Bait and switch! Advertised as one thing and sold as another. Make sure you are paying for what is advertised...we even had parts missing! When asked to find the missing parts it was inferred that we had somehow lost them...get them at dealer cost...come on, be honest and do it now. It is costing us $1600 for a new top! YIKES!!!!
great place to buy a car
Recently bought a 2008 Toyota Matrix from John & Co. at Winnisquam Auto. Had been looking for one on-line all summer. Finally saw one for sale there and drove 4 hours to go look at it. Was not disappointed. Saw prior reviews of the business, which encouraged me, and I have to say it was one of the easiest and best experiences buying a used car that I've had. They find quality vehicles, no hard sell, just good, stand-up people, and if anything comes up within 30 days, they'll take care of you. Would buy another vehicle there in a heartbeat.
As a first time buyer Winnisquam Auto was a help in my car buying process. A sales person named Andrew helped me along with purchasing a car. Awesome service first time buyer or not. Everyone that works there are very helpful and kind.
Friendly, Honest and Down to Earth
I found the exact car I wanted on their website and was reluctant to drive the hour to their location, but boy, I'm glad I did! John and his staff were friendly, honest, professional and very easy to deal with. It was actually a pleasure buying a car from these guys. We were in and out of there in record time and got a phenomenal deal on the car I wanted. If you're in the market for a used car, do yourself a favor and check these guys out.
DO NOT GO ANY OTHER PLACE THAN WINNISQUAM AUTO
I have had the most extraordinary buying and service experience at Winnisquam Auto. I encourage everyone to check them out when looking to buy a used car. They have been honest, fair and have bent over backwards to see that I am a satisfied customer in many ways. I could go on and on in specifics...John McDermott, the salesperson, John, the owner, Steve, the mechanic, and Michelle, the office manager all worked hard to find the right car at the right price, seeing to it that it was mechanically top notch and financially affordable. I am sending everyone there. DO NOT GO ANYWHERE ELSE>
Great car buying experience!! I recommend them!!
John M and the whole team were honest, fair, and friendly in dealing with our whole family and made the experience as painless and quick as possible. They fixed the front brakes as I reported them weak on the test drive. And not just shaving down the rotors. They put in new ones!! They let us have the car checked out with our own mechanic and John M himself even vacuumed my truck while I was having the car checked out. I would recommend them to anyone looking for solid transportation at a fair price! No hassles. Just honest service with a good selection of pre-owned vehicles. That refreshing to find at any dealership! Thank you to Winnisquam Auto!
We bought Toyota Sienna 2008 from this place a year ago. John, Buddy and the team were a pleasure to deal with right from the beginning: they answered questions honestly over the phone and they were very professional and non-pressuring when we came to the dealership. The car ran great during this year. Highly recommend !
Amazing customer service.
I recently purchased a 2002 Honda Accord from these guys as my first venture into manual transmission vehicles. (Save the manuals guys...) It also happened to be my first vehicle purchase in my life as well. Winnisquam Auto made sure that I felt comfortable. They were a no-nonsence/ no stress dealership. They even let me go on my test drive all by myself to let me be super comfortable and relaxed. The sales associate I met was a very down to earth guy who treated me like I was his own son learning to drive stick shift. I couldnt recommend this place enough. My parents are already eager to get a newer vehicle from Winnisqaum Auto.
This dealership was absolutely amazing! I got my dream car and the whole process was super easy and each and every employee that I met or talked to that day was super friendly and really helpful! This is my first time buying from a dealership and I am so glad I went to Winnisquam Auto!! It was such a great experience that my boyfriend is now looking to purchase a vehicle from here as well! I would absolutely recommend this dealership to anyone interested in buying a vehicle!!!
Let me test drive a vehicle with no brakes!
My Son and I went there to look at a Ford Ranger pickup with only 45K miles. This was our second time in, as the first time they would not allow us to test drive the truck due to it snowing at the time. Today we pulled out of the driveway and got about a mile down the road when we realized we had no brakes! Luckily, we had no traffic in front of us and we were able to use the transmission and emergency brake to stop the truck. When we got back to the dealer the salesman said "boy, that was quick" When we told him what happened he apologized and said he would get the truck back into their shop and call us. The truck had a valid state inspection sticker on it, God knows how. When we got home there was a message from the salesman saying that he drove the truck and we were right the trucks brakes did not work. I have not gotten a call back to say they fixed it but I see the truck is still for sale. Buyer or test driver beware.