[{"id":231458,"personPtyId":38513592,"firstName":"Scott","lastName":"Gately","titleText":"Client Advisor","shortBioText":"I grew up in North Jersey and got my degree in business management in 2006 from Lock Haven University. Because of where and how I grew up, I find it easy to relate to our customers \u001a and their love for BMWs. My goal is to always make the process fun, and to ensure that it is not only a good buying experience but also an excellent ownership experience. Take the game out of it... allow what buying a BMW should be, fun and memorable! This position rewards me for hard work and still allows me to spend time with my family. And while before, it always seemed like I was seeing people on their worst day, here it\u001as the precise opposite: my clients come in because they actively want a BMW, and for them, that makes it a really good day.","emailTxt":"sgately@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":110,"imageUrl":"https://cdn-user.dealerrater.com/images/78857ea7531b.jpg","drDealerId":259,"dealerEmpStartDtUtc":"1254355200","industryStartDtUtc":"1254355200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":363656,"personPtyId":38526539,"firstName":"Ian","lastName":"Martin","titleText":"Client Advisor","shortBioText":"My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. \r\n\r\nPart of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life.\r\n\r\nI am passionate about the brand and my family of owners. Come join us.","emailTxt":"imartin@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":79,"imageUrl":"https://cdn-user.dealerrater.com/images/09e4a8e77145.jpg","drDealerId":259,"dealerEmpStartDtUtc":"1451606400","industryStartDtUtc":"1438387200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":231326,"personPtyId":38521391,"firstName":"Justice","lastName":"Mogano","titleText":"Client Advisor","shortBioText":"I've been into performance cars and the mechanics of automobiles since I was a kid. My first BMW experience was behind the wheel of the newly-released Z3 at a Susan G. Komen 'Drive for the Cure' event. Until then, I could never understand why people made such a fuss about BMWs, but when I drove that car, top down, through the winding Chester County roads, I quickly understood. As a part of my early training, I attended the BMW Academy in Greenville, SC, where I spent one week testing each model under the most extreme conditions. That experience showed me the unique driving characteristics of each car. I currently have an M3 Coupe with a six-speed transmission. It's like driving a race car: the handling and performance is unbelievable. It's also a very limited production model. I enjoy helping people, and I always try to make the process of car shopping as enjoyable as it can be.","emailTxt":"jmogano@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":77,"imageUrl":"https://cdn-user.dealerrater.com/images/b33922d5af91.jpg","drDealerId":259,"dealerEmpStartDtUtc":"1001894400","industryStartDtUtc":"1001894400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":231321,"personPtyId":39041292,"firstName":"Heath","lastName":"Cameron","titleText":"Client Advisor","shortBioText":"A friend once described my approach to life as \u001apassionate participation,\u001a and I think it\u001as true. Whether it\u001as my commitment to my family, my involvement in sports, or selling these amazing automobiles, I am wired to go all out for the things that matter most to me. One day a friend at a local car dealership put it together for me, basically saying \u001ayou like automobiles, you\u001all love selling them.\u001a I got a job there, and it turned out he was right. It was also there that I bought my first BMW, a 2000 328 coupe stick shift. I was impressed by the styling and sportiness, and of course, with its reputation. My approach with customers is comfortable. I never push, but instead listen carefully, using my instincts and experience to help them find the model best suited to their priorities. They seem to appreciate my enthusiasm and product knowledge.","emailTxt":"hcameron@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":90,"imageUrl":"https://cdn-user.dealerrater.com/images/d056e4de77db.jpg","drDealerId":259,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":543510,"personPtyId":49448421,"firstName":"Noel","lastName":"Montesano","titleText":"Client Advisor","emailTxt":"nmontesano@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/ae17fb9ced64.jpg","drDealerId":259,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"954547200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":190807,"firstName":"Wilmer","lastName":"Rodriguez","titleText":"Sales Manager","shortBioText":"I was born and raised in Puerto Rico, and moved here in 1985 looking for a better life. This is by far the best place I\u001ave ever worked. I love the people and I love my job. When I do have time off, my wife and I work on our house, cheer for our daughter at her soccer or basketball games, and on Sundays, spend time in church. It\u001as a wonderful life and we really feel blessed.","emailTxt":"wrodriguez@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/5d104cf17629.jpg","drDealerId":259,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":231460,"firstName":"Brian","lastName":"Menda","titleText":"BMW Genius","shortBioText":"I have a number of different responsibilities here at Otto\u001as, but surely one of the most satisfying is working with clients at the pivot point when they actually take delivery on their new or Certified Pre-Owned BMW. Whether it\u001as their first or one of many, there is always a palpable sense of anticipated pleasure that never fails to prompt smiles all around. While our Client Advisors are usually the ones turning over the keys and giving an orientation on the vehicle, it\u001as my role to step in during their absence. And 45 days later, when customers bring their cars in for their first service visit, I have another opportunity to answer any questions that may have arisen in the interim about any aspect of their BMW. I really enjoy those interactions.","emailTxt":"bmenda@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/ce1601f57bdd.jpg","drDealerId":259,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":231322,"personPtyId":38514719,"firstName":"Ian","lastName":"Welsh","titleText":"Client Advisor","shortBioText":"Like a number of others who work here at Otto\u001as, my interest in automobiles goes back to my childhood. I remember always being around my dad as he restored cars and motorcycles, and because he worked in sales for Porsche-Audi-Volkswagen for 37 years, we always had the latest models in our driveway. I guess I shouldn\u001at have been too surprised when I ultimately followed in his