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Went in, some untrained young man setup our test drive
Went in, some untrained young man setup our test drive and spent zero time talking about the vehicle. He was more interested in chatting. His name is Tanner. Seems nice enough though. We get back and hand over our paystubs and my co-sign hands over his credit information and an hour later after multiple chats which after the introduction of my co-sign it was like I didn’t exist anymore. Further after this unsatisfying experience I left a review describing my frustrating experience and their lack of professionalism only to have them reply to said review saying I lied about ever attending their lot. I am extremely unsatisfied with this process and will not be doing any further business with them until new management.
If you call saving $10-20 a deal come to Bening
No frills, stick-it-to-you, fair is fair, walk away feeling screwed over salesmanship. No free oil changes, gas tank on empty, had to fight tooth and nail for a good interest rate in spite of a 770 credit score, and they ripped us off on our really good trade-in, shorting us 2-3k on KBB. Happy with our vehicle but not at all with the service. The icing on the cake is they took our picture and didn't even post it, but all the other sales since have been. Goes to show they didn't appreciate our business at all.
Very sorry to hear that your experience with us was not in line with what we aim to provide for all of our customers. It is an extreme rarity for us to have anyone leave our dealership feeling this way, we would welcome the opportunity to discuss your experience with us further. Please reach out to JP Sides, our General Manager, at 573-335-5999.
Always available when I need my car repairs. All of the...
Always available when I need my car repairs. All of the Service Team very helpful and up front with repairs. GREAT DEALERSHIP EXCELLENT job and easy to work with
Thank you for the kind comments about our team, Ann! We're glad to have you as a part of the Bening Mazda family and look forward to your next visit with us!
Excellent customer service!!! Adam Crowe is an awesome...
Excellent customer service!!! Adam Crowe is an awesome salesman!! Vehicle was exactly what I wanted and more!! My CX 5 carbon edition is perfect!! Thank you!!
Congrats on your new ride! We appreciate the great feedback about Adam and our team! Thanks for your business, from all of us here at BENING MAZDA and we'll see you next time!
Treated with care
I want to thank Dru Armitage and Bening Mazda for taking care of my mom and finding her a very nice dependable vehicle. She is very pleased!
Thank you very much Jeanna, it was a pleasure and we appreciate the kind words!
Will always go back
We've bought three different vehicles from Bening Mazda, and the sales and service crews have always gone above and beyond for us! I always felt well informed on our purchases and when we bring our vehicles in for service they are quick and efficient. We will continue to use them in the future and recommend them to our friends and family!
My husband and I both bought new cars last year and Dru...
My husband and I both bought new cars last year and Dru was great to work with. We love our vehicles.. Thank you guys for the help
Helped me find exactly what I was looking for at a great price! They were very patient with me as it took me forever to decide what I wanted.
Its always great to hear from happy customers! Thank you!
Great dealership...Rus Miller is awesome!!!
We have purchased 5 new Mazdas from Benning in Cape since 2013...they're the best. We bought two at the same time this past April. Our sales professional, Rus Miller was great!! You won't be dissapointed!!! I know we'll be back for our next car from them.
Bening in Cape was a wonderful choice for me! They were...
Bening in Cape was a wonderful choice for me! They were very helpful and patient. Usually car buying experiences aren’t fun for me but they made it easy and enjoyable!