MSI Auto Sales

2.4 out of 5 2.4
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service Closed

MSI Auto Sales Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 5:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 5:00 PM

Friday

9:00 AM - 1:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2017

From the moment you step on our lot until the time you drive away in your next car, your buying experience with MSI Auto

...

Sales is our number one priority. We encourage you to use the expertise and resources of our sales staff; they are here to help you find the right car at the right price. Call us today at 608-833-3012 to schedule your test drive! Check out our new location! 3012 Parmenter St. Middleton, WI 53562.

"Ask about our GUARANTEED CREDIT APPROVAL!"

Reviews

2.4 out of 5 2.4
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    July 6, 2019

    I can’t even begin to explain how awful the experience was. Make you give personal info to even get specs on their inventory should have been a red flag,... they call to make an appointment, which I did considering I was driving 2 hours for a specific vehicle. We get there and I thought my appointment was with one person but the first one who jumps you claims you. The vehicle was not brought up or ready... what was described as clean, no damage or rust was far from that! It was so badly scratched all over, more than a dozen large dents (two of which had significant rust) the tires were so badly worn and cracked and when we attempted to start it, it wouldn’t start. The inside was filthy and stickers on the dash that had been attempted to be taken of but majority of it remained. I was so appalled that we just left. I wouldn’t recommend my worst enemy to buy a car from here!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    May 18, 2019

    We were set to purchase a used Jeep. Lead to believe it had been inspected as they had no problem with us getting it inspected. Good thing we did! Total... lemon! Oil leaks, warped rotors, seized up caliper, dry rot in tires. So glad we didn’t buy but what a waste of time! Horrible experience!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
  • July 27, 2018

    Very happy with our transaction. Adam did a great job and was very accommodating. We live 2 hr away, but they made it easy. I would buy from this dealer... again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    March 12, 2019

    Drove seven hours round-trip to buy an Audi A3 that was on the lot. I asked Mike to take numerous pictures of it because I was driving far he said it’s... a very clean car nothing wrong with it. I started reading reviews and saw a review about rust on cars I called Mike again and said your SURE there isn’t any rust on the car! Again he said no beautiful car in great shape. I drove up there and there was rust in numerous places on the car the doors fender and rocker panels. Took car to car wash spent MY own money to wash it realize the rust was very bad. Said he would call me and make it right called me back said he would fix rust for the same price and I said no I spent seven hours of my day plus gas plus paid to wash his car on his lot.... very disappointed. Also stated one owner well car registration was in glovebox called the last owner and he said his wife bought it used from another person who bought it used. Mike said this isn’t and how they do business but in reality it is. Very disappointed! buyer beware!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 1.0 out of 5
    January 12, 2019

    I drove 2 hours to look at a truck... only to see holes from rust the size of a baseball covered up in the pictures.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    October 9, 2018

    I bought a 2004 BMW and it ran great for a month after that it started having problems and they won't fix it. Is not running and it's only been a year... now. They are crooks. Stay away!! The cars they have look good but later you find that they're garbage. They buy them from auctions and try to get top value for them. Their mechanic didn't know how to fix a BMW. Why is he there? I have had this car fix a year and it's not running. It had a huge coolant leak after they said they fixed. Same problem is back. They are crooks. They should be put out of business. It should be illegal for them to operate they are selling unsafe vehicles. Stay away!! DO NOT BUY FROM THEM.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 1.0 out of 5
    August 25, 2018

    Emailed 2 days in advance. Got there and windshield was covered in bird poop. Wipers were terrible so I could hardly see on my test drive. Tire pressure... light was on for a low tire and they didn't even offer to pump it up. Really liked the car, but was afraid of what else might be wrong with it.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 3.0 out of 5
    June 1, 2018

    Bought a 2001 Dodge Ram Pickup with 140k miles... put less than 2k miles on it in less than a year due to my work being very close to my home... Now the... Front Axle Bracket has Rusted through and snapped... looking at a 1500 to 2k repair bill.... Since i paid 3k cash for the truck i will not be investing this much into it for repair.... so for 3 grand i got a truck for less than a year and im afraid it would have been much shorter time if i had a longer work commute... i will NOT be returning... BE SURE TO CHECK YOUR VEHICLE THOROUGHLY!! INCLUDING THE UNDER BODY....i feel i was shafted with this truck... :(

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 1, 2018

    I had a great experience at MSI. I purchased a car from Adam, he was very honest and professional. He allowed me to test drive the vehicle and take it... to have an inspection done by my own mechanic, with no questions asked. We agreed on a fair price and I couldnt be happier with my new vehicle!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 24, 2018

    We purchased a car from MSI and we are very happy with the experience. They were honest with the condition of the car and welcomed us to have it inspected... at a third party. the price was fair and I would recommend them to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
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