Great to do business with, from sales to service. Easy to talk to, not pushy, walk through process was a great experience.
I've owned MDX's in the past and was looking to up
by Golfer from Pleasant Prairie
December 12, 2018
I was specifically looking at the 2016 model because of the features it offered. The Volvo dealership gave me an opportunity to make my dream come true. In fact, I had so much confidence in them after my initial visit, that I came down to Florida from Wisconsin to purchase the car.
This is my 5th Acura with Herb Connolly in Framingham....that says A LOT! I've always been treated well and the entire staff are professionals and friendly. Hands down best dealership around!
by Snow White from Miami FL
July 24, 2018
I purchase the car to do business but I like so much that I still have it.
The car is reliable,comfort and a family car,I am selling it because I want share my experience with another person or family.
When you are buying a car, your experience at the dealership matters a lot. Universal Autos offered me not only great price, great car but they have treated me like their family. Nick and Andrey kindly answered my countless questions through emails, phone calls and they were very courteous and honest when I've met them in person. I could not be happier with my experience at Universal Autos. If you are looking for used cars or need repair done, they will take care of you. I highly recommend this place. Thanks Nick and Andrey!
Fun 4-cyl TURBO Vehicle to own!
by vandru from Portland, CT
January 7, 2019
I owned this Acura for over 2 years, and loved it. The turbo was responsive and fun to drive and I never had any mechanical defects with the vehicle. I owned this vehicle from 50K miles through 90K. It was great in the snow and rain, and never let me down.
The drop-off and pick-up is highly efficient. The personal service is outstanding. I do suggest however service Representatives the given company cell phones to use during the day. I didn't answer the call coming in regarding the status of my vehicle the first three times it came in because I did not recognize the name on caller ID.
by CarGuy from Greendale, WI
December 3, 2018
Best drive train of any mid size SUV at the time having a V-6 rather than a small displacement engine with a turbo- Yuk. Turbos will be expensive to replace or maintain.
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Safe, strong, well made.
by CarGirl from Dallas
December 30, 2018
This car would be ideal for a young family starting out. Safe, strongly made. Reliable in various weather conditions. Smooth ride. Good value for the money.
Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.
3 months ago Worst experience buying a car. The Ac
by WORST experience ever from Clearwater. Fl
January 4, 2019
3 months ago
Worst experience buying a car. The Acura had several problems with the transmission and they said it was "normal" on all the cars. The acuras come with a German transmission and they shift very hard.. It's uncomfortable for everyone in the car..
La peor experiencia que he tenido al comprar un vehículo ha sido aquí..
Los acuras vlenen ahora con transmisiones automáticas alemanas..
Los cambios ascendentes son muy bruscos y cuando recorta es aun peor.
Lo más grave del asunto es que ellos te dicen que es" Normal".
Great service on my Cadillac CT6. Would recommend this dealer for both purchasing and for their excellent service
Great looking SUV... Until it becomes unreliable.
by ThomasBoston from Boston, MA
November 28, 2018
Fun to drive and very capable in the snow. After lots of highway driving for work - the air conditioning unit failed. This is a critical component as it is needed for the entire engine to work.
I was shocked to find out that Not only was it a $2,600 repair, but worse there or no new or used units available in the United States and the air conditioning unit was on backorder with no definite time of when they were going to receive any new units.
So right now the car is dead and cannot operate and it cannot be repaired. I don't even know how something like this happens this is a terrible car company.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
Great Car all around
by FAR from Laurel, Md
December 23, 2018
Great vehicle that money can buy. Super sporty, reliable, and fuel efficient with an affordable price tag. They have the Honda reliability with great luxury features and also great for daily use.
Need a new work van and Steve was a big help and I would use this dealership again for other car perches. Thanks Jason west
defiantly a clean car and drove smooth !!
by Maryc4 from Marcyc4
November 13, 2018
it met all of my expectations and i honestly love the ride, it was clean and kept well maintained by the previous owner
the color was nice like i never been so happy to be driving, and isnt that the most important. im going to have this car for 5 years financed so i made sure i fell in love with it.
I came to north end motors today to upgrade my car , Marie was my sales women she???s amazing , helped me through the whole process explain every step for me. Thank you
Perfect combination of sporty, luxury, practical.
by VHam from Louisville KY
December 2, 2018
Plenty of power, nice luxury features, lots of interior room, great looks and very reliable so far. I recommend this vehicle if you need to transport your family but also want something that is fun to drive and has some luxury features and looks great.
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
Very comfortable SUV
by Dusty from Springfield, VA
December 21, 2018
The RDX from Acura is a very comfortable car - with plenty of room as an SUV, and numerous features you would find on a high end vehicle. Love the heated seats!
Seen the car I wanted online went into the dealership I was greeted by salesman Curtis Smith he was amazing from start to finish very professional very easy to work with Curtis made the hole experience very pleasant... Bought the car that day very happy
by Nat from South Brunswick
December 8, 2018
This car meets all my needs. I’m driving MDX for 10 years now and never disappointed by the quality and handling. This is definitely great car for the family.
Everyone friendly and professional. They took care of a few minor problems at no charge. All of our dealings with this dealership have been positive.
Acuras are sporty and luxurious
by Serendipity from Fairfax, VA
August 22, 2018
I have always loved Acuras since owning a 2006 TSX for almost 10 yrs. The reason I purchased a 2015 was because I love their engines, room and comfort features when driving it. I opted to not get the Tech package to save some money because I would rather use my phone nav system. After owning it for about 4 weeks I am very pleased with my choice. I have test driven the Lexus RX 350 but to me the Acura is more fun to drive and easier on the wallet.
So happy with Chris and his staff at D'Agostinos motors. There are so many junky dealers out there. D'Agostinos was refreshing. Chris runs a clean tight ship!! Great cars great prices great people!
by Nora from Raleigh
November 10, 2018
I have had my Acura MDX for 2 years and absolutely love it. It is beautiful, extremely comfortable, and drives like a dream. Great purchase!
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