Cain BMW

Worked with Ron Wesley on the purchase of a 2015 Camaro. He was straight up about everything . I feel he worked to get me the deal I wanted . Everyone... there was very nice and easy to work with . Thank all you guys for your service. Jim

From start to finish my experience at Cain BMW was too notch! My salesman Ron Wesley was a dream come true! He guided me through the process of ordering... my first car and I couldn't be more pleased with my X7. I would definitely recommend Ron and Cain BMW for all of your BMW needs. My wife and I have already had the conversation about her getting a BMW! Thanks Ron and Cain BMW! U guys have a life long customer!

They were extremely helpful and up front in their customer and sales service. Made the buying experience one of the best that I have ever had. I am glad... I chose the dealership

During an internet search, found a used Honda minivan at Cain BMW -- it was exactly the trim, year, and colors we were looking for (hard to find). Negotiated... an out-the-door price quickly and easily with Internet Sales Manager John Romell, who was extremely thorough and helpful in explaining how Cain BMW handled out-of-state sales. My wife and I drove from northern Virginia to North Canton, OH, to pick up the van -- we found it absolutely spotless and perfectly detailed, and exactly as described by the online ad and Mr. Romell. John was off the day we arrived for the van but came in to meet us and ensure the vehicle was fully prepped for pickup. Further, the Business Manager, Eric Meyer, was a true pleasure to work with -- efficient, responsive, professional, and with "no pressure" to buy add-ons. We can't say enough good things about Eric and the sales/paperwork process. Even with a test drive and thorough inspection of the van, we were out the door in less than 90 minutes. Overall, it was a great buying experience, far above the norm and perhaps the easiest one my wife and I have ever had. Everyone at Cain BMW was polite, professional, and clearly devoted to top quality and impeccable customer service. Five stars all around!

Had been looking for a lightly used luxury SUV for a couple of months. Nothing serious - just keeping our eyes out online. Stopped into Cain after seeing... a specific car online that was available. John was a pleasure to work with and was able to answer all of our questions. Seemed silly to keep looking after meeting with him. Eric also made the finance administrative portion "almost" enjoyable. He was quick and organized and had us out and on the road quickly! Thanks guys!

Great experience arranging the purchase of a slightly used 440i while living in Europe. John did a terrific job in helping provide accurate and timely... information about the car; everything met, or surpassed, expectations upon arriving at CAIN BMW to pick up the vehicle. A truly top-level dealership and I would highly recommend their sales and service!

I was not planning to purchase a car, just started my search and stopped by the dealership to see if my dream BMW was even an option at this time. I only... had a few minutes and let Ron know that, he asked what I was looking for directed me right away to the perfect car for me. He did not pressure me at all, gave me the information and was very helpful, nice to work with. Eric was very friendly and helpful as well, explaining all of my options clearly. My overall experience was one of the best I've ever had, as most people despise buying a vehicle and dealing with the unpleasantries that go with it. I recommend Cain BMW to everyone looking for a great, pleasant experience!

As someone looking for a CPO BMW I must say I was very impressed with the all-around experience at CAIN. Wide variety of dealers within a 1-1.5hr radius... of home (including my current place of residence) but CAIN had the best inventory by far. Lots of great deals, inquired about a car I was interested in and heard back from John Romell almost immediately. I have a busy schedule at work but he was able to get me in for a test drive within a few days and had the car all ready for a test drive and eventual sale. The whole sales experience was pleasant and they were very busy on a weekend and I could see why, totally professional operation from first contact to signing a deal. Recommend this dealership to all of my colleagues, tops in the NE Ohio area in my opinion.

Wow! I’m used to painful car buying experiences, taking too long and drawing things out! Cain’s experience was great! John R was a fantastic sales rep... and Eric was a wonderful business manager, wrapping up the paper work. We dropped in unexpectedly and thought we had to play the game. There was no game and we will be going back for our next car purchase!!

Very welcoming and helpful environment. John was great to work with making the process easy and I never felt any pressure whatsoever. The weather was... quite rainy the day I went in but he didn't hesitate to run out into the rain to get different cars for me to test drive. When it was all said and done the store was closing and I offered to come back but John insisted it was no issue to stay late and make sure we completed everything. Excellent experience!