[{"id":494101,"personPtyId":39472966,"firstName":"Freddie","lastName":"Trotter","titleText":"Finance Manager","shortBioText":"I am a local product and have been in the Automobile Industry for 9 years. Prior, I was in the Hospitality Industry for 25 years providing a level of Customer Service which I have brought to the Auto Industry. I am about the Customer and being their advocate. My job is not to SELL you a vehicle but to HELP you find a SOLUTION to your Automotive needs. I aim to get you the perfect vehicle to fit your needs and lifestyle. I love the outdoors and enjoy spending time with my family. I love working for Korum Automotive Group because they have been a part of the Community for over 60 years and are committed to providing their time, talent, or treasure to the betterment of the Community.","emailTxt":"FTROTTER@KORUM.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/66a4409dbfa8.jpg","drDealerId":24639,"dealerEmpStartDtUtc":"1270080000","industryStartDtUtc":"1270080000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":494099,"firstName":"Mike","lastName":"Cook","titleText":"Sales Consultant","emailTxt":"MCOOK@KORUM.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/88556520ccfb.jpg","drDealerId":24639,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":494098,"firstName":"Tom","lastName":"Horne","titleText":"Sales Consultant","emailTxt":"THORNE@KORUM.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/78f0b0e7cbba.jpg","drDealerId":24639,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":494097,"personPtyId":39121261,"firstName":"Mike","lastName":"Zolman","titleText":"Sales Consultant","shortBioText":"I have been with the Korum Automotive Group for 3 years and am certified with both Ford and Lincoln. If you are looking for a knowledgeable and no pressure type of Sales Consultant, I'am your guy. I will always give you 110%. If you are the type that gets nervous with the car purchasing experience, that is A-Okay, I will break down the math for you so you don't leave feeling mentally defeated\u001ano one likes crunching numbers. I'm here to answer all of your questions and want to make sure you leave understanding everything.","emailTxt":"MZOLMAN@KORUM.COM","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/7fcadf225952.jpg","drDealerId":24639,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"1462060800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":494110,"personPtyId":39886372,"firstName":"Mark","lastName":"Archer","titleText":"Sales Manager","shortBioText":"Meet Mark. Mark is a southern gentleman and comes to us all the way from Georgia! In case you are wondering, yes, Mark's favorite team is the Seahawks, not the Atlanta Falcons (he is one of us). Mark has been in the automotive industry for 30 years and it's obvious he loves it. \"Being able to directly impact someone's day and make a difference is so rewarding in itself and is the best part of my day. I love having the opportunity to connect with so many different types of people and learning something new every day, it's what makes my job forever interesting\", Says Mark. When he is not working, you will find him spending time with his wife, traveling, and spending time with his grandkids.","emailTxt":"MARCHER@KORUM.COM","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/61e977776561.jpg","drDealerId":24639,"dealerEmpStartDtUtc":"1409529600","industryStartDtUtc":"628473600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":571684,"firstName":"Michele","lastName":"Zacco","titleText":"Sales Consultant","emailTxt":"MZacco@Korum.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24639,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":494111,"personPtyId":39940677,"firstName":"Jeff","lastName":"Beaty","titleText":"General Manager","emailTxt":"JBEATY@KORUM.COM","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/fca9fd95ad73.jpg","drDealerId":24639,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":592841,"firstName":"Brian","lastName":"Camp","titleText":"Sales Manager","shortBioText":"Brian Camp is a new member of the Korum Automotive team. That doesn't mean he's green! Brian had been in the automotive industry for twenty plus years and has a lot to bring to the table. He is very knowledgeable about all things Ford. He has been selling them since 1999 and took on Lincoln as an additional trade in 2009. Not only has he sold Ford, but he is also an avid Ford fan. Brian loves towing with his Ford, and when he's feeling sporty, he takes out his Shelby GT500! Brian's favorite part about working in the industry is that he gets to help people find the perfect vehicle to fit their needs and budget. When Brian isn't working, you can find him with his wife and two daughters, or maybe even drag racing! Brian is a pretty cool guy, and we think that you should come and meet him! Stop by Korum Ford and get to know Brian.","emailTxt":"bcamp@korum.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/ee063de201f0.jpg","drDealerId":24639,"dealerEmpStartDtUtc":"1548979200","industryStartDtUtc":"938736000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":585754,"firstName":"Mike","lastName":"Guetle","titleText":"Sales Manager","shortBioText":"Say hello to Mike Guetle. Mike is a sales manager at Korum Ford and has been with Korum for fifteen years! Mike racks up a combined total of eighteen years in the industry. So, why has Mike been in the industry for so long? Mike loves working with the customer. Everything from getting to know the customer to helping them get in to, and take home their dream car. He is a stand-up guy who is going to make sure that you are taken care of and comfortable through the entire process. When Mike isn\u001at working, he is most likely spending time with his kids. Mike is a pretty great guy, so make sure to stop and say hi if you ever find yourself at Korum Ford!","emailTxt":"mguetle@korum.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24639,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":494105,"firstName":"Robert","lastName":"Eagleson","titleText":"Sales Consultant","emailTxt":"REAGLESON@KORUM.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24639,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":601763,"firstName":"Dillon","lastName":"Murry","titleText":"Sales Consultant","emailTxt":"dillonjmurry@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24639,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":606896,"firstName":"Elwood","lastName":"Johnson","titleText":"Sales Consultant","emailTxt":"ejohnson@korum.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24639,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604113,"firstName":"Frank","lastName":"Potis","titleText":"Finance Manager","emailTxt":"fpotis@korum.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24639,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":606898,"firstName":"Jack","lastName":"Sparrow","titleText":"Sales Consultant","emailTxt":"jsparrow@korum.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24639,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":588200,"firstName":"Kyle","lastName":"Allen","titleText":"Sales Consultant","shortBioText":"Meet Kyle Allen! Kyle is the newest member to our sales team at Korum Ford, starting on two weeks! Before moving into the automotive industry, Kyle worked construction. The switch has been nice for him. \u001aI worked construction and warehouse for 10 years\u001a Kyle said, \u001aI\u001ave always been a sociable person and this career allows me to connect with people on a daily basis\u001a. Kyle is fitting right in at Korum. He loves the atmosphere and culture. When Kyle isn\u001at working you can find him hanging out with his kids or working on cars. That\u001as right, Kyle has been building and fixing up his own cars for years. It\u001as a passion of his that he plans on using with helping inform the customer on all of the specs of the vehicles they are interested in. Kyle is a pretty cool guy, so come on down the Korum Ford and give him a warm welcome!","emailTxt":"kallen@korum.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/8cb7148409fd.jpg","drDealerId":24639,"dealerEmpStartDtUtc":"1554076800","industryStartDtUtc":"1546300800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604111,"firstName":"Reed","lastName":"Kramer","titleText":"Sales Consultant","shortBioText":"","emailTxt":"rkramer@korum.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/9f54acf4c67d.jpg","drDealerId":24639,"dealerEmpStartDtUtc":"1561950000","industryStartDtUtc":"1514775600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604112,"firstName":"Ron","lastName":"George","titleText":"Finance Manager","emailTxt":"rgeorge@korum.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24639,"certifiedEmployee":false,"deptDscrp":"Finance"}]

