Chuck Olson Chevrolet

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
893 lifetime reviews. Includes reviews of Chuck Olson Chevrolet from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 15, 2019

    Me and my significant other visited the dealer ship yesterday 12/14/19. We had a appointment with Jacob Kysar looking for a used car. The first one we... looked at was a 2007 colbolt. Unfortunately the financing didn't meet what we could afford. Jacob and the financing Mgr Joshua went above and beyond to find us a car that would meet out needs. All said and done after 6 long hour we purchased our beautiful 2015 Chevy Malibu. I definitely would recommend this dealership to anybody look to buy a car. Mr DeBell

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 19, 2019

    When does a car salesman ask you a dozen times to be sure this vehicle is exactly what you want. When do they focus on what you want and not what they... need move off the lot. Mike and the team at Chuck Olsen did that for us. We have been coming here for years to get our GM cars serviced but this was our first purchase. Amazing experience. Just a great family dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 19, 2018

    Bought a new car - Great sales person, easy process, and I love the car! Good selection, no pressure, just good information and instruction on all the... updates. Thanks!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy you love your new car and that our team delivered an easy purchasing process. Please don't hesitate to reach out if there's anything addit...ional we can do for you!

  • 1.0 out of 5
    May 27, 2018

    Just visited them on 5/26/18. Two cars were advertised at reduced prices strangely were not available when I showed up. The dealer had promised to get... them ready to test drive on the phone just prior to my visit. After testing substitute car that was not discounted. ,I told them I wasn't interested in that vehicle. Wonders of all wonders, one of the vehicles I originally came to see was suddenly available. Spent 2 hours arguing with the Sales Manager over the terms and trade-in amount.They advertised a $1,000 increase over blue book on trade in but only offered $1,000 total which in effect was zero value for the trade in vehicle. They insisted on a full $150 document fee which they advertise is subject to reduction. Got so fed up,I just walked out. 2 hours wasted. Don't go there

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 5, 2018

    I used TrueCar through the Consumer Reports website to get internet pricing on a new 2018 Kia Niro hybrid. One of the. Dealers that responded was Chuck... Olson Kia in Shoreline. They were the only ones to provide a firm price on the car I wanted through email. They didn’t have the car in their inventory and had to get it from another dealer. Unfortunately I had to wait a few hours in the showroom while they located exactly the car I wanted, but they found it. There was no extra charge for getting the car from Portland. As a bonus, the car came with a cargo tray and spare tire that they didn’t charge me for. Everyone there was super nice, and there was no pressure.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 28, 2018

    I am always treated with respect. The facilities are terrific while waiting for the service to be completed. The employees are just terrific!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2018

    The staff is friendly, and I haven't had to wait for longer than they said it would be. The service waiting area was clean.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Heather, we are pleased to hear you've received friendly and timely service from our team. We look forward to your next visit! Take care!

  • 5.0 out of 5
    February 27, 2018

    Prompt service, they were able to get my car in right away and serviced quickly. Todd was very professional and courteous.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 24, 2018

    I like to believe they are being honest and not taking advantage to make more money. I am really going to miss working with Rick.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback, Cheryl. We aim to provide honest and transparent service. If you're ever in need of help, please let us know!

  • 4.0 out of 5
    February 21, 2018

    I had searched online prior to the visit to the dealership. I immediately received email and follow up phone call from Shawn. Shawn was very responsive... and friendly on phone and email communications. I was able to make an appointment to visit dealership and upon meeting Shawn in person, he got right down to the business of what I inquired and answered all my questions. If he did not know the answer, he looked it up as well as asked another person to ensure I have all the information. Shawn had been a great help and pleasure doing business with.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews