Used Acura MDX for Sale in Glen Allen, VA

Malik is a very friendly and informative auto sales rep. There was zero pressure to buy a vehicle and he had much professional courtesy. He will go out of his way to make sure a customer is 100% satisfied prior to purchasing a new or used vehicle. Malik's manager Tim will do his best to provide the best deal based on a customer's requirements, monthly payment or overall price range. The senior management in charge of incoming trades spares no expense when servicing those trades. New tires and brakes are supplied even if they pass inspection by a small margin. They prefer 100% customer satisfaction over trade-in costs to resell. All scratches, nicks and small dents are repaired to perfection. The interiors and exteriors are detailed to perfection. We purchased a 2012 Mazda CX-9 with 53K miles over Memorial Day weekend. Crown agreed to repair every small interior and exterior flaw my wife and I found on the 5 year old vehicle. The work needed to wait a couple days for the shop to come back from holiday. Crown delivered the immaculate vehicle to our home which resided 1 hour away in Spotsylvania. The SUV arrived looking like a 2017 CX-9. We were so impressed with Crown's sales and service, we went back to purchase a 2015 Dodge Challenger R/T two days later and were met with the same consistent dealership team and resulting purchase. I detail my own vehicles and I've taken care of them meticulously since receiving my license 40 years ago and I've purchased many new and many used vehicles over that time. I can't write a good enough review about Crown Acura or the employee's they hire. PERFECTION!

our new 2019 acura mdx meets all our needs and is a beautiful smooth solidly built very quiet riding suv and handles exeptionly well on the highway.

They are honest, sincere, professional and a complete joy to do business with. I traveled 500 miles to purchase a used 2016 Ford Explorer and could not be more satisfied with the process. They kept their word in every regard and that entails the price, loan and apr and even my trade in! We made a deal over the phone (I provided them photo's and a video) with my trade in and they gave me exactly what they said they would when I showed up on their doorstep. This was a gamble ofcourse b/c I have never done business with them before. Now I realize it was never a gamble. After a month of ownership they have contacted me twice to make sure I am happy and if I have any questions. It's a shame NY dealerships can't emulate these guys. I dealt with TIm and Shashank. Great people. Thanks guys for making things a breeze and thanks for the great price.

I was searching for a car with three rows. This car was absolutely my first choice. Even the 3rd seat was comfy. Unfortunately the price was more than I wanted to pay but if I had the money, this would be the car.

We have been Crown Acura customers since the Summer of 2013 and we couldn't be happier with the level of customer service, professionalism, kindness, and care that my family and I received recently. We worked with Mr. Jonathon Beard in sales, Mr. Anthony Easter in finance, and the Manager Mr. Alex Utz. It was undoubtedly the best car buying experience I can remember in years. We appreciated the fact that both Jonathan and Alex listened to us and understood our family's needs; they were polite, courteous and efficient during the entire process. Anthony took care of us in under 10 minutes as he had all the paperwork prepared and accurate; that was very commendable on his part. We would also like to thank our service advisor, Mr. Emil Salib who has been taking care of us for the last three years. His openness and honesty about our service needs is reflective of his good nature and character. Alex, thank you for helping us and our growing family get into our Acura RDX; a car we love and feel safe in!

Worked with Shashank Dharanendra and his sales manager Tim St. Clair. This is the second car I have purchased from Crown Acura; the first being a 2007 Acura TL type S that I still have. It has been a fantastic car for the past 10 yrs (and over 200,000 miles)! Shahank and Tim were great to work with and I am very happy with my purchase of a 2016 RLX Sport Hybrid. Shashank was very knowledgeable and informative about the car and all of its features. I was not pressured with a lot of sales tactics, which I greatly appreciated. Crown also has an excellent service department. I have worked with Mike M. in their service department for years and have received exceptional service!

this car has met quite a lot of my expectations, I like the quality service extended to my when I take it to the dealer for service, great performer

In March, 2016 I bought a 2012 BMW Z4 s35i roadster I saw on the web site for this dealership. They were easy to deal with, and we did the paperwork for the sale via email and courier service. The shipping fee was minimal ($300) when compared to $700+ I paid for a BMW Z3 shipment from California last year. The shipping trip from Virginia to my city, Bremerton, WA took 5 days. The car was in excellent condition and is a hoot/pleasure to drive...great car! I want go give kudos to the sales agent I dealt with who goes by "RC" (I don't know what the 'R' stands for, but his email tells me his last name is Cassady). RC was very helpful and responsive, especially when it came to compensation for a damaged cover for the car's navigation display. The cover swivels open and shut to reveal or conceal the display