Korum Ford-Lincoln

4.8 out of 5 4.8
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Korum Ford-Lincoln Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2018

We've served the Puget Sound in sales and service of vehicles since 1956. We're among an elite group of Ford and Lincoln

...

dealerships to be recognized with the President's Award from Ford Motor Company, which honors dealerships that have excelled in automotive retailing and in providing exceptional customer satisfaction. Three of our technicians were recognized among 200 nationwide as the Ford PTS Performance Challenge Winners which is a Ford Motor Company recognition contest grading job accomplishments, performance and technical training. Browse our large inventory and experience our award-winning customer experience when you visit us!

"Home of the Lifetime Warranty."

Reviews

4.8 out of 5 4.8
515 lifetime reviews. Includes reviews of Korum Ford-Lincoln from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • January 29, 2018

    I went to Korum after setting up an appointment. When I got there the sales manager had been pulled into a meeting. Not a good impression. However... they grabbed an unsuspecting salesman to help me. Caleb Kimball. I didn't like the way this whole thing started so I think I was a little gruff with Caleb. However he quickly won me over and really is the reason I left with my 2018 EDGE. Thank you Caleb for your time, patience, and setting everything up for me. I love my EDGE and will come back looking for your help in June for my grandson's graduation present. YOU ARE THE BEST!¿

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the five-star review, Laureen! We truly appreciate you taking the time to let us know how your experience with us went and are happy to ...see you had a great time with Caleb. Thank you again for stopping by and have an awesome day!

  • 5.0 out of 5
    August 20, 2019

    Came in to buy a Ford F-350 Platinum and saw Woody Johnson! He was a fantastic sale person and I tried to review him but he is new so he's not listed yet.... He made the process very easy and never pressured me and I was comfortable me throughout the whole sale process. Glad I could do business with him at Korum. Top to bottom I was greeted by a great team as a whole. I would definitely recommend these guys to anyone in the market for a new vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 14, 2018

    After searching for almost a year for a new Navigator with specific features we found one online. Even though we live 3 hours away they worked with us.... We were able to take care of a lot of the process over the phone. They did an excellent job of having the car ready for us. They did an excellent job of going over the car features.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We truly appreciate you taking the time to leave us a review! We strive to deliver quality service and are glad to see you had an excellent experience... with our team here. We hope to be able to serve you again in the future. Take care and have a wonderful week!


