Benson Lincoln

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
154 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 13, 2018

    Excellent service as usual. Matt was very accommodating when I showed up without an appointment.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 3, 2018

    I have bought 9 or 10 cars from Benson Lincoln and the #1 reason is Walt Bronder. The #2 reason is the service department is second to none. Mark Slekar... takes excellent care of me.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 11, 2018

    I've always received great service, rather it be sales and/or the service department. This is very important to me and my family. This is the reason that... I have been a Benson Lincoln customer for many years.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Maryann, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever any...thing else we can do for you! Safe travels!

  • 5.0 out of 5
    October 30, 2018

    The service department worked hard to make sure I was satisfied with my experience.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2018

    Service team from in processing to service tech was outstanding. Very personalized attentive care.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anythin...g else we can do for you! Safe travels!

  • 5.0 out of 5
    September 26, 2018

    Usually use the regular service department for vehicle maintenance but chose to use the Quick Lane service for an oil change this time. Great service... provided and timely.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    June, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If there is anything else we can do to assist you,... please let us know! Take care!

  • 5.0 out of 5
    September 18, 2018

    Took my car in for a repair covered under the extended warranty. It was a pricey repair and was not given a hassle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe... travels!

  • 5.0 out of 5
    August 21, 2018

    Your staff is always accommodating and friendly. They take care of everything efficiently and expediently. It's a pleasure dealing with them..

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Celeste, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-q...uality service, and we're so happy to hear that your experience reflected this.

  • 5.0 out of 5
    August 12, 2018

    Easily obtained an appointment at my convenience. Offered to set me up with a loaner car. Everyone goes the extra mile to help the customer. Thank you... again, Mark S!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 10, 2018

    The service department and sales staff are always the best

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Susan, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. At Benson Lincoln, we value our customers and we ...look forward to seeing you on your next visit. Take care!

View More Reviews