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Rippy Cadillac

4.9 out of 5 4.9
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Rippy Cadillac Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

At Rippy Cadillac, we want to make buying or leasing a new vehicle a pleasant experience. Our primary goal is to satisfy our customers. Our sales staff is trained to answer any questions that you may have about the Cadillac Lineup. Whether it's about safety, performance or current GM Rebates, we are here to help!

...



Our online virtual showroom will enhance the buying experience for our internet shoppers. Please feel free to contact us with any questions. We know your time is valuable, so send us an email and we will promptly reply. We appreciate the opportunity to earn your business, thank you! - Family Owned and Operated since 1946!

"Family Owned & Operated since 1946..."

Reviews

4.9 out of 5 4.9
301 lifetime reviews. Includes reviews of Rippy Cadillac from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 17, 2019

    Ben. Thank you so much for such a pleasant experience from initially meeting you outside to purchasing a vehicle. You were professional,knowledgeable,... and courteous.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Tony, I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and... I'm thrilled to know that you are satisfied with our services. If you have any questions about pricing, please feel free to give me a call. I look forward to working with you again!The Rippy Cadillac Team.


    Worked with:
    Ben Howell

    Sales & Leasing Consultant

    (5.0) 40 reviews

    Kyle Malkin

    General Sales Manager

    (5.0) 26 reviews

  • 5.0 out of 5
    October 16, 2019

    Second time dealing with Doug Griffin. Great experience again. Helpful, knowledgeable, and honest. Moved from an XT5 to an XT6. Thanks again for all... the help Doug.

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    Shopped for a new car
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    Dealer Response

    John thank you for leaving a review. At Rippy's delivering exceptional customer service is our #1 goal and we're happy to hear about your experiences.... We are a family owned and operated dealership and value the relationships we've formed with our customers over the past 70+ years. A repeat client is the best accolade we can receive and we greatly appreciate your repeated business. We look forward to working with you on your third purchase. Thanks again and have a great day!


    Worked with:
    Doug Griffen

    Sales & Leasing Consultant

    (4.9) 16 reviews

  • June 26, 2014

    I found the car online & called the dealership to inquire about it.I spoke to several reps & upon calling back I spoke directly to Miranda who was their... finance specialist. To my amazement she was extremely knowledgeable about this particular car.We even came to cash terms via phone.The kicker is she actually took the time to come pick me up from my home(10 miles from the dealership) & brought me back to the dealership. I was introduced to all management & the entire staff appeared to be positive and enjoying their jobs.Miranda took care of all the paperwork & then had them clean the car up for me.It is truly different shopping at a family owned business as they realize the importance of great customer service & that there are multiple other dealers I could have purchased from. This was truly an easy transaction & I highly recommend them to anyone who wants a most pleasant shopping experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review. Congratulations on your purchase and thank you for giving Rippy the chance to earn your business.

  • 5.0 out of 5
    October 14, 2019

    Doug was a lot of help buying our new car and explained everything in detail about all the new features. He also helped us set our seats and the app on... our phone. He was very friendly and made sure we understood all the bells and whistles.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Doris thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. ...On top of being Cadillac certified our sales team is extremely knowledgeable on most makes and models with decades of experience. We can answer any questions about your vehicle and are happy to assist with setting up all the amazing features Cadillac offers. We greatly appreciate your business and look forward to working with you on your next purchase. Thanks again and enjoy your new vehicle!


    Worked with:
    Doug Griffen

    Sales & Leasing Consultant

    (4.9) 16 reviews

  • 5.0 out of 5
    October 11, 2019

    Thanks to the Rippy Service team, a difficult apparent vehicle defect was identified and resolved. Jason Hampton and Chris Richie along with the team of... mechanics and technicians were responsible for a job well done. I always remember, nothing happens without support of the men and women behind the scenses! Thanks to all.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our se...rvice team has decades of experience working on all makes and models so matter what the issue there's no problem they can't handle. We appreciate your business and look forward to working with you on your next service. Thanks again and have a great day!

