Used 2020 Acura MDX for sale in Framingham, MA

Buying and trading in a vehicle may not be the most pleasant experience. To say Group 1 aka IRA Acura of Westwood was a pleasure to work with is an understatement. We literally dealt with 10 Acura dealerships throughout MA/RI/NH and Group 1 led the pack. Our experience with Jose Silva (General Manager) and Dave Troilo (Sales) was top notch with no hidden agendas and complete transparency. Although Jose is the General Manager he was extremely patient providing what was on the lot and what they were expecting in the next month or two. With a shortage of vehicles, dealerships will not negotiate below MSRP. Jose was upfront and honest that they cannot sell a vehicle below sticker price, which we did appreciate as other Acura dealerships were asking over MSRP. Additionally, Jose gave us some great advice. My husband and I were thinking of selling our RDX to CarMax and he mentioned if we trade in our vehicle with Acura we would save money on sales tax. We were able to come to an agreement of a fair price for our trade-in that all parties were happy with. Jose passed the baton to Dave Troilo (Sales) for us to select an in-stock vehicle or place a deposit on one that will be available in the next month or two. Dave was super knowledgeable, responsive, and answered all of our questions. He processed all the paperwork with efficiency and in a timely manner. Then came financing and we sat with Miguel Banos the Finance Manager to see if we would finance with Acura or our own bank. Although our bank’s interest rate was less, and after running the numbers the difference was nominal so we opted to go through Acura’s finance department. We have never purchased Acura Care plans. However, Miguel was able to come up with an option that was reasonable and more importantly made sense for us to purchase when it came to maintenance and interior/exterior protection. Happy to say we took delivery of our 2022 Acura RDX on 12/17/2021. Our whole experience was excellent, there were a few reasons why Group 1 was the front runner. 1. Excellent customer service by Jose Silva (General Manager), Dave Troilo (Sales), and Miguel Banos (Finance Director). 2. Negotiation process fair and not painful. 3. All of Group 1's staff were not the stereotypical "car salesman”. They were honest and upfront. Jose, Dave, and Miguel thank you for the wonderful experience!

Complete mesh of performance, comfort and utility in a reliable package. Provides excellent gas mileage for highway driving with plenty of cargo space for all your stuff!

I recently had a problem with my 2015 RDX and brought in to the service department . The experience was very satisfying. James, the manager went the extra mile to make sure I was treated like family and all my problems were taken care of in a timely manner. As I observed the manager working, I was very impressed with his work ethic. He was not hiding in his office but was in and out of the service bay constantly visiting the garage making sure everyone was on task. I highly recommend getting service here. Craig Spencer

Love the look the history of dependability. I like the interior, very luxurious. I love the sunroof. The 3rd row is an added bonus. The apple play is new to me, but I LOVE it.

Meets most of my requirements but certainly could have been better car had it been designed with little more practical approach in mind and creativity

Had to get an oil change and full brake job on my QX50 and Nick was a great service advisor! He explained everything in great detail and was able to get me a very nice loaner vehicle for the day while the work was being done. High quality service for sure!

My husband spent months researching vehicles and found the best reviews on the MDX for our needs. It has not disappointed us! Great size for our family and amazing luxury for the price.

Ross provided us an excellent service. Really good buying experience Highly recommended experience. He helped us through the procedure and helped us choose the car we always wanted. Thank you dear Ross.

I purchased a used Acura TSX from Ed and he was extremely helpful and I valued his insight. I would definitely go back for my next purchase.

Bob Always took care of me and my car, he will be sorely missed, .im very sad he's gone , no one else comes close to his level of customer service.

The Best Acura Dealership better than The Rest... First class service, exceptional staff, treats customers with respect, positive ambience at Herb Connolly Framingham. The entire experience from the first online contact, to showroom visit, to finally driving away with my Acura RDX was excellent!!!

I bought a car and dealt with Rob Picerno and it was one of the most enjoyable experiences I have ever had. He was comprehensive, efficient, and friendly. John Bianco delivered the car to my office and he was equally knowledgeable and friendly. Best Vehicle Purchase Experience Ever!!!

Have been doing business with Acura of Auburn for over ten years - very fair and knowledgeable sales staff and their service department can not be beat - highly recommend.

Purchasing my new car through Acura of Auburn was very smooth. Staff was very friendly and helpful. Everyone I deal with at this dealership was very friendly and helpful, especially Alex Morrill.

I recently bought a Chevrolet Colorado here and my experience was wonderful. This was my 4th experience at a dealership and Claudio is by far the nicest and honest salesman I’ve done business with. He made the process smooth and fast, while making me feel like I was getting a great deal. Highly recommend this dealership and Claudio!

Henry was great!!! Easy to speak with , no pressure sales and stayed in communication through the buying process.

Just bought a new car from Kelly. Eric A was great to deal with. He was upfront about when the car would be in and kept in touch with me throughout. When the car came in he took the time to show me all the car’s bells and whistles, and to call if I have any questions. Roman was also great to work with on the finance side.

For 10 years I’ve been bringing my car to Acura of Peabody I deal with Holly who is just an outstanding young lady pleasant knowledgeable can’t say enough good things about her I’ll continue to bring my car I continue to get the good service I’ve been getting over the past 10 years