    Worked with:
    Mike Cook

    Sales Consultant

    (5.0) 8 reviews

  • 5.0 out of 5
    August 15, 2019

    We just wanted to let you know what a great experience we had at the dealership and we love our Lincoln! Paul Helling got us in touch with Mike Cook.... Mike spent all the time we needed in showing, driving and going over all aspects of the MZK we were interested in test driving. In fact, Jerry the owner, happen to have the car out for a dinner reservation! So he graciously interrupted his dinner to meet us and exchange another car, so we could test drive the car we were interested in! sorry about that Jerry, but glad you did, as we loved the car and bought it! Freddie and Mike were just fantastic and their customer service was the best. I have since talk with the service department Jennifer to get my car simonized and she had great customer service skills also. You all just rock and thanks so much and see you soon! The Stewarts

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Freddie Trotter

    Finance Manager

    (5.0) 38 reviews

    Mike Cook

    Sales Consultant

    (5.0) 8 reviews

  • 5.0 out of 5
    August 9, 2019

    Mike was the best salesman we have ever dealt with. He is was so kind and not pushy at all!! We will go see his again when we buy another car.

    5.0 out of 5
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    Friendliness
    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a five-star review. We are glad to hear that you had a good time with Mike, and that he was able to help you... get into the right car for you! We look forward to working with you again in the future!


    Worked with:
    Mike Zolman

    Sales Consultant

    (4.8) 36 reviews

  • 5.0 out of 5
    August 1, 2019

    Michele, Brian and Freddie were very professional. We never felt pressured. The whole process was very easy. We really did not have to negotiate much... as the trade in offer was fair and the price of the purchased vehicle was good. We would definitely recommend Korum when looking for a new vehicle.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a review. We are glad to hear that you had a positive experience and that you enjoyed your time with Michele.... We strive to create a pressure free environment, and make the car buying experience as easy as possible. We are glad to hear that you experienced this. We hope to see you again soon! Have a great day.


    Worked with:
    Freddie Trotter

    Finance Manager

    (5.0) 38 reviews

    Michele Zacco

    Sales Consultant

    NOT RATED

    Brian Camp

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    July 31, 2019

    Excellent customer service, willing to accommodate and they take time to help you and find the car To fit into your budget..very nice people.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a review. We are glad to hear that you had a positive experience during your visit! Our goal is to provide t...he best buying experience from start to finish. We hope that we get the chance to see you again soon! Have a great day.


    Worked with:
    Freddie Trotter

    Finance Manager

    (5.0) 38 reviews

    Tom Horne

    Sales Consultant

    (5.0) 6 reviews

    Jeff Beaty

    General Manager

    NOT RATED

  • 1.0 out of 5
    July 29, 2019

    I scheduled an appointment to take care of a recall notice. A few hours after I dropped of the 2013 truck I received a phone call from the service department... " Your front brake pads are installed incorrectly, two inside pads are on the drivers side and two outside pads on the passenger side. Rotors have hot spots, need to be resurfaced. possible replaced and pads need to be replaced due to uneven wear". I was quoted around $250.00 to repair the brakes. I declined to have the repairs done and returned the truck to the company that originally installed the brakes last fall. Their work order decription is as follows: Check brakes-says dealer told him brake pads were installed wrong. All brake pads and rotors front and rear were found to be installed correctly. I did contact Korum service department and left a message, have not heared back from them.

    Not Applicable
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Premier1, I am sorry that you had a poor experience during your visit. We cannot look up any information about your visit without a name. If you... would please contact us at customercare@korum.com, we would love the opportunity to talk about your experience. Thank you, and have a nice day.

  • 5.0 out of 5
    July 29, 2019

    Chris and Jason were my Service Writer and Mechanic. I'd had problems since my truck was worked on by a previous local shop. They rectified my issues.... They both worked as a team to solve the issues. I will bring them my future issues. Truly some of the best skilled and knowledgeable people with your interest at heart. A quality not found from many shops anymore. Where money seems to be the only goal. No excuses were experienced, only real results.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us a review! We are glad to hear that you had a good experience with our service writer and mechanic, and t...hat they were able to solve your problems! We strive to be as honest and transparent as possible with our customers regarding the issues and repair costs. We will surely pass on your kind words to Chris and Jason. Thank you, and have a wonderful day.

  • 5.0 out of 5
    July 29, 2019

    Chris and Jason were my Service Writer and Mechanic. I'd had problems since my truck was worked on by a previous local shop. They rectified my issues.... They both worked as a team to solve the issues. I will bring them my future issues. Truly some of the best skilled and knowledgeable people with your interest at heart. A quality not found from many shops anymore. Where money seems to be the only goal. No excuses were experienced, only real results.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us a review! We are glad to hear that you had a good experience with our service writer and mechanic, and t...hat they were able to solve your problems! We strive to be as honest and transparent as possible with our customers regarding the issues and repair costs. We will surely pass on your kind words to Chris and Jason. Thank you, and have a wonderful day.

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