Used Acura for Sale in West Springfield, MA

When it was time to replace my 12 year old 2003 Buick (which I had purchased at Ken's), I checked their inventory to see what was available. Their prior service brought me back to look for a newer car. I bought my second car, a 2014 Toyota Camry from Ken's in and have bragged to all my friends about their quality of cars and service. They don't haggle you - just go in & look around.... they are so helpful with information. All transactions are done by them efficiently and accurately. I had my car only 1 day when the front hubcap was either lost while driving home or it was stolen while I was at a doctor's office. Mike ordered a new hubcap and replaced it on the car within 3 days - how could you ask for better service. Thanks Mike and Ken.

I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless. My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future. Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.

This was my 1st experience with finding a car via Internet. Ken's Auto Sales was just wonderful to deal with and made the whole process great from start to finish! The car I purchased was a 2004 Buick Regal with 24,800 miles on it. Truly a beautiful car. It was well worth making the trip from the Albany, NY area to Holyoke, MA. I couldn't be more satisfied with everything.

I bought this car in December. Test drove 2019 Tucson and 2018 CRV, same value much better SUV. Handles extremely well, feels more spacious, not up to date on all the technology, but overall love it.

Good customer service unfortunately the car I really wanted had been sold although other cars on the lot were in very good condition. Just didn't have the one I wanted.

When I seen it I wanted it. I waited an I finally got my car. I love it. I drive it everyday. I just enjoy my new car

I was looking for a Lincoln MKZ with all the toys and stumbled across one here. Molly helped me find exactly what I wanted and was awsum not pushy very polite and courteous. She did a great job going over all the features. Molly is one of the best sales reps I have met in a while a pleasure to do business with. I would recommend you stop in and see her she did great thanks Molly for all your help I Love the car !!!!!!!!!!!!!!!

Roomy airy cabin, quiet, comfortable seats, quick and plenty of room for all my hobby and sports. Five thousand dollars less expensive then it's similarly equipped rivals. Throw in reliability and what else can you ask for!?

Ashley n stan. Exellent service car rite is the best car dealer I've been to.Very helpful they explained everything i asked.I love the car they put new tires roters n breaks tune up.clean place no gimicks excellent price n warranty .love my car will buy there again will recommend to everyone i know.no pressure to buy they let you take your time .they don't sell you a car they let you buy the car.excellent very happy.

I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.

Bought new in 2010 drove 50k on it and traded for a Lexus. Excellent car but rough ride and road noise. Nice feature with tech package was nav and hard drive recorder for all your cds. Wanted something smoother and quieter so went Lexus. If you like sport ride you will like it. Never had a single problem with the car.

Luxury SUV with great reliability! Has lasted 10 years and i believe it could last 10 more. It has never left me stranded it is an awesome driving vehicle.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

The leg room in the back seat is amazing! The trunk is a good size! It is AWD which is amazing for the winter! The electronics that come standard are impeccable!

My wife and I would like to thank Amanda Saucier for her patience and experience. She was very knowledgeable and did provide us give all the details needed to understand the car buying experience. She is easy-going and will do all she can to make your trip to Manchester Honda very positive. She is a great sale woman.

I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time

After purchasing a 2006 Subaru Forester regrettably from another dealership who would not address a service issue on an advertised feature. I came upon your dealership from Subaru parts ct on the web and saw that your location was convenient to my home so I ordered the part I was looking for on your website. I received notice the next day that the parts was available for my pickup. When I went to the parts counter I was greeted by people who knew what I needed and were able to supply me not only with the part but with the drawings and information necessary for me to painlessly get the parts changed and functioning properly. I also ordered another part special order and again the part came join on time and with all the information I needed to perform the installation with no issues. And the parts from Suburban Subaru are over 10% less expensive that the other Subaru dealership who wouldn't help me out fixing the problem that they sold me. Thanks to Suburban Subaru parts and service personel I now know the way to the best Subaru dealer in Connecticut. Thanks guys

My Acura RDX is very smooth riding, fuel efficient, easy handling, and fun to drive. I had no major problems with it and would highly recommend the RDX to family and friends!

The car matches the title (in that order). Extremely reliable in every sense of the word. At the end of the day it's a Honda. The 3.5L V-6 has been around forever, and for a reason. It just goes and goes. The interior is classy and understated. The interior has quality materials that are made to last. There is leather, wood, or aluminum everywhere. Creature comforts like climate control, bluetooth, and seat warmers are available. For a four door sedan, it is relatively fun to drive. Neutral to understeer is the tendency, so in a way it evokes confidence. The engine has VTEC which helps increase the fun in the higher end of the rev range. Sport mode and paddle shifters also help make this feel sporty. Ultimately, it's comfortable and reliable way to get around without breaking the bank.

I recently purchased a new 2017 Jeep Wrangler. My salesman was Devin Booth. He is a terrific salesman. He made the whole buying experience easy and stress free. He answered all my questions about the buying and finance process. He is a true asset to your dealership and he will definitely be my salesman again for my next car purchase.

