Star Nissan

4.0 out of 5 4.0
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 4:00 PM

Star Nissan Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 1998

Thank you for taking a minute to learn more about Star Nissan, your certified Nissan dealer serving Chicago, Niles, Skok

...

ie, Evanston, Des Plaines, Lincolnwood, and a proud member of the Berman Auto Group. We've been in business for over 30 years, and in that time we've developed a business model that puts excellence, transparency and respect at the forefront of our relationships with the community. At our dealership, you'll find an outstanding selection of new and pre-owned vehicles, including over 500 vehicles in stock at all times and the entire lineup of new Nissan vehicles.

"Backed By Berman"

Service

Oil, Filter Change

$29.95 and up*

Car Wash

Complimentary

Wheel Alignment (4WD)

$59.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
120 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    September 19, 2019

    I went through Costco Auto Program and I did not see the dealers invoice or Costco price list they were supposed to show me and as a result I believe I... was overcharged. Getting a brand new vehicle with mismatched tires? Someone put on two that were more used and a different brand than the other two. Nissan Headquarters said their new cars come with matching new tires.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 27, 2019

    Eugene is awesome! Friendly, thorough with explanations, and went above and beyond to mAke this process as easy as possible! Highly recommend this dealership... and specifically him!

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nagwa, thank you kindly for your feedback and review. Welcome to the Berman family!

  • August 28, 2019

    the dealership was tremendous regarding to customer service, price range, and salespeople. gene was the salesman who helped to get the best deal for... certified car. I would recommend everyone to buy cars from this place.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ronak, thank you kindly for your feedback and review. Welcome to the Berman family!

  • 1.0 out of 5
    August 13, 2019

    The worst experience ever. They said my car depreciated 10k in 4 months... really? What a shame to put yours down but would not budget on their own at... all.

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback. While we strive to make each customer happy with their car shopping experience, sometimes we do fall short. Please accept... our apology and give us another chance.

  • 5.0 out of 5
    August 2, 2019

    Jennifer and the Team at Star Nissan made the purchase of my car very easy. Took the test drive and negotiated a great price quickly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    EG, thank you kindly for your feedback and review. Welcome to the Berman family!

  • 1.0 out of 5
    July 12, 2019

    Drove several hours to look at a car, got there, and they had tacked on a $795 "Accessory Charge" that apparently was for their comprehensive inspection...... no, that's not what that is. That is inflating the price above what was advertised. When confronted they refused to take it off. That is a classic bait and switch. The price on the window/website is what it is, with of course the tax/tag/title fees. On their website it even says " *All prices plus license, title, tax and $175.94 doc fee." Understood, that is normal. Nothing about tacking on almost another $800 for a fee that is part of every dealers presale prep. That is why you pay dealer price vs. private owner price. They do all the work getting it ready for sale... which they didn't even do that good of a job with. Interior detail was ok, but exterior wasn't even polished, they ran it through an automatic car wash it looked like. They may have waxed it, but didn't polish it at all. Paperwork took over 2 hours to complete. I have bought houses in less time. Finance department was nice enough once I got there, they may just be understaffed. I did buy the car, but it was NOT a pleasant experience. I would not have driven there for the price it sold for.

    3.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback, J. B.. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his v...ery best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email bberger@berman.com.

  • 5.0 out of 5
    April 4, 2019

    The Nissan dealer Jose Cadena didn’t haggle on prices to much, he worked with me in the best of his ability. Eli Reznik the manager, gave me a great deal!... I’m very happy with Eli and Jose for great costumer services and priority to work with the costumer and have them satisfied. I bought true Costco.com and I got an awesome discount. I’m very pleased with both services.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Maria, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

  • 1.0 out of 5
    March 26, 2019

    ALEX took a deposit for a car that was then sold before I could arrive to test drive/buy. Horrible dealership and would Never recommend to anyone to deal... with-ever.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback, Mary. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his ve...ry best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email bberger@berman.com.

  • 5.0 out of 5
    February 12, 2019

    If we want a great deal and great customer service go see star Nissan. They will take care of you. I will recommend them to anyone. Keep up the great work... guys.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ivan, thank you kindly for your feedback and review. Welcome to the Berman family!

  • 5.0 out of 5
    December 28, 2018

    I bought a used car from Maria she def made the process painless and smooth. I will def buy my next vehicle from her next time.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nate, thank you kindly for your feedback and review. Welcome to the Berman family!

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