footsteps. While connecting customers with the BMW of their dreams is obviously the objective, my focus is doing what I can to help them feel relaxed and comfortable at each step along the way. For me it\u001as more about talking to them as new friends rather than simply prospects, which in turn makes everything more fun \u001a which it should be.","emailTxt":"iwelsh@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":41,"imageUrl":"https://cdn-user.dealerrater.com/images/11e5efda924d.jpg","drDealerId":259,"dealerEmpStartDtUtc":"1372636800","industryStartDtUtc":"973036800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":564710,"firstName":"Raheem","lastName":"Barnett","titleText":"BMW Genius","emailTxt":"RBarnett@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":259,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"1535760000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":190805,"firstName":"Kevin","lastName":"Mahoney","titleText":"Sales Manager","shortBioText":"I grew up in Villanova and had an early fascination with automobiles. I subscribed to all the car magazines, basically devouring every issue as soon as it arrived. What I value about being here at Otto\u001as is how it has led me to feel more entwined with this community. I go to the supermarket, I see our clients; I got to Costco, I see our clients, I go into West Chester for dinner, I see our clients. I really appreciate the sense of pride and connection that generates. I find it surprisingly fulfilling.","emailTxt":"kmahoney@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/827d5d0d7215.jpg","drDealerId":259,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":231324,"personPtyId":38513591,"firstName":"Jay","lastName":"Miller","titleText":"Client Advisor","shortBioText":"I am a Lancaster County boy. Married, to beautiful Colleen for 24 wonderful years, with 2 great teen children. Both straight-A students, active in Soccer and Track, I'm a very proud dad!\r\n\r\nMy BMW history goes in line with my history. My dad bought a 1967 1600 Alpina, because he couldn't afford a Porsche 911. From that point on, we became a BMW family, which translated in to only BMWs for over 50 years! Both I and my brother are in the BMW business. Me in sales since 1990, and my brother a Master BMW Technician since 1980.\r\n\r\nI own several models, including a 2017 330i xDrive Sport Wagon, a 2011 X5 35i, a 2008 M3 Convertible, a 2008 335i Coupe, and an ultra-rare 1985 M635 CSi Euro (M88). \r\n\r\nPlease reach out, and I will be glad to assist!","emailTxt":"jmiller@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/9370380ac7ce.jpg","drDealerId":259,"dealerEmpStartDtUtc":"1122854400","industryStartDtUtc":"649468800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":548171,"firstName":"Bill","lastName":"Cosenza","titleText":"Service Advisor","emailTxt":"bcosenza@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/e0135afda352.jpg","drDealerId":259,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":548167,"personPtyId":50920119,"firstName":"Kevin","lastName":"Pinkerton","titleText":"Service Advisor","emailTxt":"kpinkerton@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/c4d996fe69ab.jpg","drDealerId":259,"dealerEmpStartDtUtc":"1404172800","industryStartDtUtc":"728524800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":424548,"personPtyId":38527508,"firstName":"Cristina","lastName":"Acosta","titleText":"Business Development Coordinator","emailTxt":"cacosta@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/d036474de98b.jpg","drDealerId":259,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":231466,"firstName":"Dallas","lastName":"Reynolds","titleText":"Business Development Coordinator","emailTxt":"dreynolds@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/7d8cf760645f.jpg","drDealerId":259,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":548175,"personPtyId":50691763,"firstName":"Rob","lastName":"Johann","titleText":"Service Advisor","emailTxt":"rjohann@ottosbmw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/db7de7c7b3a7.jpg","drDealerId":259,"dealerEmpStartDtUtc":"1104537600","industryStartDtUtc":"788918400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":548174,"firstName":"Frank","lastName":"Adinolfi","titleText":"Service Advisor","emailTxt":"fadinolfi@ottosbmw.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/e7f9d75ced96.jpg","drDealerId":259,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":363655,"personPtyId":39046912,"firstName":"Dan","lastName":"Stangl","titleText":"Client Advisor","shortBioText":"","emailTxt":"dstangl@ottosbmw.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/5d9b86f8004f.jpg","drDealerId":259,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"1096588800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":231327,"personPtyId":39041366,"firstName":"Ralph","lastName":"Nofsinger","titleText":"Client Advisor","shortBioText":"As is famously true for many born in the Philadelphia area, I grew up here and never left. In my mid-twenties, decided to follow my passion for automobiles and applied for a sales position at a dealership in Exton. It was there that I found out how much I enjoy helping people through the process of buying a car. I discovered I have a gift for listening carefully and using that information to offer whatever level of guidance and advice my customers are seeking. I\u001ave been successful with that balanced approach, and because clients seem to appreciate it, I\u001am still doing that today.","emailTxt":"rnofsinger@ottosbmw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/b26def11da67.jpg","drDealerId":259,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":548170,"firstName":"Kevin","lastName":"Sherwood","titleText":"Service Advisor","emailTxt":"ksherwood@ottosbmw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/0b4263950bc2.jpg","drDealerId":259,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":530119,"personPtyId":47339635,"firstName":"Melissa","lastName":"Gibson","titleText":"Service Advisor","emailTxt":"mgibson@ottosbmw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/0a16b12f9bdd.jpg","drDealerId":259,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":548179,"firstName":"Joe","lastName":"Izzi","titleText":"Service Advisor","emailTxt":"jizzi@ottosbmw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/8d4669cd9041.jpg","drDealerId":259,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":599440,"firstName":"Joseph","lastName":"Fritz","titleText":"Service Manager","emailTxt":"jfritz@ottosbmw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":259,"dealerEmpStartDtUtc":"1075593600","industryStartDtUtc":"949363200","certifiedEmployee":false,"deptDscrp":"Service"}]

