Used Volkswagen for Sale in West Springfield, MA

Megan is awsome, very friendly and personable. I would recommend this dealer to family and friends, and would tell them to talk with Megan about their options.

I needed rear brakes and 4 tires. I spent time thinking I could save funny the dealer was cheapest and I got a rental so I had no down time! Best decision and the run cheaper specials but anyway else around thank you LIA I will be back!

Stylish and responsive. The car was in line with pricing and comfort Just right for my liking . I owned several different VW products and my new Passat is the best 1 so far

On 1/27 We went to North Bay looking to upgrade from our 2009-A-4 Salesperson Meghan was great, knowledgeable and friendly. Amazingly there was no hard sell. We selected the veh. we wanted and Meghan told us that this would be the worst the veh. would appear. We picked up our A-6 on 1/30 and we're quite surprised to see new tires,brake job,mats and oil change on the veh. Are you kidding me!! We would have bought the veh. as is. Was I ever surprised. Did I mention the wax job!! I know these cars aren't cheap. But what a great car and great service. If you want to buy a luxury veh. go see Meghan @ North Bay and you not be disappointed//////////////

I’ve owned German cars since I got my drivers license and I love this one the most. It takes off and goes.. sounds brand new. My only issue is there may be a minor oil leak which I’m getting a second opinion on and there are several round spots where paint chipped off on the hood. Nothing major for a used car unless the oil leak becomes.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I just topped 80K after owning it for 4+ years. The comfort, handling, and reliability are way better than the Mk5 that I previously owned. The 20 extras HP are pretty nice as well. I first fell for a GTI when I just sat down in it. The seats are the best of any car I’ve tried. The current model rides a lot more smoothly than my earlier Mk5 without sacrificing handling, which is one of the great joys of driving this car. I let myself be talked into extended warranties on both of my GTIs and it has been a good thing. The Mk5 was a hot rod and a blast to drive but not notably reliable. My current Mk7 has been really good, except for blowing the turbo at around 70K. With the warranty it cost me 100 bucks to repair. I will probably get the extended package again on my next GTI, and there will be another. One of the things that can ne easily overlooked is the slow rate of depreciation among VWs. That really pays off at trade time and lowers the cost of ownership substantially. If you’re leasing you’ll see that in some real deals there. Yeah, I like this car. It does everything I want in a car and leaves me with a smile on my face.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I love this car. It’s so much fun to drive. It has great pick up and fantastic fuel economy. It’s far more spacious than it looks and my dog likes the moonroof just as much as I do. The satellite radio is great as expected but what is really impressive is the ability to plug in your iPhone and bring Google Maps on to the navigation screen to see traffic in real time. Great driving, great technology....great car.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Love the styling! Driver’s seat is very comfortable. Love the backup camera and hands free phone operation. Bought it used with only 55 miles! Had never been titled. Full warranty.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

Roomy, comfortable, easy to handle, plenty of power on this FWD SE. Lot’s of features for the money with a high safety rating. Farfegneugen for sure.

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

The color is a beautiful blue. The silver accents just make the car more beautiful. I love how roomy the vehicle is. The sound system is one of the best that I have heard. I love the steering features. We argue over which one of us gets to drive it.

I don’t typically write reviews (good or bad) so if you are reading this then you know the experience was over the top. When it comes to spending my money, I look for quality, service and personality of the person(s) I’m dealing with. I have to say Jon, Derek and staff have my 5 stars. I traveled 2 hours to North Bay after dealing with my local Audi dealer for a long period of time to no avail. I knew what I wanted before I arrived; model, color and price. Traveling with my wife, son and two large pit bulls, our arrival was greeted by Jon and the car ready to be test driven. The dogs were given a warm welcome with the run of the place. With that said the black Audi Q5 wasn’t what my son and wife wanted. At that point Jon was put thru the test. The hunt for the car was on and Jon was with us every step of the way. We must have looked at 10 different cars. I thought for sure Jon was going to get upset with us. His disposition didn’t change from the time we arrived to the time we left. We finally agreed on a white Q5. The buying process was easy. The price you see is the price you pay NO bargaining. I tried unsuccessfully. He gave me what I wanted for a trade so I was happy with that. With that and a small deposit I was a new car owner. They do offer financing but it was easier doing that at my home town bank. Two days later I drove back and picked up the car. I spent 10 minutes to sign papers with Dave the finance person. Dave showed me the different extended warranties but did not push any of them. I have to say it took me longer to register the car than to purchase it.. Thanks everyone for a great experience!

We love the car so far. It is for my daughter during college, so we hope we get at least 4 dependable years out of the car.