Went on TrueCar.Com searching SUV’s. One of the dealer listings were Radley Acura went to site and saw just what I was looking for an Acura MDX. This truck is awesome Black Copper Pearl exterior and interior is Brown/Chocolate. I absolutely love this vehicle. I claimed the offer got there and everything was hassle free. I was nervous at first because I didn’t know what to expect and I thought it was going to be like other experiences elsewhere just being told and sold. But here at Radley that was not the case, I met a great group of sales person, managers, and financing. From the door out everything was simple and straight forward. What made this experience even BETTER was Mr. Jordan Jenkins (Finance Manager at Radley). Mr. Jenkins omgee was more than awesome if I could give him 10 stars I would. I mean he made the financing process so easy and smooth, he knows his stuff awesome job. He treated me like family as I seen his reaction with anyone he came in contact with. He’s awesome!!! He even came in on his day off to complete my paperwork and to ensure that everything went accordingly. Now that's dedication and what a customer looks for to be treated like your cared about, I got that and more. He was very professional, friendly and all-around cool guy. The finance process was explained in detail was very clear and precise without being pushy and with no surprises. Everyone was friendly, professional, knowledgeable, and super helpful! Also, to mention Sean (manager), Karim (sales) was also great. Jordan, I thank you for all your help, providing outstanding service, going far above and beyond to make my car buying experience a happy one, I am most grateful. I mean I can go on and on because it was just that great. GO HERE TO BUY YOUR NEXT VEHICLE YOU WON’T BE SORRY TRUST ME. I would most highly recommend Radley Acura of VA. #RadleyAcuraRocks #JordanisthebestFM #ThanksJJ

every one extremely helpful and pleasant. Without question, pence kia has the greatest customer lounge I've ever countered (I'm 87) Free coffee and snacks,a dozen really comfy easy chairs, large TV, three tables with some 80-100 magazines with few duplicates. Also very fast shop service. Keep up the good work.

Great spacing and amenities inside. Disappointed with gas mileage and the fact that parking sensors are not standard with the tech package. Great third row spacing.

Good power and that’s basically the only thing this car has to offer. I had 2015 Pilot before, thinking that going to MDX was an upgrade. In reality not so much. Interior is cramped. No window opening in the back tailgate. Not much storage in it vs Pilot. Bunch of electric issues. I work in IT for a living but I tell you this car has too many buttons in console. Turning on AC is like launching space rocket. Overall bad interior design all together. Another issue is sluggish transmission. In a parking lot or a mall going to reverse and forward just drive you crazy. For the money this car cost, there are better options out there.

This car has every programmable feature that could possibly be desired. It is amazingly comfortable and has the quiet cabin that was primary for me.

This car is a model I have had my eye on for awhile. I am so happy with it. It is beautiful inside and out. The drive experience is comfortable and quiet. Very spacious. There are a ton of features in this car that are great to have.

Best SUV on the market. Plenty of room with the 3rd row. USB ports front and back and conveniently located. It rides like my RLX. It is priced better than the Lexus competition. a better car for the value

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Car is solid and runs very smooth. A very comfortable vehicle. Thank you !!! Hoping it turns out to be a car with minimal issues.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I love the look of the car!! It feels good to sit in. It has nice pickup while driving in the sport mode. Has a lot of features...too many, maybe. I do NOT like keyless cars, but that is my preference and nothing to do with Acura. Specific to the MDX, the doors are light weight and tinny feeling. The lumbar in my seat rolls around while I drive, there is a grasshopper hum sound on my roof when I am on the freeway. This is a brand new car, I've had it for 3 months. My door sensor was replaced at 1 week. The car quality feels low end, the price tag is not. Outside of the manufacturing short comings, this vehicle is ALL buttons. Push a button to start the car, push a button to drive reverse and park, push a button to operate climate control, radio, and all car settings. It is very distracting if you are driving because you MUST look at the screen in order to navigate these features. I've found this to be a negative about the car as I would prefer a dial or physical something to push rather than a touch screen button.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

This is a great car , very nice with the styling performance is pretty good with the 6 in it and also gas miles are not bad

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

Very satisfied with the staff, they work together and make sure you have the best experience. I will definitely go back for my next vehicle. Thank you louis for helping me

My new MDX is by far the nicest, most luxurious vehicle we’ve ever owned. I am thoroughly enjoying driving it! It handles really well, and wasn’t difficult to adjust to at all, from a sedan.

Very comfortable SUV with excellent site lines and easy to use control systems. Plenty of trunk space and room for passengers. Great for road trips to central Oregon!

I had the most amazing experience with Ron and his team. I started online looking at the vehicle I wanted, put in my information and was contacted the same day. He was accommodating and not pushy like some dealerships. I felt good about my decision and loved that in the future everything is a one stop shop. I’ve been telling my friend and family about my experience and I hope if you’re in the market for a new car you will check them out

I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time

looking for a car to make road trips in retirement. Wanted a car that handled well, had a good safety rating and offered come comfort and luxury. Test drive a numeric cars and the MDX was our top choice