Today I purchased (leased) my second MDX from Schaller Acura!!!! I bought my first MDX there 4 years ago. I loved that car, but then I met the 2019, and we were meant to be together. From the moment I walked through the door 4 years ago until the moment I walked out the door today, I have been treated with nothing but kindness, courtesy and respect. I have the utmost respect for every member of that team. Every single person has a smile on their face, is so pleasant to work with, and goes above and beyond to help their customers. In the last 4 years the service team has been out of this world amazing. I have worked with Dave, Joe and Brian the most, but they are all great. Katherine and the other helpful women who have answered the phone and booked my appointments are always so cheerful and kind. And the great guys who drive me a courtesy car every time I have my car serviced are so wonderful and accommodating. Craig even knows my crazy morning routine as a single parent and accommodates his day to work for mine! The service team is top notch and I would never have my car serviced elsewhere. They are trustworthy and honest, they???re not out to get your money. The sales team is also top notch! Big shout out to Jeff Norwood for today! Never an ounce of pressure, always providing you with all of the options. They treat you as a person, not a sale. They take the time to teach you every detail of how your car works and all of the features. A huge applause to Brian Savo in financing! What an amazing guy! So helpful. Explains every step. Deals with the DMV/RMV (has to be awful), and all with a smile on his face. But I???d be remiss if I didn???t give the biggest shout out to James Merrill, the sales manager, and the reason I stepped foot through Schaller???s doors 4 years ago. Truly amazing man! I can honestly say, I don???t see myself ever owning a car other than an Acura or ever purchasing or servicing a car anywhere but Schaller! I???m in for the long haul! Megan H.

our new 2019 acura mdx meets all our needs and is a beautiful smooth solidly built very quiet riding suv and handles exeptionly well on the highway.

Working with Teri Lupacchino was an awesome experience! On the day we were to meet Teri she had another appointment at 1:00 p.m. and she excused herself and got someone else to help the customer. She spent 2 1/2 hours with us answering our questions, test driving the car and just being there for us! Our car ( A 2018 Acura RDX) has a great ride and many great features. When we picked up the car Teri worked closely with us to set up the features, pair the phones, etc. I would highly suggest working with this dealership. This is a no pressure dealership! Unlike many others!! Thank you again, Teri!! Joe Greenberg made the process of closing the deal and the finance quite easy. Thank you Joe!

Love my TLX! It feels like driving a cloud. My only complaint is I feel like the interior is a little behind current styles. Other than that I love my car!!!

I was interested in looking at the 2019 Acura RDX. I walked into Schaller Acura at 4:30PM on a Saturday and stayed until almost 6:00PM even though they were supposed to close at 5:00PM. Jeff Norwood took the time show me the car and explain everything about it. I really liked what I saw and heard. I came back on Monday with my wife and she also loved the car. I was originally going to buy the car, but they explained the advantages of leasing. We reached a very fair agreement and price for the car and a very fair trade in for my car..I am now leasing a 2019 Acura RDX. Thank you Jeff, Jim and Brian for making my car buying decision an easy one.

This car is gorgeous with a smooth and peppy ride. It handles great with a sporty feel. It has all the bells and whistles that one could want and the newest safety features.

While this was our 6th Acura purchase, it was our 1st time with a different dealership. It was the first time we questioned if we were getting the best possible deal and boy are we glad we shopped around! Schaller is about 45 minutes from our town, but based on this deal, we will be back. The salesperson, Michael was professional, smart, well informed about the brand, well spoken on everything we discussed. There were no games or "checking with the manager" speeches, just listened to our needs, negotiated where it was needed and got the deal done and 2 days later we had our 2018 TLX!

This car is a model I have had my eye on for awhile. I am so happy with it. It is beautiful inside and out. The drive experience is comfortable and quiet. Very spacious. There are a ton of features in this car that are great to have.

Mike Uhlman was terrific in getting us into a new lease at the end of the current lease. It wasn't just Mike. This is our family's 12th vehicle, purchased or leased, from Schaller starting with an Acura Legend in 1986. We keep coming back because the cars are reliable and a real pleasure to drive. Also, because the Service Department is always the best. We have had very few issues in the 31 years but when we have the service was efficient and cost effective. So, now we are a 3-Acura family. Our daughter has a hand-me-down 2006 TL, my wife has a 2015 TLX, and I just got a 2018 TLX. We highly recommend Schaller, even if it is not the closest choice. They are that good.

This car is just perfect for me!It is both beautiful inside and outside, and easy for me to throw my bike and workout gear in the trunk area. I hope to use this car for a long time!

Our first experience with Schaller Acura was in 2004 when we purchased a TSX. Now we have another PHENOMENAL experience to talk about with our recent purchase of a 2017 Acura RDX Advanced Package. Michael Uhlman is the BEST car sales consultant my husband and I have ever dealt with. Michael was extremely knowledgeable and never, ever pressured us. He was very patient with our questions about the electronic technology that was in the vehicle. Michael never rushed us; on the contrary, he took his time to ensure all topics were covered and any questions or concerns were addressed. EXCEPTIONALLY AWESOME job, Michael!!! You are a jewel in Schaller Acura's crown! We are happy to have worked with you and look forward to building our relationship -- because with Schaller the sale doesn't stop when you drive the vehicle off of the lot! --

Great spacing and amenities inside. Disappointed with gas mileage and the fact that parking sensors are not standard with the tech package. Great third row spacing.

This is the seventh ACURA I have purchased from Schaller, 1955 Vigor, 1997 RL 2001 RL, 2002 MDX, 2005 RL and a 2007 TLX. Jumped ship to another manufacturer. WHAT A MISTAKE. Exceptional sales team. (especially Teri my sales person) and a genuinely friendly service dept, .is what Schaller is all about.

I was searching for a car with three rows. This car was absolutely my first choice. Even the 3rd seat was comfy. Unfortunately the price was more than I wanted to pay but if I had the money, this would be the car.