Mankato Ford

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
182 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 25, 2019

    Great service. Paul always takes care of me and without any hassles.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 23, 2019

    All went well getting my F350 repaired, service rep was very accommodating

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Douglas, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel ...free to give us a call or stop by. Have a great day!

  • January 27, 2017

    This was my first time ever purchasing a vehicle and taking out a personal loan. Max did a great job being able to answer all the questions, and the finance... guy, Nick I think his name was, was very clear with my warranty options when i didn't know much about what any of that meant in the first place. Overall, I have no complaints and I absolutely love my new vehicle, thank you Max, Nick and Mankato Ford. I will be referring all my friends looking for a car in the area to Mankato Ford.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 29, 2019

    Needed a new used vehicle. Terry Cooley was great! Asked him what I needed and he delivered! My vehicle was on it's last leg and needed something soon!... He did a great job!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    April 12, 2019

    Stopped in to look at a used truck one of the salesman was right there when I got out of my car and asked if I wanted him to get the keys so I could look... inside the truck I said sure, when he came out I asked him a few questions about the truck he was able to answer a few but not all of them, he never said he would try and find the answers. I could tell that the cab corners had been repaired he said he had no idea and that they hadn't done the work. He wanted to know if I was going to finance the truck I told him I already had financing, he then asked if I was going to trade in my car I told him yes, then he asked specifics on how much I owed on my car. I then asked questions about the V6 engine vs V8 engine this salesman pushed that the V6 was more powerful than the V8 which I know, but didn't try and sell the V6 he just kept saying that is was just like the V8 which, it is not, but he kept treating me like I was stupid and didn't know anything about engines. Which by the way he talked he had no idea what he was talking about. It seemed all he wanted to know was how much money he was going to make, and didn't want to answer my questions with knowledgeable answers. He had no idea of what he was selling he just wanted me to buy it. Plus when he asked my name and I wouldn't give him my full name he seemed mad at that. This is the second time I have had a bad experience at this dealership not sure I will ever go back and I will make sure all my family and friends are aware of how this dealership operates .

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello, we regret to hear that you had this experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve..., and we humbly ask for the opportunity to make this right. If you are willing, please contact us at (507) 387-3454 and we will do our best to resolve this situation. We hope to hear from you soon.

  • 5.0 out of 5
    October 17, 2018

    Very happy with my recent purchase! This is the third vehicle I've purchased from this dealership. Never disappointed. Great all around buying experience... that has you feeling "great" with your purchase. Thank you to Bill and Char for the hard work!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jeff, thank you for taking the time out of your day to tell us about your experience. We hope you continue to choose Mankato Ford for all your vehicle... needs! Take care!

  • 5.0 out of 5
    October 4, 2018

    Had great experience with Bill,our salesman. He was very helpful in getting vehicle we wanted, all paperwork for purchase was ready when we picked truck... up! We would strongly recommend Bill at Mankato Ford He was very knowledgeable!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Roger, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mankato Ford, we value ...our customers and we look forward to seeing you on your next visit. Take care!

  • 5.0 out of 5
    September 25, 2018

    very pleasant experience at Mankato Ford. I will recommend them to all I talk to!!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Keith, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! S...afe travels!

  • 5.0 out of 5
    August 7, 2018

    Great communication and great service. Vehicle work done as requested.

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  • 5.0 out of 5
    April 30, 2018

    Customer Service was very accommodating to me when I confused the date/time for my car to be serviced. My car was in need of new rear brakes. I was concerned... that I should not wait another week to have my brakes replaced. They were very willing to find a time that day to replace the brakes without having to wait another week.

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    Dealer Response

    Hi Donna, we are very happy to have provided you with such a positive service experience! We hope to be of service to you again! Take care!

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