Barton Chevrolet Cadillac

3.0 out of 5 3.0
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Barton Chevrolet Cadillac Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

11:00 AM - 4:00 PM

About Our Dealership

Dealer on Cars.com since February 2013

Here at Barton Chevrolet Cadillac, our focus is on serving and helping our customers to the best of our ability. We beli

...

eve that all of our new Chevrolet and Cadillac models, as well as all of the used vehicles we offer are of the highest quality to suit your needs. We offer great low prices, rebates and incentives. Our state of the art service department will keep your vehicle in excellent condition and our friendly staff will make every visit to Barton Birks a pleasant one. Customer service is our number one priority. We look forward to seeing you soon!

"UNDER THE FLAG IN THE NEWBURGH AUTO PARK"

Service

Oil, Filter Change

$39.95 and up*

New Battery

$99.99 and up*

Wheel Alignment (4WD)

$124.95 and up*

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.0 out of 5 3.0
347 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 23, 2019

    Barton Chevrolet Cadillac committed to sell me a car through their website and via email at a negotiated price. When came time to meet the sales manager,... Jason, he reneged on the sale. Worst experience I’ve had in 40 years of buying vehicles. I will never deal with them again. Whatever their response will be to this review will be a lie.

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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out to us. We regret to hear about the situation you have described. Someone forgot to change an email subject line. As you can... depict from the body of those emails, you and my teammate were not on the same page. The vehicle is still available at the market price posted online. All the best, Jason Barton

  • 1.0 out of 5
    August 7, 2018

    My car was towed on Monday noon by choice of chevrolet.When i called on Tuesday @ 11am i told my adviser was off and they had no answers. I have an accent... and may be they discriminated against me. The service manager Jack call me to tell me: Now we will not check your car unti friday,because he say's i was rude to rhe adviser.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We are very sorry to hear about your negative experience at our dealership, Dino. We take customer care very seriously at Barton Chevrolet Cadillac an...d we assure you that we are truly dedicated to rectifying this situation. To that end, we would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. Shane Garzione - shane@bartonchevrolet.com

  • February 12, 2015

    I had a very annoying problem with the electronics that eventually became an obstacle to operating the car, and the folks at Barton Birks kept working... at a solution until they achieved a complete solution. They could not have been more accommodating and dedicated!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review, Nan! We are dedicated to our customers and it is important we do everything in our power to ensure... they drive away happy customers! We appreciate our staff and we are thrilled that they have taken care of you and accommodated your needs. We will make sure they hear of your kind words. All of us at Barton Birks Chevrolet Cadillac await your return. Please let us know how we may be able to help next! Best regards, Shane Garzione, Asst. Service Manager, sgarzione@bartonbirks.com

  • 5.0 out of 5
    June 28, 2018

    Peter Grohl was very helpful and very professional. He wanted us to be satisfied with our purchase and we were. Thank you so much Peter Ted and Maria

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you ha...ve any concerns about your vehicle. Best, Jason Barton - jason@bartonchevrolet.com

  • 5.0 out of 5
    May 20, 2018

    Ross Cohen was my salesperson. He made the whole leasing experience an exceptionally pleasurable experience. This was my second lease from Barton Chevrolet.... Due to Ross' expertise, I will come back to Barton for my third lease as well. Thanks again.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our c...ustomers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Jason Barton - jason@bartonchevrolet.com

  • 5.0 out of 5
    April 25, 2017

    When I was married, my husband handled all of the car business. After the "D" my son, who worked at a dealership handled everything for me. Neither of... the above options apply any longer. I turned my attention to Barton for many reasons, the list is long. My expectations were not high, and I honestly shopped around, again for many reasons. I was approved at 2 other dealerships with many hoops to jump thru. Some, even illegal, like being forced to purchase an extended warranty on a used car or I wouldn't get approved. I did my entire car deal with Jason Barton over the phone via TEXT! Who does that? They did. Jason got me into a 2017 Chevy Equinox lease for 2 years AND lowered my payments. The entire team was nothing short of amazing. Once I stepped into the dealership to pick up my new car, I didn't even pick it out.... it's beautiful, it's loaded, I love it! I may just have Barton pick out my next car too, and EVERY ONE after that .... every 2 years. That's how well my experience at Barton Chevy went down. Thank you Jason Barton and the entire team at Barton Chevrolet and "Cadillac" (hint, hint).

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the awesome review, Terri! I'm happy to hear about your positive experience with us. We pride ourselves on offering high qualit...y customer service, and I'm glad we were able to take care of you. Congratulations and enjoy your new 2017 Equinox! I appreciate your business and I hope that we can be of great assistance to you again in the future. Take care! Regards, Jason Barton, Sales Manager, jbarton@bartonbirks.com

  • 4.0 out of 5
    April 18, 2017

    Friendly staff on site who are willing to help when necessary. Ross in sales is excellent and the service department goes out of their way to make the... process go smoothly.

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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jessica, thank you for this great review! We can't tell you enough how much we appreciate Ross and our service team. They do a fantastic job and we ar...e very happy that they were there to take care of you! Until we have the opportunity to work with you again, drive safe and stay well! Sincerely, Shane Garzione, Asst. Service Manager, sgarzione@bartonbirks.com

  • 5.0 out of 5
    April 15, 2017

    We are returning customers and were treated very well. Lori helped us, she was great. Also Angelo and Randy the manager. They followed up with me nicely... and have provided great service in the past.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this great review, Jonathan. I am pleased to hear that Angelo, Lori and Randy were able to provide an efficient... and overall positive experience. Thank you for your loyalty and business. We will be there for you for many years to come. Sincerely, Jason Barton, Sales Manager, jbarton@bartonbirks.com

  • 5.0 out of 5
    April 14, 2017

    Dennis, Jamal and Don always treat me like family. The service area should be move back to the old building. We were able to see and thank the mechanics... face to face.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Philip, we are pleased to hear that you had an excellent experience with Dennis, Jamal and Don. We consider customers as part of our family, and as an... extended part of our family we want you to receive the kind of treatment each of us would want and expect. Thank you for continually choosing Barton Chevrolet Cadillac for your vehicle needs. Have a great day! Sincerely, Jason Barton, Sales Manager, jbarton@bartonbirks.com

  • 5.0 out of 5
    April 13, 2017

    The staff is pleasant, always helpful and make it their priority to serve and make your wait there comfortable in all aspects.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Benito, thank you for taking the time to share this great review with us! We strive to provide the highest levels of customer service and we're thrill...ed to learn that you had such an excellent experience within our service department. We hope you will return in the near future and we are already looking forward to your next visit! Sincerely, Shane Garzione, Asst. Service Manager, sgarzione@bartonbirks.com

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