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Me and my significant other visited the dealer ship yesterday 12/14/19. We had a appointment with Jacob Kysar looking for a used car. The first one we... looked at was a 2007 colbolt. Unfortunately the financing didn't meet what we could afford. Jacob and the financing Mgr Joshua went above and beyond to find us a car that would meet out needs. All said and done after 6 long hour we purchased our beautiful 2015 Chevy Malibu. I definitely would recommend this dealership to anybody look to buy a car. Mr DeBell
When does a car salesman ask you a dozen times to be sure this vehicle is exactly what you want. When do they focus on what you want and not what they... need move off the lot. Mike and the team at Chuck Olsen did that for us. We have been coming here for years to get our GM cars serviced but this was our first purchase. Amazing experience. Just a great family dealership.
Bought a new car - Great sales person, easy process, and I love the car! Good selection, no pressure, just good information and instruction on all the... updates. Thanks!
We're happy you love your new car and that our team delivered an easy purchasing process. Please don't hesitate to reach out if there's anything addit...ional we can do for you!
Just visited them on 5/26/18. Two cars were advertised at reduced prices strangely were not available when I showed up. The dealer had promised to get... them ready to test drive on the phone just prior to my visit. After testing substitute car that was not discounted. ,I told them I wasn't interested in that vehicle. Wonders of all wonders, one of the vehicles I originally came to see was suddenly available. Spent 2 hours arguing with the Sales Manager over the terms and trade-in amount.They advertised a $1,000 increase over blue book on trade in but only offered $1,000 total which in effect was zero value for the trade in vehicle. They insisted on a full $150 document fee which they advertise is subject to reduction. Got so fed up,I just walked out. 2 hours wasted. Don't go there
I used TrueCar through the Consumer Reports website to get internet pricing on a new 2018 Kia Niro hybrid. One of the. Dealers that responded was Chuck... Olson Kia in Shoreline. They were the only ones to provide a firm price on the car I wanted through email. They didn’t have the car in their inventory and had to get it from another dealer. Unfortunately I had to wait a few hours in the showroom while they located exactly the car I wanted, but they found it. There was no extra charge for getting the car from Portland. As a bonus, the car came with a cargo tray and spare tire that they didn’t charge me for. Everyone there was super nice, and there was no pressure.
I am always treated with respect. The facilities are terrific while waiting for the service to be completed. The employees are just terrific!
The staff is friendly, and I haven't had to wait for longer than they said it would be. The service waiting area was clean.
Heather, we are pleased to hear you've received friendly and timely service from our team. We look forward to your next visit! Take care!
Prompt service, they were able to get my car in right away and serviced quickly. Todd was very professional and courteous.
I like to believe they are being honest and not taking advantage to make more money. I am really going to miss working with Rick.
Thank you for your feedback, Cheryl. We aim to provide honest and transparent service. If you're ever in need of help, please let us know!
I had searched online prior to the visit to the dealership. I immediately received email and follow up phone call from Shawn. Shawn was very responsive... and friendly on phone and email communications. I was able to make an appointment to visit dealership and upon meeting Shawn in person, he got right down to the business of what I inquired and answered all my questions. If he did not know the answer, he looked it up as well as asked another person to ensure I have all the information. Shawn had been a great help and pleasure doing business with.