Reviews
I MADE A NEGATIVE POST YESTERDAY REGARDING GORDON CHEVROLET IN GARDEN CITY, MI. I ADMIT IT WAS MADE IN ANGER AND FRUSTRATION. WE WERE BEING DENIED WARRANTY WORK ON OUR VEHICLE. IT WAS A MAJOR REPAIR. I RECEIVED A CALL FROM THE SERVICE MANAGER THAT EVENING AND HE WAS VERY POLITE AND HE LISTENED TO ME WITH UNDERSTANDING REGARDING OUR SITUATION. I THANKED HIM FOR THE RETURN CALL. I REALIZE NOW THAT MY FRUSTRATION SHOULD HAVE BEEN DIRECTED AT THE GENTLEMAN AT THE SERVICE GARAGE THAT MADE EVERYTHING DIFFICULT FOR MY HUSBAND AND I GETTING THE WARRANTY HONORED. NEEDLESS TO SAY, I WILL NOT GO BACK TO THAT SERVICE GARAGE. I RECIEVED ANOTHER CALL FROM THAT SAME MANAGER LATER IN THE DAY AND HE TOLD ME THAT THEY WOULD HONOR MY WARRANTY AND REPAIR THE CAR. HOW MANY CAR DEALERSHIPS HAVE EVER DONE THAT? MY FAITH IN GORDON CHEVROLET HAS BEEN RESTORED. I CANNOT SAY THANK YOU ENOUGH. NEVER GIVE UP HOPE. WHAT SEEMED TO BE A HOPELESS SITUATION TURNED INTO A VERY POSITIVE INTERACTION. THANK YOU GORDON CHEVROLET.
I MADE A NEGATIVE POST YESTERDAY REGARDING GORDON CHEVROLET IN GARDEN CITY, MI. I ADMIT IT WAS MADE IN ANGER AND FRUSTRATION. WE WERE BEING DENIED WARRANTY WORK ON OUR VEHICLE. IT WAS A MAJOR REPAIR. I RECEIVED A CALL FROM THE SERVICE MANAGER THAT EVENING AND HE WAS VERY POLITE AND HE LISTENED TO ME WITH UNDERSTANDING REGARDING OUR SITUATION. I THANKED HIM FOR THE RETURN CALL. I REALIZE NOW THAT MY FRUSTRATION SHOULD HAVE BEEN DIRECTED AT THE GENTLEMAN AT THE SERVICE GARAGE THAT MADE EVERYTHING DIFFICULT FOR MY HUSBAND AND I GETTING THE WARRANTY HONORED. NEEDLESS TO SAY, I WILL NOT GO BACK TO THAT SERVICE GARAGE. I RECIEVED ANOTHER CALL FROM THAT SAME MANAGER LATER IN THE DAY AND HE TOLD ME THAT THEY WOULD HONOR MY WARRANTY AND REPAIR THE CAR. HOW MANY CAR DEALERSHIPS HAVE EVER DONE THAT? MY FAITH IN GORDON CHEVROLET HAS BEEN RESTORED. I CANNOT SAY THANK YOU ENOUGH. NEVER GIVE UP HOPE. WHAT SEEMED TO BE A HOPELESS SITUATION TURNED INTO A VERY POSITIVE INTERACTION. THANK YOU GORDON CHEVROLET.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lisa, thank you so much for speaking with us and for your patience and understanding. We completely understand your frustrations and we appreciate you giving us the opportunity to rectify the situation. Have a fantastic day and thank you for choosing Gordon Chevy!
I dropped my car off 5 days ago and picked it up today. Everyone was very professional, and my car looks great. I’m glad I took my car to Gordon Chevrolet.
I dropped my car off 5 days ago and picked it up today. Everyone was very professional, and my car looks great. I’m glad I took my car to Gordon Chevrolet.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for this review Steve! We appreciate your business and hope you have a wonderful day!
