Buy Right Auto Group

2.3 out of 5 2.3

Reviews

2.3 out of 5 2.3
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 29, 2019

    Have a mechanic look at the car before you buy! Sold me a bmw months ago, thought i was getting a deal, now im stuck paying $3500 for an engine.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    This is the first I am hearing anything about an issue with a BMW that was bought from this dealership. Normally if there is an issue with a vehicle ...the dealership is the first one to get a phone call from a customer. Since I never received a phone call I am going to assume this review was meant to be for another dealership. Also we include a 90 day warranty that covers engines, transmissions, and drive axles unless the customer doesn't want it and I have not hear anything from the warranty company regarding a BMW claim. As always I can be reached at 201-340-9222 if there is any issue with a vehicle we sell.

  • 1.0 out of 5
    May 22, 2019

    Not a very accomodating dealer. Not knowledge of vehicles sold at action. My vehicle was missing a lot of items listed on the website and had to take... it to a meccanic to fix problems the dealer said he took care of.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Venetta, Spreading lies is a very lowly thing to do, being prior military I would expect we would own our actions. It takes a special kind of person ...to want to damage someone's reputation with false statements...but I guess that's a trend in America now. Just so readers are aware of the situation, here's the story. Venetta bought a 2007 Mercedes GL-450 with 100k miles for $8,900 from the dealership almost a month ago, with a warranty. She said she thought the brakes needed to be replaced and the air conditioning wasn't working. No warranty covers wear and tear issues so I told her to bring the car into the dealership so we could take a look at it. I asked her several times when she was going to drop off the car. I even followed up to remind her to bring the car into the dealership, she never did. She always said she was was too busy and complained via text message several times a week about the brakes and a/c. Today she told me she was going to send it to a mechanic and send me the bill. I informed her that it doesn't work that way and any arrangement she made with a 3rd party would be her responsibility. Apparently she did not like that reply and decided spreading lies will get her what she wants...it will not. Good Luck Venetta, sorry you were too busy to have the car looked at the several dozen times I asked. Joe PS When buying a used car, dealerships are not obligated to make wear and tear repairs, many rarely do an oil change. We service our vehicles and try to make sure everything is working properly or we disclose any known issues before the sale. If we miss something we would fix it, which is something most dealers would not do. #BuyRight

  • 5.0 out of 5
    September 8, 2018

    After visiting 2 other dealerships with an outrageous amount of fees, I ended up purchasing a 2018 430i convertible from these guys for 4K under retail.... No bs, no pressure, no gimmicks. Friendly, professional staff. Oh and their showroom is super clean and organized. Highly recommend!

    5.0 out of 5
    Customer Service
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    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi Frank, Thanks for coming in, it was a pleasure helping you decided between the 3 different 430 convertibles we had in stock! I'm sure you and yo...ur wife will love the car! Remember, word of mouth is our greatest marketing...It keeps our costs low and our savings get rolled over to our customers. If anyone you know of is in the market for a new car, please be sure to tell them about our advantages (warranty, inspection, 72 hour exchange) on all of our vehicles. Thanks Again Joe