Ray Buick

Rectangle 48
Sales
Service Closed

Ray Buick Hours

Sales

Monday

9:00 AM - 8:30 PM

Tuesday

9:00 AM - 8:30 PM

Wednesday

9:00 AM - 8:30 PM

Thursday

9:00 AM - 8:30 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:30 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2019

Our pricing is very competitive and our vehicles sell quickly. Please call us to confirm availability and to setup a tim

...

e to drive this vehicle! We are located at 5011 W 63rd Street, Chicago - right across from Midway Airport. Ray Buick has been a family dealership for 4 generations at the same location. The car business is a people business, and we believe in providing our customers with a sincere and courteous experience. Our prices listed on Cars.com are specially discounted prices.

"A Family Dealership Since 1953 - Just Try Us!"

Service

Tire Rotation

$19.95 and up*

Oil, Filter Change

$26.95 and up*

Brake Inspection

$null and up*

Coolant System Service

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

50 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 17, 2017

    All employees are pleasant and treat customer like family. Mechanics are skilled and do a great job. I have been dealing with Ray Buick for many, many... years and will continue for many more years.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Happy to hear that you are very happy with us, hope to see you for your next service visit.Thank you, Rick W.

  • 5.0 out of 5
    April 16, 2017

    Friendly staff & great service with the Ray BUICK team. Comfortable and clean waiting area. I was able to get an appointment when I needed it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Linda and please always consider us for your automotive needs.Rick

  • August 7, 2017

    From the moment I called Ray Jr. on the phone to inquire about a car I saw on Cars.com to the final process of purchasing the car I knew i was in excellent... hands and everything he could do to make me happy and comfortable about purchasing the car I wanted would be done. I pointed out a couple of items i noticed on my test drive and Ray immediately wrote them down and said let me get those taken care of for you. He not only got them fixed but found a couple of other items i hadn't noticed and took care of those also. He was absolutely fair with the purchase price and always made me feel that he would do whatever he could to help me out. This is the kind of dealership we all want to purchase our cars from and Ray and his dealership deserve all the praise they constantly are getting. HIGHLY RECCOMMEND.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the praise and 5 Star review Steve! It was my pleasure to help you, and I wish you many years and miles with your Ray Buick vehicle! I a...ppreciate your business, and we all very much appreciate your thoughts! -Ray Jr.

  • 5.0 out of 5
    April 10, 2017

    Ray Buick is a top notch, full service dealership. The sales and service departments work hard to provide customer satisfaction. We are repeat customers... who travel out of our neiborhood to buy and service our cars at Ray Buick.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Dolores and thank you for your continued business.Rick

  • 4.0 out of 5
    April 10, 2017

    Service was quick and I don't think I need twenty words to describe the service I received because the next time I will not take the time to fill the survey... out.Better then filing out this survey.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for visiting us and please keep us in mind for your future automotive needs.Rick

  • 5.0 out of 5
    April 7, 2017

    Everyone at Ray was fantastic. Very knowledgeable and extremely helpful. I would recommend Ray to anyone who wants to purchase a Buick.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Terry for your kind words and business, please be sure to always let us know how we may help you.Thanks again, Rick.

  • 5.0 out of 5
    March 23, 2017

    I dealt with two salesmen and both were very informed and helpful with all elements of the car. Their follow up was wonderful without being pushy. The... car I test drove was in fantastic condition and drove like a dream. I was also given a great price without having to haggle. I chose to go with a different brand after getting a hold of the consumer reports on cars otherwise I was planning on returning to purchase this vehicle.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Dave, thank you for the opportunity and best of luck with your vehicle choice.Rick

  • 5.0 out of 5
    March 7, 2017

    This is the dealership to purchase and service your vehicle. They do it right by treating the customer the way one would like to be treated. They are always... friendly to you when you are there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you John for your business and your kind words, always keep us posted of your automotive needs.Thank you, Rick.

  • 5.0 out of 5
    February 5, 2017

    Talked with Rick Wrobel. Very casual atmosphere. Showed me the car. Did not talk price yet.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for stopping by and please continue to consider Ray Buick.Thank you, Rick.

  • 5.0 out of 5
    December 1, 2016

    Great service as always is the case. Very professional . Gary

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Gary, you are certainly a much valued friend.Rick w.

View More Reviews