We are new parents, with an eight-month-old baby, looking for a reliable car. Our experience at Diamond Auto Sales has been exceptional. Julian Jones showed us around the lot and was incredibly friendly and knowledgeable. When we came upon on a 2004 Mercedes Benz E320 Wagon, it was in the midst of getting the suspension repaired. We were impressed by the low-mileage and spotless interior. The price was just above blue book, but it was in beautiful condition. We had auto financing set up with our credit union. Julian jumped through all the hoops the bank required and worked patiently with us throughout the process. The truly exceptional part of the experience was when the airmatic suspension system was showing signs of a leak. Diamond Auto Sales replaced the entire suspension system. We also had a list of small repairs that had been recommended by another local repair shop. And while the mechanic at Diamond was fixing the suspension system they also took the time to take care of a few of these small adjustments (just because we had asked) and at no cost to us! We were overjoyed and so grateful. Julian took pride in making sure that we were truly happy with the vehicle. We really appreciated the integrity, responsiveness, personal care and attention we received at Diamond. Thanks, Julian!
We had a GREAT experience at S & R Motors. Jerry, Carlos & Tony took really good care of us. Buying a car can be a super stressful experience -- and there's lots of research to do, especially with a used car.
There was NO pressure to buy here. Everyone was helpful and friendly, willing to talk thru our concerns and questions.
The Honda Odyssey we purchased was also a great deal! Tony worked to get us the best rate with the many banks he has relationships with.
Need a vehicle? We highly recommend you check these guys out.
Coming from someone who is in the customer service field I truly appreciate and honor quality customer service. My situation was not a easy one by any means but (Scott) was able to get me the JEEP of my dreams at a affordable price with convenient monthly payments that are within my planned budget! Would definitely recommend Century Auto to anyone looking for a quality vehicle to purchase at an awesome rate from a trustworthy, respected, and legit Car dealer. A+++ experience. Thanks again Scott for all of your help!!!
Was searching for a used G37 in good condition and reasonable price range. Found out that Serramonte Acura had one that looks like a fit on cars.com. Walked in there and Tarik talked us through the car, very patient, answered a lot of my questions. Car ran good in test drive and we just drove it home within a couple of hours. Nice buying experience overall. Car's clean with new tires. AC works well. It's been running well so far. (I later took it to a close by infinity dealership to flush all the fluid, which is a small insurance you should buy after getting a used car.) Keep it up guys!
After requesting a quote, several dealers reached out to me. Serramonte was the most persistent. They kept sending reminders and even called me the morning of purchase. Marin Acura also emailed and offered to beat Serramontes price by $250.
Hong assisted me with my purchase and test drive. He did not rush me with my eventual purchase and matched Marin Acura offer. I have been waiting for Acura to change the grill, and I was not disappointed.
I only gave this dralership and average 3/5 mainly because of the wait. I had an appointment for 11am. I came at 1020 am and wasnt seen until about 11. So I waited almost an hour. I was also promised my car would be done before 1. I found that amusing and guess what. It was finished around 3. I also expected a complimentary carwash but I guess this honda does not do that. Somewhat disappointing but what can you do.
Service rep Juan was very proactive in informing me of repairs that needed my immediate attention and repairs that could wait. Was very pleased with the service provided and as such I frequently take my car there for servicing and repairs
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