On The Road Auto Group

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    March 19, 2019

    First off don’t let the location fool you. Unlike most Bronx dealers On the Road Auto Sales was fair and up front with pricing . I know , I know it’s... the Bronx so there must be a catch!! No hidden fees, no high pressure sales person on your back. No crazy stimulation to fulfill before getting into the car. I went in to look at a car,and they let me look over the car in great detail. Manager ,Jacob and sales secretary Santi were extremely upfront and helpful. They answered my question! At the end I made an offer they made there’s and we met in the middle. Jacob got me in the car I wanted at a price I could afford with No hidden fees or tricky paperwork. Any concerns about the car I had ,the staff including Jacob did their best to address it before I left and called the next few days after the deal was done to follow with my concerns. While I was there I watched and observed how other customer were treated Whether on the phone or in person. I felt like On the road Auto Sale was respectful and really tired to put people in the car they wanted. I have bought and traded over 15 cars over the past 10 years at many dealers. New and used so I’m pretty good at knowing when I’m being played, on paper or in person. I wasn’t paid to say these things, I just felt like I had to put a review up to show how impressed I was with them.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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