Folsom Chevrolet

4.3 out of 5 (4.3) 86 reviews

Dealer on Cars.com since May 2012

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 10:00 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 8:30 AM - 8:00 PM
Sun 10:00 AM - 7:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 5:00 PM
Sun Closed

Reviews

4.3 out of 5 4.3
86 lifetime reviews.
  • 5.0 out of 5
    Great service!
    September 23, 2017

    Tom Mason is excellent. My 2018 Equinox was serviced by expert mechanics

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rae, we are truly grateful for this awesome review! We are thrilled that Tom was able to take care of you. He is a great asset to our team and we appr...eciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Best, Brian Kaestner, General Manager, bk@folsomchevy.com


  • 5.0 out of 5
    Randy Gillichbauer
    September 14, 2017

    I got the Truck I was wanting for the price I was willing to pay, it took a little work but I got want I wanted.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Randy, We're so very pleased you had a great experience. More than we can say, your trust and kind words mean a great deal. Thank you! Happy motorin...g!


  • 1.0 out of 5
    Terrible experience
    August 31, 2017

    I took my 2013 chevy Cruze to the dealership 3 times for the same issue; overheating. The dealership replaced the water pump and valve gasket cover un...der warranty. The same day they gave me the vehicle back it started overheating again. I towed the vehicle back up there for the second time. They fixed one of my motor fans. I paid 1090.00 for the fixture. The same day I got the vehicle back it over heated again. They referred me to one of their tow companies. They towed the vehicle back to the dealership. They advised me that they did not know what the issue was and that they would continue to run tests. A few days pass and they did not follow up with me. So I gave them a call and they advised me to pick up the vehicle because nothing is wrong with it. Obviously there is if the vehicle is still over heating. I called General Motors. They approved me for repurchase but they are not trying to reimburse any repairs on the vehicle. I feel as if the repairs should be included in the repurchase agreement. They have been extremely rude throughout the whole process. They wouldn't even give me a loaner car. They stated all loaner cars were rented out each time my vehicle was up there for servicing.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Taurionna, I sincerely apologize for the experience that you had at our dealership. Our goal is to provide exceptional service to every single custome...r. Thank you for taking the time to bring these issues to our attention. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Brian Kaestner, General Manager, bk@folsomchevy.com


Read all reviews

See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.

Read all Service & Repair reviews

Service Pricing

    Wheel Balance

    $39.95

    Oil, Filter Change

    $29.95

    Brake Inspection

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since May 2012

Folsom Chevrolet is proud to serve the Sacramento, Roseville, El Dorado County and Auburn areas with quality Chevy cars, trucks and crossover sport utility vehicles. With models like the Spark, Sonic, Equinox, Tahoe, Corvette, Cruze, Silverado, Camaro and Volt, we have something for every taste and every need.

If you're looking for used cars in the Sacramento area, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned cars, trucks and SUVs to select from.

Come in and say "hi"! We're located at 12655 Auto Mall Circle, Folsom, California.

"My Chevrolet Dealer for all New & Used Vehicles in Sacramento Valley! Truck Territory!!!!"
Folsom Chevrolet
12655 Folsom Blvd Folsom, CA 95630
New (888) 299-8145
Used (877) 668-3037
Service (888) 711-0595
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.