Mankato Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
186 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 25, 2020

    I purchased my vehicle remotely and Ted and Tony from Mankato ford made the process hassle free.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Larry, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anyt...hing further we can do for you, we are happy to help!

  • 5.0 out of 5
    January 29, 2020

    Everything went very good, from making the appointment to driving away in our vehicle.

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    Came in for service or repair
    Did make a purchase
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  • January 27, 2017

    This was my first time ever purchasing a vehicle and taking out a personal loan. Max did a great job being able to answer all the questions, and the finance... guy, Nick I think his name was, was very clear with my warranty options when i didn't know much about what any of that meant in the first place. Overall, I have no complaints and I absolutely love my new vehicle, thank you Max, Nick and Mankato Ford. I will be referring all my friends looking for a car in the area to Mankato Ford.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 21, 2020

    Paul explains things in a very simplified manner and is a very folksy person.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Debbie, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be ...more than happy to assist you! Safe travels!

  • 5.0 out of 5
    December 24, 2019

    Wonderful experience We sent our family members there and they also bought new vehicles.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jeremy, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or ques...tions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    September 25, 2019

    Great service. Paul always takes care of me and without any hassles.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 23, 2019

    All went well getting my F350 repaired, service rep was very accommodating

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Douglas, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel ...free to give us a call or stop by. Have a great day!

  • 5.0 out of 5
    July 29, 2019

    Needed a new used vehicle. Terry Cooley was great! Asked him what I needed and he delivered! My vehicle was on it's last leg and needed something soon!... He did a great job!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    April 12, 2019

    Stopped in to look at a used truck one of the salesman was right there when I got out of my car and asked if I wanted him to get the keys so I could look... inside the truck I said sure, when he came out I asked him a few questions about the truck he was able to answer a few but not all of them, he never said he would try and find the answers. I could tell that the cab corners had been repaired he said he had no idea and that they hadn't done the work. He wanted to know if I was going to finance the truck I told him I already had financing, he then asked if I was going to trade in my car I told him yes, then he asked specifics on how much I owed on my car. I then asked questions about the V6 engine vs V8 engine this salesman pushed that the V6 was more powerful than the V8 which I know, but didn't try and sell the V6 he just kept saying that is was just like the V8 which, it is not, but he kept treating me like I was stupid and didn't know anything about engines. Which by the way he talked he had no idea what he was talking about. It seemed all he wanted to know was how much money he was going to make, and didn't want to answer my questions with knowledgeable answers. He had no idea of what he was selling he just wanted me to buy it. Plus when he asked my name and I wouldn't give him my full name he seemed mad at that. This is the second time I have had a bad experience at this dealership not sure I will ever go back and I will make sure all my family and friends are aware of how this dealership operates .

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello, we regret to hear that you had this experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve..., and we humbly ask for the opportunity to make this right. If you are willing, please contact us at (507) 387-3454 and we will do our best to resolve this situation. We hope to hear from you soon.

  • 5.0 out of 5
    October 17, 2018

    Very happy with my recent purchase! This is the third vehicle I've purchased from this dealership. Never disappointed. Great all around buying experience... that has you feeling "great" with your purchase. Thank you to Bill and Char for the hard work!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jeff, thank you for taking the time out of your day to tell us about your experience. We hope you continue to choose Mankato Ford for all your vehicle... needs! Take care!

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