Was very pleased with the people there. New ownership took over and patience worked very well knowing that they are pulling a business in the right direction.... I would recommend them to anyone. Had a very good visit and I am very happy with the car I haven chosen.
We had been shopping for a like new Honda for several months that we could afford. We found it at Off lease in Daphne
I hate car shopping and was dreading it, but the experience my husband and I encountered at Off Lease Auto Outlet was a pleasant surprise. Our salesman,... Carl, was professional, easy to deal with, and took care of everything we agreed to. The owner, Mr. Booth, was courteous, knowledgeable, and exceeded our expectations and Tom was easy to deal with on the financing. The service "after the sale" has been great. By far our best car-buying experience from a dealer. Will definitely do business with them again.
Everyone was so nice during the buying process but when I paid off car early due to refinancing, I got the run around about refund of services that was... due back to me. Finally I spoke with the nice nasty owner who said Im in line with everyone else!!!! Wow I will definitely not refer there....
The place reminds of the movie "Used Cars". If you like scratched up, dented, bald tires, never been serviced, totally abused cars you've found them here.... I saw one out there on Sunday they left open. The oil was coal black, down 2 quarts, the interior was covered in dog hair, it smelled like a dirty gym sock, and the bumper cover was wired on. I mean really.They're cheaper on some of their cars and when you see them you'll know why. I wouldn't by a bicycle from this place.
We drove an hour and half to get there. Arranged our appointment to test drive a week in advance. I asked them to disclose any interior or exterior imperfections... before we got there. Instead they finally sent pictures which didn't include clear damage that we saw immediately upon arrival. When we got there they had to jump the car off to start it. The car was dirty and clearly barely vacuumed. The salesperson knew absolutely nothing about the vehicle or this type of class of vehicles in general. He was also very unconcerned about our questions. After a very short test drive, we left. It was, hands down, the worst car shopping experience I can imagine. They didn't care at all about us. We were ready to purchase before arrival. But from the moment we got on site, no one seemed to care that we were there. They knew we were driving from a distance so I at least expected them to be prepared.
The people are friendly.super nice all the way up till you get the car. I was promised my front windshield would get fixed buy their windshield guy. So... the guy told me I would have to replace the windshield so when I called them concerning it they acted as though they had no clue. Then I told them I have it in my paperwork. They say o well I had no idea that it would cost that much. We can't cover that. Now they wrote my paperwork up so bad I can register my car. And now I have to take yet another day off work to go to them then to the DMV. Never again from them. Please keep you money and move on.
The best experience I have ever had buying a car. Gave them the top price I was going to pay and walked out with the car that my daughter loves. Everyone... was very professional from Carl the salesman that I dealt with to Kelvin the other salesman that we met to the finance guy Michael. Everyone was great. Would recommend to anyone looking for a good used car.
James Jessee and the staff of Off Lease were great! They had upfront pricing and a hassle-free financing experience with Mike. I left with the Accord I... wanted at a lower payment BY FAR, than other local dealers quoted me for the exact same car. I recommend Off Lease Auto Outlet to anyone looking for a pre-owned, quality car.
Terrible place to buy a car! Everything I was told about car I bought was untrue! It was not disclosed that car had been totally repainted. Next day it... wouldn't start! They did fix problem but it took them 10 days! Refused a loaner car! Title app sent in wrong , not as requested.