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Worst Service dealership I have ever been to.
This has got to be the worst dealership I have ever seen. The morons don't know how to do a tire alignment correctly. Put my family in danger. Got them to do a tire alignment on a brand new Ram 1500 because it needed a repair back in April of this year 6 months later my tires are bald with metal hanging out the tires with only 13000 miles on the truck. Went back to the dealership and asked to see proof of the alignment, they would not provide any and said alignments don't last forever. I told them I know alignments don't last forever, was not getting anywhere with them. Took it to a reputable tire and alignment shop and they told me that the alignment was so bad that they told me this wasn't from hitting a pot hole or even running over something. My drivers side tire was at -0.40 and My passenger side tire was -0.50 way beyond what is normal out of alignment. Both my front tires were bald four inches across on the inside were my wife and I could not see it , that is why we didn't call them out sooner. The only reason it was discovered was because a member at our church saw it because our tires were turned out instead of straight. This place has really went down hill. If you are reading this look else where to get your vehicle worked on. If I could give a zero on this review I would.
I wish they wanted to sell me a truck
I started 2+ weeks ago by going through what I wanted to buy with a salesman. 2+ weeks later, no "meaningful" response. Meaning after a week with no return call I finally got a "I've been sick but now I'll get on it" call. Another 8 days, no call. So I called the sales. Not in but would be given a message to call me. Guess what. No Call. Sorry, I bought my last Longhorn from Taylor but apparently I just got lucky that time.
We love our Chevrolet Silverado and Chevy Tahoe
Service department is truly the best . Everybody in service and sales are professional knowledgeable and courteous .
Amazing buying experience!
My husband and I had been to four other dealerships in one day looking for the right SUV. The salesman at the places we stopped at were really pushy and only wanted to sell us what we didn't want. We decided to stop at Taylor Automotive on our way home to McKenzie. We met Kevin Kelley and for the first twenty minutes we never even spoke about an SUV. He was a genuine nice guy who asked us about our family and how he could help us. I wanted a Honda Pilot and he happened to have one with real low mileage. The price was a little out of our budget but the monthly payment was where we kind of expected it. We needed to think on it over night and Kevin said that was fine and understood. We talked to the sales manager Chris who was as nice and understanding as Kevin. We drove home and talked about it and we were debating on going back in the morning. Kevin called me and asked if I really wanted the vehicle and I told him yes. He said he was having it cleaned up and Chris was going to redo the price on my trade in. Kevin and Chris were not your typical salesman but they did persuade us to buy it. They did not pressure us and were not pushy at all. They both took the time to explain to us different things and they valued our time. I would recommend Kevin to anyone buying a car!
Recall item repair
Very easy to get an appointment once they called that the recalled part was available with replacement time less than estimated time!
Always courteous and professional service . More than satisfied with the trade deals we made.
We love doing business with Taylor Automotive. The staff is very courteous. They work our vehicle in in a timely manner. The waiting area is very clean. The employees,are very polite.
Always great to do business with Taylor Automotive..they are quick,provide you with a wonderful environment to wait, always have a smile on their face and just care about you in general...thanks for making me a happy customer:)
Always prompt and courteous service. They go out of there way to meet your needs.
taylor has been very nice and professional.however Chrysler keeps staling.our van has now been in the shop for over six weeks.