I was searching for a Audi A4 with a manual transmission which are becoming harder to find. A coworker recommended North Bay Imports. I was a little nervous since I always bought new or certified from an Audi dealer. I may never buy a car any where else again and HIGHLY recommend them. The car was perfect and delivered with new tires and brakes all around. Financing was easy and the rate very competitive. Their selection is impressive and of very high quality. Everyone I dealt with was professional and friendly. The fixed price policy bothered me at first and I tried to negotiate but Jon held firm on his price. After seeing the car and the delivered condition I fully understand his price and I feel I got a lot of car for the money.

For the price and for what it offers, I couldn't have made a better choice a year-and-a-half ago. There have been no maintenance issues in the car still drives wonderfully. Very happy that this is my car.

Stop by to look at and test out a 2nd car process was quick, simple and no pressure sales either will buy from them when ready!

I purchased this vehicle brand new online 6 states away, flew there and drove it back home, I have 2 200 miles on it, so far, it is a real pleasure to drive, acceleration is very good, torque is amazing, gas mileage up in the 30's on hwy, or better depending on driving, 740 miles on one tank easy. It is a very smooth and quiet ride, the soundproofing is very good, cool factor is that you dont see too many on the road, it feels like it is glued on the pavement, corners like a dream for 2 tons +, truly, what a car! Now for potential buyers understand that you are purchasing an older vehicle, check windshields with fingernails for scratches from storage, I guess (had to replace mine $800) before buying as it will not be covered by warranty. The parts have to be ordered , often from Germany, because it is a somewhat rare car, to consider if you break down have to wait for parts and only have 1 car. Other problem I've encountered is dealership lack of knowledge about the Touareg at least at VW Milwaukee North, where they wont honor the factory warranty I was told it was expired! Make sure to use your vin # when ordering parts . I have no regrets so far, just a few minor glitches to take care of but way worth it, I hope I'll get years and miles of enjoyment.

This car is exactly what we were looking for, great leg room and ample space for hauling small household goods. Great for transporting the grandkids

I use this car as my daily driver and it has never failed me. It’s good on gas and it’s a quick little car but has plenty of room for everyday needs.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I searched for and researched many mid-sized suvs and came across the Atlas not remembering VW now made one as well. I will have to tell you it surpassed my expectations and checked off all my needs flawlessly! I needed a family car to fit 2 car seats and 4 adults without being cramped and this works amazingly! The captain chairs give the car seats room to maneuver around, front and back since the whole seat raises not just the back! It has all the top safety features I was wanting plus the interior is just beautiful! I feel so proud of this car and can’t wait for many years in it!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I got this car because I wanted a midsize SUV with plenty of cargo space for travel. It has that as well as plenty of leg room for passengers. There are three USB ports and a vent in the back for AC and heat. I also love the moon roof. This car checked off all the boxes I wanted in a midsize SUV.

I had been looking for a car for months and after as much searching as I could deal with I finally stumbled onto the one I had been looking for. The sales team, Brett Bauer specifically, were very willing to work with me throughout the whole process. Great overall experience for a first time buyer.

The best all-around car I've owned to date, in 50 years of owing and driving cars. This one is great on-road, off-road and long-distance driving

I bought a 2017 Volkswagen Toureg. The buying process from start to finish was excellent - from our sales rep Ty, Rick financing, and Ted. Ty spent a large amount of time with us over the course of two days making sure the entire process was smooth and enjoyable. Thank you!!! Highly recommend this dealership and these guys!

Traded in a Golf Sportwagen for the Alltrack which has 4 wheel drive and a more solid road presence. Great performance, responsive, and well designed the Alltrack has it....(wait for it)...ALL. Room for the grandchildren and gear we can go to school or vacation. Mileage slightly lower for the Alltrack but worth it for the traction in snow on poorly plowed roads. Nice interior, large roof window, comfortable seating, and logical controls. Larger wheels and more ground clearance this car is like an SUV without the bloated shape and top heavy appearance. Compare to Audi (they both use the same mechanicals) at a value price. CR rates a "buy" not sure about overall reliability but previous Golf Wagon was flawless.

I needed recall work done and figured since I was in for that I would get a thorough checkup and 70,000 mile service done as well. Miranda at the front was great to work with. I got to speak with the technician who was working on my 2009 EOS and he gave me an excellent explanation of what was going to be done, and what will need to be done in the future. Miranda then wrote up quotes for all of the work. I will have them do that work during the next couple months since I now know how much $$ to budget. The car was clean and runs better now than it has in a while. I also mentioned that I would love to get a newer EOS and immediately spoke with a used car salesman who was really nice and took down my information. I will definitely consider buying through them if they can find me the car!

I needed some work done on my "play" car, and took it here because I trust them. It was ready a couple of days later for a fair price. No muss. No fuss. I haven't, but I would absolutely buy a car from them. Father & son are both good guys that aren't going to jerk anyone around.

never had a problem with it over the ten years I was lucky enough to call it mine. I would strongly recommend this vehicle to anyone looking to buy a car.