E Mecca Auto Sales

3.5 out of 5 3.5

Reviews

3.5 out of 5 3.5
22 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    May 9, 2019

    Ive been car shopping for the past two weeks and have been to over twenty dealerships in New York, Pennsylvania and New Jersey but had no luck. I came... across Mecca Auto Sales and cant figure out why they had so many bad reviews. It turns out they are under new management. I am so happy with my new Jeep Patriot. I love the way they do business. Quick and simple.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 9, 2019

    Great service work with you and very cool people When i got here i found the car i wanted works great will be back .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 23, 2017

    They are the best dealer i seen so far they are good people they made sure that my car was up and running good

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    May 3, 2019

    I was so pleased with the service provided at Mecca. I was finally able to get the car of my likings and within my price range that I can afford Thank... you !

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 2, 2019

    Bought my first used car from them. They have lovely customer service. All cars are priced right. They a large variety of vehicles. Will buy from them... again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 8, 2018

    They sell cars that need work. Almost every car needs something repaired. They will try to.sell.ypu a car saying they will repair it, but they do not... do that. Even the test drive in the Nissan 350Z was terrible. The car is unsafe to drive and they want almost $5,000 for it. DO NOT GO HERE!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 27, 2018

    This dealer is simply a crook, does not return phone calls and refuse to repair defective vehicle. Would not give title to vehicle I purchased until I... got DMV involved. Office stinks of dog xxxx and piss.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 8, 2017

    Horrible customer service. Called 8 times the number displayed online and nothing. Finally found another number and called multiple times and finally got... a text saying "I cant talk right now". Had a bank check ready to head down there and pick up the vehicle. But i'd rather pay $2000 more at another dealer for the same vehicle than to be ignored and pushed to the side. Great prices just no customer service at all.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Leo, My name is Charlie and I am sorry you had a hard time contacting us. We strive to speak with each customer that calls, but sometimes w...e are so busy that we cannot get to all the calls. I hope you might try us again in the future at our 973-242-4822 number.

  • 1.0 out of 5
    December 27, 2016

    Went to go check a 2003 BMW and the car didnt even start. I looked at another car on the lot and that one was dead as well. Both of them were being boosted... as well. They didnt even seem to generally care that a customer was looking to buy their car.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Anthony, I am sorry that you had issues when trying to look at a car here on our lot. The 03 BMW that you mention is actually an 01 and wa...s taken in on trade and we have not even had the time to clean and check the car over. I assure you that I am in the process of getting that car cleaned Please call and ask for Charlie and I will make sure you have a nice experience . You can email me at emecca357@gmail as well. I hope to hear from you soon. Thank you, Charlie Willis

  • 1.0 out of 5
    September 17, 2016

    In my search for a used Mercedes-Benz, I contacted them to get clarification because they have an S-Class listed as an S550 and the pictures show an S65.... They responded to my email simply saying call us even though on the cars.com form I stated my question clearly. So I called them and a guy answered and was shouting all kinds of numbers and names of cars that don't even correspond to any real cars let alone a Mercedes and fed me every line in the book when asking for things like additional photographs so I eventually hung up and emailed asking we speak that way. Then I asked for clarification on the car shown vs the car listed and they insisted the car shown was an S550 with an AMG package even though the car has the unique physical features of an S65 including the badges saying it is a V12 Biturbo. I asked for them to send me a price of the S65 and pictures from under the hood and they said they would get back to me because the person who takes the pictures was off that day however he was also off the day I spoke to the guy on the phone because I asked for pictures then. They never responded to any requests for further information with anything more than we will get back to you and I have since moved on. I would not refer anyone to this dealership or any dealership that conducts themselves this way because they don't seem to be very straight forward - good prices or not that is not good practice especially when handling vehicle sales.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ryan, I am sorry that you had an issue in getting information on this vehicle. The car that you are referring to is a 2007 Mercedes S550. W...homever had the vehicle prior to us did put an AMG kit on the car. That kit included the decals that say S63, and V12 Turbo. The car only has a 5.5L V-8 and it is not a turbo. I am not sure who you spoke with when you called, but I welcome you to call back and ask to speak to Charlie. Thank you, Charlie

View More Reviews