Josh was an amazing help to determine a fluid leak in my 2026 Equinox. He was prompt and was able to confirm it was a loose part from an oil change that was done elsewhere, and at no charge. He has gained my business as a customer for all of my service needs for the life of my vehicle. Thank you for your kindness and attention!
Josh was an amazing help to determine a fluid leak in my 2026 Equinox. He was prompt and was able to confirm it was a loose part from an oil change that was done elsewhere, and at no charge. He has gained my business as a customer for all of my service needs for the life of my vehicle. Thank you for your kindness and attention!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Andrew Ward is one of the best sales people I worked with and Gordon Chevy garden city is the best
Andrew Ward is one of the best sales people I worked with and Gordon Chevy garden city is the best
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kyle Hunt and Bill Kujansuu are five star and Gordon Chevrolet is fortunate to have them! I'll start out by saying doing your online research is always a good idea but it sure is refreshing when you come across ethical salesmen. They didn't deliver a sales pitch or attempt to tack on a plethora of extras. Kyle and Bill focused on building trust and relayed extensive product knowledge that helped me understand inside industry information. It was a "W" in your column and mine. I'm very happy with my vehicle purchase and I absolutely will recommend Kyle and Bill to my family and friends.
Kyle Hunt and Bill Kujansuu are five star and Gordon Chevrolet is fortunate to have them! I'll start out by saying doing your online research is always a good idea but it sure is refreshing when you come across ethical salesmen. They didn't deliver a sales pitch or attempt to tack on a plethora of extras. Kyle and Bill focused on building trust and relayed extensive product knowledge that helped me understand inside industry information. It was a "W" in your column and mine. I'm very happy with my vehicle purchase and I absolutely will recommend Kyle and Bill to my family and friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s already exciting getting a new vehicle, but it’s even better when you work with Heather and Vanessa. They’re both incredibly kind and will truly work in your favor. Thank you again, Heather and Vanessa!
It’s already exciting getting a new vehicle, but it’s even better when you work with Heather and Vanessa. They’re both incredibly kind and will truly work in your favor. Thank you again, Heather and Vanessa!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this review! We will share your kind words with Heather and Vanessa, and if there is anything else we can do for you please don't hesitate to give us a call or stop by. Congratulations on your new ride and have a wonderful day!
This was my first time with Chevrolet. Mona gave me so many options and so patient and got my the model that I wanted . The whole process was very smooth and efficient.
This was my first time with Chevrolet. Mona gave me so many options and so patient and got my the model that I wanted . The whole process was very smooth and efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Greg has been the family sales person for 33 yrs starting with my in laws and ourselves,my children , my brother in law ,his children and friends. In 33 yrs Greg has sold our family and friends over 70 cars. He is caring ,attentive, and will not waste your time if he can’t get you a great deal. He will send you a thank you treat after a sale or lease and calls or text on birthdays and anniversaries. There is no one better than Greg. You are not allowed to retire…SK
Greg has been the family sales person for 33 yrs starting with my in laws and ourselves,my children , my brother in law ,his children and friends. In 33 yrs Greg has sold our family and friends over 70 cars. He is caring ,attentive, and will not waste your time if he can’t get you a great deal. He will send you a thank you treat after a sale or lease and calls or text on birthdays and anniversaries. There is no one better than Greg. You are not allowed to retire…SK
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Shawn was awesome, I had a very pleasant buying experience. He wasn't pushy and was very helpful and thorough. Definitely will do business with him again.
Shawn was awesome, I had a very pleasant buying experience. He wasn't pushy and was very helpful and thorough. Definitely will do business with him again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Everything about this dealership was excellent. Amazing customer service, easy to communicate with, and got me the car I was looking for. I will definitely return for any future car needs,
Everything about this dealership was excellent. Amazing customer service, easy to communicate with, and got me the car I was looking for. I will definitely return for any future car needs,
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this review, Kristin! We appreciate your kind words and look forward to your next visit! Have a great day and thank you for choosing Gordon Chevy!