  • 5.0 out of 5
    October 7, 2019

    The sales staff at Rippy was very nice, helpful, and relaxed with any questions we had. The staff also didn't tie up the day with bells and whistles, simple... to the point with pricing and vehicle delivery. Simply an adult buying experience!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our mi...ssion is to help you buy a vehicle, not sell you one. This is why we offer a no pressure environment at the dealership and provide easy, straight-forward pricing with no hidden fees or add-ons. We greatly appreciate your business and look forward to working with you on your next purchase. Thanks again and enjoy your new vehicle!


    Worked with:
    Justin Bass

    Finance Manager

    (4.9) 37 reviews

  • 5.0 out of 5
    September 26, 2019

    Rippy Cadillac and it's team of professionals are perhaps make up the best overall dealership I've ever had the opportunity to experience. This is my... third new vehicle I've purchased with the help and guidance of Ben Howell. Talk about total follow through ....... you couldn't ask for a better professional then Ben who always has complete and detailed vehicle knowledge helping in the decision process. Vehicle price negotiations has always been more then fair lead by Kyle Malkin who always works hard to make a favorable deal. Justin Bass always makes the financing a smooth process by shopping for the best rates. What impressed me the most about the Rippy Deal is the true and honest team concept. You won't find a better dealership!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experiences. We ar...e a family owned and operated dealership and aim to our customers like they are part of that family. We believe in being honest and upfront and will do everything we can to help with the vehicle buying process. We greatly appreciate your repeated business and look forward to working with you again on your next purchase. Thank you and have a great day!


    Worked with:
    Justin Bass

    Finance Manager

    (4.9) 37 reviews

    Ben Howell

    Sales & Leasing Consultant

    (5.0) 40 reviews

    Kyle Malkin

    General Sales Manager

    (5.0) 26 reviews

    Allen Rippy Jr.

    Owner

    (5.0) 12 reviews

  • 5.0 out of 5
    August 26, 2019

    Just drove off the lot with the car of our dreams. Many thanks to Ben and the super team at Rippy for making the process quick and easy. Fantastic customer... service!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving a review. At Rippy's delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our s...ales team has decades of experience guiding our customers through the process in an efficient manner to ensure that you get behind the wheel of your new car as soon as possible. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new car!


    Worked with:
    Justin Bass

    Finance Manager

    (4.9) 37 reviews

    Ben Howell

    Sales & Leasing Consultant

    (5.0) 40 reviews

  • 5.0 out of 5
    August 25, 2019

    I recently leased a XT5 Cadillac from Rippy Cadillac located in Wilmington, N.C. This was the best buying experience I had ever in over 50 years of purchasing... new cars. I highly recommend this dealership. In addition, I highly recommend Ben Howell, the Sales & Leasing Consultant I dealt with. He was extremely knowledgeable, very professional and patient in explaining all the amazing features of this car. Ben should be put in the Dealers Hall of Fame! Frank Palaia

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Frank thank you for leaving a review. At Rippy's delivering exceptional customer service is our #1 goal and we're happy to hear about your experience.... We are a family owned and operated dealership and we believe our customers are part of that family so we are always happy to go the extra mile for our customers. We hope when you purchase a vehicle here you become a customer for life and we look forward to assisting in all of your future automotive needs. Thanks again and enjoy your new XT5!


    Worked with:
    Ben Howell

    Sales & Leasing Consultant

    (5.0) 40 reviews

  • 5.0 out of 5
    August 23, 2019

    Todd took the time to order just what we wanted. He keep us informed until it arrived. Then he made sure that ever thing was correct and we were happy... with our XT6. He explained all systems in detail, made sure we understood them.He was great and I would deal with him again. Thanks. Justin did a great job with our paper work, He was very nice and I enjoyed working with him.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving a review. At Rippy's delivering exceptional customer service is our #1 goal and we're happy to hear about your visit. Communica...tion is key to a positive experience which why we make sure our staff keeps our customers informed at every step of the vehicle buying process. We know you are excited about your new vehicle and we want to make sure everything is perfect when you drive off the lot. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new XT6!


    Worked with:
    Justin Bass

    Finance Manager

    (4.9) 37 reviews

    Todd Rogers

    Sales & Leasing Consultant

    (5.0) 5 reviews

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