Reviews

4.9 out of 5 4.9
136 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 7, 2018

    David Boyle is the best service consultant! Always goes above and beyond, works around my schedule, and always has a smile on his face! Answers any and... every question! Wouldn’t go to anybody else!

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  • 5.0 out of 5
    May 26, 2018

    Angel Vergara was so much help ...he took care of me very well and knew a lot of information on the hondas i was interested in. Thank you Angel

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  • 5.0 out of 5
    May 11, 2018

    I just want to give thanks to Ricardo Gomez for helping me out in buying my Honda crv, im really happy in it thank you.

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  • 5.0 out of 5
    May 9, 2018

    My Honda service guy, David Boyle, has been so nice. He made sure my repair was taken care of, had my license plates attached, and gave me a free car wash!... Everyone has been friendly and helpful.

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    Dealer Response

    We're glad you enjoyed your visit Jean. We'll see you soon.

  • 5.0 out of 5
    May 5, 2018

    Professional, quality, true service is what I receieved from Mr David Boyle at Honda in Lancaster Service center I was definitely impressed with the care... and attention deliveredat a time my vehicle was in need of good repair. Great job!

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    Came in for service or repair
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    Dealer Response

    Thanks for the 5 star review, we truly appreciate it!

  • 5.0 out of 5
    May 3, 2018

    David is my service rep he's very professional knowledgeable and courteous I would love to recommend a friend to the Honda family I'm very pleased over... 10 years

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    Came in for service or repair
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    Dealer Response

    Thanks for being such a loyal customer Kaleshia.

  • 5.0 out of 5
    May 2, 2018

    I was assisted by David Boyle. He is so great person that every time I'm satisfied by his knowledge and service. I recommend him for everybody.

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    Dealer Response

    Thanks for the recommendation.

  • 5.0 out of 5
    April 30, 2018

    WE CAME IN TO HAVE ARE 2016 hONDA ACCORD SERVICED ! WE WND UP TRADINGIT IN FOR A NEW Honda crv . are salemam Zachary was great we tried all kinds of cars... he was very helpfull and professional and not pushy we really like him and and the others on his team.

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    Dealer Response

    Robert and Sharon, Thank you for being such a loyal customer. See you soon!

  • 5.0 out of 5
    April 28, 2018

    Monica Cano did an excellent job helping me determine what types of services my Civic needed. She was very knowledgeable and courteous. She kept me informed... of the status of my car while it was being serviced. Highly recommend seeing Monica Cano

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    Dealer Response

    Thanks for the recommendation Eric.

  • 5.0 out of 5
    April 28, 2018

    Stacia Delaney was my service advisor for a recent warranty repair. Our 2018 Odyssey Elite driver's side door rear latch seized up and the door would not... close completely. This issue is known by Honda and is described in Honda ASW17112A. Stacia and her team reviewed the car, the ASW, called Honda Tech Line, confirmed the issue, then ordered the needed replacement rear latch, and fixed the car quickly and professionally. They even gave us a loaner Odyssey minivan for the week while ours was in the shop. This was unexpected and very appreciated by my family, who was happy to have the space (Was expecting a Civic or other small rental). Overall, I think Honda Lancaster and Stacia did well for us. I hope I can continue to work with them if any other issues arise and for routine service in the future. Also, a shout out to Leo Gak our internet sales rep. He was courteous, professional, and never pushy or pressuring. Working with him was the best car buying experience I have had to date. Thanks.

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    Dealer Response

    Thank you! We're glad you had a pleasant experience. See you soon!

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