Travers St. Louis Auto Stop

Reviews

3.0 out of 5 3.0
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 2, 2018

    We purchased a vehicle, a few days later the breaks were squeaking. Took it in. Said alls was well, didn't hear anything. Few days later, we heard... more squeaking. Took it in. Said they would replace. They LIED! Only authorized a rotar resurfacing. Never told us they did not replace! Now, over time, we find this out. They will not rectify or honor their original statement. Scammed us!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 5, 2014

    I received great customer service and they were so patient and I got what I came for and I am very happy and well pleased. Ricardo was my sales rep and... he had a great smile along with his great personality and I would recommend them to my family and friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking some time out to review our dealership. Your business is very much appreciated.

  • March 7, 2018

    No gimmicks. No pressure. John was knowledgeable of the Audi cars and he was genuinely nice to work with regarding the purchase of my used vehicle. He... has a wonderful personality and made this purchase much easier than my prior car purchase. I see myself buying my next preowned luxury vehicle from him as well. Ryan in the business office was pleasant as well. The last time I bought a preowned car at another dealership, I think the business person forgot I had choices when choosing a dealership. These two gentlemen will help this Dealership retain clients.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 24, 2014

    I really had a great sales rep ( Ricardo) not only did he take it up on his self to pick me up in his personal car he made sure that I was well taking... care of. The entire staff was great and I am glad to have purchased a car from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Orlando, The Auto Stop Team and I would like to thank you for taking some time out to give us such a great review. We truly appreciate your business. ... Respectfully, Ricardo Franklin Sales Consultant

  • 5.0 out of 5
    June 25, 2014

    We were in need for something reliable with affordable payments. Jerry was more than helpful, in finding a vehicle, and Mike, made sure it was affordable,... for our budget. We can't thank St. Louis Auto Stop-Hazelwood enough!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We truly appreciate your business and the Great feedback is very much appreciated!!! Thank you again from the St Louis Auto Stop Team.

  • 5.0 out of 5
    February 15, 2013

    looking for a vehical. John Fitch a salesperson call me immediately. i asked for him to email me info. did immediately. didn't get all the info i would... have liked.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you Mr Paul for your review. If their are any questions that we need to answer, I will be glad to assist you regarding such matter. Please feel ...free to contact me at 314-737-4680. Ricardo Franklin. Sales Department.

  • 1.0 out of 5
    October 9, 2012

    Called about used vehicle that said mint with all the options. Even listed on their own website the same way. Come to find out, it was a salvage that doesn't... even run.

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your review. I would like to look further into this matter to resolve any issue their might have been. Please contact me Ricardo Frankli...n at 314-737-4680. Sales Department.

  • 5.0 out of 5
    February 25, 2012

    These guys where great to deal with, huge selection no one was pushy and everyone was very respectful.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking some time to review our dealership. If you ever need any further assistance, please give us a call. Ricardo Franklin. Sales Depar...tment. 314-737-4680.

  • 4.0 out of 5
    October 26, 2011

    The place was nice and not to big so it was easy to find someone to help us. The deal was good enough for us so we bought here but I just dont like the... negotiating thing with dealers but they made it pretty fair. People were all nice.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking some time to review our dealership. If their is anything else we can do for you, please let us know. Ricardo Franklin. Sales Depa...rtment. 314-737-4680.

  • 1.0 out of 5
    October 14, 2011

    i understood that had credit for everyone that must be a false statement i feel that i was treated very poor

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for taking some time to review our dealership. I am sorry about your experience and would like to look further into the matter. Ricardo Fran...klin. Sales Department. 314-737-4680.

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