Otto's BMW

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 8:00 PM

Otto's BMW Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2004

Welcome to Otto's BMW. We're delighted you stopped by our website, and hope you'll take a few minutes to acquaint yourself with our dealership family and the extraordinary automobiles we sell and service.

...



Our Center has always been a family owned and operated business, and since the day we opened in 1968, we have dedicated ourselves to outperforming customer expectations. We're very grateful for the loyalty of our clients and the longevity of those relationships. We are keenly aware of the competitive marketplace, and fully endorse the premise that satisfying current customers is the best way to attract new ones.

"It's not just a BMW. It's an Otto's BMW."

Service

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
604 lifetime reviews. Includes reviews of Otto's BMW from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 18, 2019

    My salesman (Scott) was very courteous and straight forward through the whole process. He allowed us to test drive the 2 cars that interested us (SUV... & car). The purchasing was easy and quick. After driving my 340xi for a weekend i am very please to have decided on this vehicle (sorry Audi S4). The dealership is very clean (even while under construction). Everytime I walked in I was greeted and offered water/coffee. If you find your dream vehicle here, you shouldn't pospone your purchase. You will be in good hands.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank for your wonderful compliments for Scott in facilitating your recent purchase. Congratulations on your new 340xi and welcome to the Otto's BMW ...family!


    Worked with:
    Scott Gately

    Client Advisor

    (5.0) 110 reviews

  • 4.0 out of 5
    August 18, 2019

    I recently purchased a fully loaded X5 from Otto's. I am located out of state and about 3 hours away, so I conducted the purchase over the internet. It... was a good experience, just be patient. Most of us are used to the immediacy of purchasing in person. Remote purchases take a few days, so you just need to set a different expectation. Scott is very professional and does not employ the high pressure tactics we are so used to. He gave me a fair price which is what we should all expect. Once the transaction was completed the paperwork, etc. was incredibly fast and the easiest I have ever experienced. I would absolutely purchase another car from Scott and Otto's. I only wish they were closer. Thanks, Scott. I love my new X5.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Excellent! We're happy to hear Scott was able to effectively assist you in making your purchase online with confidence and made your 3 hours of travel... worthwhile. Thanks again for choosing Otto's


