Dealer on Cars.com since May 2012
|Sales||8:30 AM - 8:00 PM|
|Service||7:00 AM - 6:00 PM|
|Mon||10:00 AM - 8:00 PM|
|Tue||8:30 AM - 8:00 PM|
|Wed||8:30 AM - 8:00 PM|
|Thu||8:30 AM - 8:00 PM|
|Fri||8:30 AM - 8:00 PM|
|Sat||8:30 AM - 8:00 PM|
|Sun||10:00 AM - 7:00 PM|
|Mon||7:00 AM - 6:00 PM|
|Tue||7:00 AM - 6:00 PM|
|Wed||7:00 AM - 6:00 PM|
|Thu||7:00 AM - 6:00 PM|
|Fri||7:00 AM - 6:00 PM|
|Sat||7:00 AM - 5:00 PM|
Tom Mason is excellent. My 2018 Equinox was serviced by expert mechanics
Rae, we are truly grateful for this awesome review! We are thrilled that Tom was able to take care of you. He is a great asset to our team and we appr...eciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Best, Brian Kaestner, General Manager, firstname.lastname@example.org
I got the Truck I was wanting for the price I was willing to pay, it took a little work but I got want I wanted.
Randy, We're so very pleased you had a great experience. More than we can say, your trust and kind words mean a great deal. Thank you! Happy motorin...g!
I took my 2013 chevy Cruze to the dealership 3 times for the same issue; overheating. The dealership replaced the water pump and valve gasket cover un...der warranty. The same day they gave me the vehicle back it started overheating again. I towed the vehicle back up there for the second time. They fixed one of my motor fans. I paid 1090.00 for the fixture. The same day I got the vehicle back it over heated again. They referred me to one of their tow companies. They towed the vehicle back to the dealership. They advised me that they did not know what the issue was and that they would continue to run tests. A few days pass and they did not follow up with me. So I gave them a call and they advised me to pick up the vehicle because nothing is wrong with it. Obviously there is if the vehicle is still over heating. I called General Motors. They approved me for repurchase but they are not trying to reimburse any repairs on the vehicle. I feel as if the repairs should be included in the repurchase agreement. They have been extremely rude throughout the whole process. They wouldn't even give me a loaner car. They stated all loaner cars were rented out each time my vehicle was up there for servicing.
Taurionna, I sincerely apologize for the experience that you had at our dealership. Our goal is to provide exceptional service to every single custome...r. Thank you for taking the time to bring these issues to our attention. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Brian Kaestner, General Manager, email@example.com
lifetime reviews of the Service Department.
Oil, Filter Change