversation and purchase agreement. Due to living so far away, he again agreed to meet us to pick up the car on Sunday morning. The car was in his shop all shined up and ready for us to pick up. There's no question as to whether we'll buy another car from Anthony. He will now be our first call when we're searching.

Shortly after entering the building we were graciously greeted by Anita. It was a cold Friday and we were offered snacks and hot beverage. Our questions were answered. At no time did I felt pressured to buy any vehicle. We requested to drive multiple cars and I didn't felt like I was testing their patience by the various requests. The rest of the rest were respectful but Anita stood out, she is the epitome of what it mean to be a great customer care respresentatives The lot at Carite has a vast selection. I came there with a one track mind and was only going to purchase a Rav4 but ended up with a Nissan instead. So much to choose from, the cars appears clean and well taken care of. I would not hesitate to shop here again.

Had a great experience working with Anita and CARite in Windsor Locks. I highly recommend! The process was simple and easy - would definitely buy again.

Tiffany and the whole staff where very pleasant to work with and helpfull. Nice choice of cars to choose from. No pressure sales was nice.

Since I entered the facility I was treated great. I want to extend a special thanks to Ashley and Jean Castillo for being so helpful and making my car buying experience simple and easy.

My wife and I had a tremendous experience at Manchester City Nissan. The Finance Manager Ken was FANTASTIC and the salesman Chris was helpful and attentive. The buying process was not the usual loooooong, drawn out affair. It was quick, efficient and actually nice! We got a great car at a great price and the people were great as well.

Went in considering to buy a car, got a great deal Loai was a superb! He got me approved and it didn't take forever like other dealers, he was sabby and knowledgeable and very charismatic I loved it. He offered me good coffee which matters to me, and I left with my car I'm so excited! He made this such a wonderful experience I will definitely be recommending this salesman to my friends.

What a pleasant surprise in the age of dealers slight of hand ie: I just sold that vehicle or they never had it to begin with, but I have this one instead or misrepresenting the condition of the vehicle. This is a honest up front dealer who does not waste your time with idle chatters and explains all cost right up front. I am the type of person who when looking for a vehicle wants the bottom line number and I was given that with no surprises when closing the deal. I would recommend this dealer to all my friends and family who need a vehicle. Thank You for being HONEST it was refreshing!!!!!!!!!!

Went over and above to have the used car I bought spotless!

Everyone was very responsive and knowledgable about the differences between the car models and the service in the shop is excellent. We drove 100 miles just to go to this particular dealership!

Today I purchased (leased) my second MDX from Schaller Acura!!!! I bought my first MDX there 4 years ago. I loved that car, but then I met the 2019, and we were meant to be together. From the moment I walked through the door 4 years ago until the moment I walked out the door today, I have been treated with nothing but kindness, courtesy and respect. I have the utmost respect for every member of that team. Every single person has a smile on their face, is so pleasant to work with, and goes above and beyond to help their customers. In the last 4 years the service team has been out of this world amazing. I have worked with Dave, Joe and Brian the most, but they are all great. Katherine and the other helpful women who have answered the phone and booked my appointments are always so cheerful and kind. And the great guys who drive me a courtesy car every time I have my car serviced are so wonderful and accommodating. Craig even knows my crazy morning routine as a single parent and accommodates his day to work for mine! The service team is top notch and I would never have my car serviced elsewhere. They are trustworthy and honest, they???re not out to get your money. The sales team is also top notch! Big shout out to Jeff Norwood for today! Never an ounce of pressure, always providing you with all of the options. They treat you as a person, not a sale. They take the time to teach you every detail of how your car works and all of the features. A huge applause to Brian Savo in financing! What an amazing guy! So helpful. Explains every step. Deals with the DMV/RMV (has to be awful), and all with a smile on his face. But I???d be remiss if I didn???t give the biggest shout out to James Merrill, the sales manager, and the reason I stepped foot through Schaller???s doors 4 years ago. Truly amazing man! I can honestly say, I don???t see myself ever owning a car other than an Acura or ever purchasing or servicing a car anywhere but Schaller! I???m in for the long haul! Megan H.

Service staff and technicians take a personal interest in my vehicle and its operational performance. Nick, Tim, and Will all show genuine concern for my vehicle's maintenance.

Friendly service. It took a while to finish work on my car though. I brought it in a half an hour early for an oil and filter change and it took almost 2 hours. They said I needed the tires rotated so that extended the time of the service. Overall happy. I always bring my Acura to Acura of Avon for service.

Sales professional Greg L lent a great personal feature to the experience. Although I purchased a used car it was in immaculate condition with a performance to match.

Quick drop and pick up. Met timeline provided when appointment was made. Install is working well. The same very good straw.

I was expecting the dreaded car buying routine but instead I was very impressed with the Shaller Acura team, Mitch and Joe were very easy to work with, knew their stuff and made the entire experience awesome. Great job Mitch and Joe!

Great attension to us when we brought it in. Everything was great other than wind shield reservoir left empty. Still good experience