    Worked with:
    Scott Gately

    Client Advisor

    (5.0) 110 reviews

  • April 17, 2017

    Heath was incredible! Ottos really recruits the creme da le creme of client advisors. I had a wonderful experience that will keep me coming back to Ottos... for buying all of my BMWs in the future! Thank you for such an incredible buying experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2019

    Shopping for new cars is not something I enjoy. However, Scott Gately made the experience painless. This was by far the best car buying experience I... have had. Otto's will definitely be our go to dealer when we replace our other vehicle. And would definitely work with Scott again. Will wholeheartedly recommend Otto's and Scott specifically, to anyone I know shopping for a new car.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Gately

    Client Advisor

    (5.0) 110 reviews

  • 5.0 out of 5
    August 12, 2019

    I worked with Justice Mogano, who is very professional, knowledgeable and friendly. Ottos is great and everything exceeded my expectations. Purchased... my first BMW and I'm sure I will go back for my next one when the time comes. I definitely recommend this dealership and Justice.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Excellent! Thank you for your wonderful compliments for the sales experience delivered by Justice! Welcome to the Otto's BMW family!


    Worked with:
    Justice Mogano

    Client Advisor

    (5.0) 77 reviews

  • 5.0 out of 5
    August 9, 2019

    Scott Gately is the epitome of professionalism and fair dealing. His commitment to the highest level of service was unmistakable from our first conversation... over the phone, through the purchase of our car. Scott is incredibly knowledgeable and candid in addition to being respectful of my time. Scott will handle all my car buying needs moving forward.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful endorsement of the service delivered by Scott and thank you for choosing Otto's!


    Worked with:
    Scott Gately

    Client Advisor

    (5.0) 110 reviews

  • 5.0 out of 5
    August 2, 2019

    Everything about this dealership is excellent. Salesman Scott Gately was efficient at selling, and Brian Menda, the genius, was extremely helpful and patient... with showing us the features.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're delighted to hear Scott and Brian made your visit to Otto's the great experience we strive for everyday.


    Worked with:
    Scott Gately

    Client Advisor

    (5.0) 110 reviews

    Brian Menda

    BMW Genius

    (5.0) 49 reviews

  • 5.0 out of 5
    August 2, 2019

    My 1st BMW shopping experience was one that will keep me an Otto's customer for some time to come. Ian Martin was simply a great human being to deal with.... Lorenzo Adiletta whom I took my first test ride was knowledgeable and explained the car's features clearly and concise. At the end Noel Montesano ensured my pickup was as smooth and stress free as possible. Thank you for making this shopping experience one to remember.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Yes, it is a team effort here at Otto's. Thank you for your recognition of Ian M, Lorenzo and Noel. Enjoy the summer driving season!


    Worked with:
    Ian Martin

    Client Advisor

    (5.0) 79 reviews

    Noel Montesano

    Client Advisor

    (5.0) 12 reviews

    Wilmer Rodriguez

    Sales Manager

    (5.0) 47 reviews

  • 5.0 out of 5
    August 1, 2019

    Ian, our salesperson, was very knowledgable, very attuned to our needs and had a great personality. This was a great experience for us. We will definitely... recommend Ian and Otto's BMW to any of our friends and associates who are looking to buy a car. Ian walked us through every step to the process and made sure we felt comfortable leaving the dealership with our new car. WE LOVE OUR X3 Exceptional service.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your recognition of the purchase experience delivered by Ian M. Enjoy the summer in your X3!


    Worked with:
    Ian Martin

    Client Advisor

    (5.0) 79 reviews

  • 5.0 out of 5
    July 31, 2019

    Best experience ever! The BMW knowledge Justice has is enviable. I guess that's what happens when you've been selling them at the same place for 20 years!... Justice had everything ready for me when I walked through the door after driving 2 hours to get there. Very impressive. And Noel the Finance Manager....this guy is hilarious! I could have talked to him forever. I will absolutely drive the 2 hours to buy my next BMW when my lease is up. Thanks guys!!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Excellent! So glad to hear Justice and Noel made your 2 hour ride to do business with us was so worthwhile. Thank you for choosing Otto's.


    Worked with:
    Justice Mogano

    Client Advisor

    (5.0) 77 reviews

    Noel Montesano

    Client Advisor

    (5.0) 12 reviews

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