LA Car Gallery

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
49 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 20, 2019

    They came again! I simply got my 3rd car with La car gallery and as always, it was a fantastic experience. They worked so hard in finding the cars I desired.... They provided the car to me at my residence too. They are super pleasant as well as really appreciates getting the customers the most effective offer possible. Thanks La car gallery for always coming through, I'm a customer for life.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 19, 2019

    After spending weekends going to dealers and also being bugging among them and getting negative offers, we recognized that making use of La car gallery... was the most effective choice. We conserved a lot of time, and also money, can't discover a far better price anywhere else. The process was really quickly, and they were the best! They were useful and responded to all of our concerns, and in better detail when we really did not recognize as it was our very first car. If you're trying to find vehicle, forget everything as well as just go to them. They will certainly make your life so easy!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 7, 2019

    I had a really great experience in buying a used car. The discussions on the phone, to the initial test drive, to the inspection with my mechanic, to the... final sale, the whole process was really smooth, and I highly recommend these honest auto sellers to everyone. I didn't really know what to expect, having never purchased an auto from a used dealership, staff was reliable, friendly, generous and exceeded my expectations by a considerable amount. The customer service they offered was just above and beyond. If I ever need another car, I will absolutely be back!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    March 2, 2019

    Very disappointed. I knew I chose a small dealership but still expected some sort of decent service. Claudia, a sales woman, was clearly not very knowledgeable... but, oh well, we explored the car we wanted on our own and liked it. The paperwork took awhile, I want to say a couple of hours, but eventually has been completed. I asked once again if everything was good with the car, Alex's response was it is in great condition. In about two weeks, we noticed that one of the tires was getting flat and adding air didn't help. Phone charges didn't work, as well as a few other minor things. Since the car was still under their warranty, they helped to get it fixed by sending us to another repair store. In about two weeks, we noticed another flat tire and had to fix it on our own since out warranty period expired by then. In about a week, we got a low oil level message and replaced it at our own expense. What made me most upset is that it took them almost three months to generate a registration for my car. I had to call three times and two of these times, I was told it has already been mailed. Last time I called, they confirmed that it hasn't been produced yet and they finally started working on it. Even after receiving a confirmation, it still took them 1.5 week to delivery it to me. I guess it could have been a good place but I felt some employees were lazy and irresponsible to their basic duties and that's what made my experience negative.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    March 2, 2019

    ****BEWARE OF THESE GUYS**** We purchased a 2012 5 series. Days after the check engine light turns on and we notified the dealer. They kept telling me... the mechanic wasn't in. Ultimately the car stop working. The local BMW told me the computer malfunctioned AND was NOT the original computer. All computers must me ordered and programmed by BMW direct. So this dealer put in some cheap computer just so they can sell the car and knowing it will break down and they can just wipe their hands from it. The owner has no remorse, nor cared he sold me a temporary working car. I took it to BMW and they dont understand how anyone can take a BMW computer (DME) and HACK into it and change the vin number. Now BMW will charge me $3000 for the work aside for all the money I already spent taking it to local mechanics just to diagnose. The dealership doesn't care for the aftermarket of they're careless 100 point car check up to assure your buyer a trusted car. SCAMMERS AND RIPPED OFF!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 28, 2019

    The guys here are great to work with. We needed a clean, low cost car for our daughter. We kept striking out at the big dealers, and most of the small... lots just had cars that you would not even want to get inside. The electronic key was not working, so they sent a locksmith to fix that. We bought the car and drove away. We will be back to buy another car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 18, 2019

    I worked with them to get my first lease and I am so glad I did. Our sales person was very professional and quick to respond. He answered all of my questions... and made the whole process easy. I just pretty much walked into the dealer signed some paperwork and off I was with my car. Thanks again!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 14, 2019

    They took their time to make sure I got a fair and expedited offer for my car. Process and paperwork was easy. I was next door looking to purchase a car... that was slightly above my budget. After some back and forth, they definitely put in the extra effort to ensure I was comfortable with buyback price to afford the purchase of a newer car next door. Thanks for making the process painless!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 7, 2019

    I bought a car from here about a week ago and it was a great experience. I came in looking for a used civic and they listened to my needs. He was not pushy... at all and gave me all of the information I needed to make my decision. I am happy with my purchase and my car buying experience, it was not stressful, unlike most. Highly recommended!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 29, 2019

    My experience was excellent. Their salesman was very helpful. He was honest, we had bad credit score and due to this we've faced difficulties buying a... car from other dealers but with this company, we got approved with ease and they explained everything clearly, and made the occasion enjoyable.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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