Went back to get the antenna replaced after I purchased the antenna from eBay. My car is old 94 accord. In addition they determined that my battery is low and need fuel efficiency. All done. Just wish they gave me discount as long time customer. Good job though.
Recently leased a 2019 RDX with Artie Nevruzian. He was a great salesperson. I would definitely recommended him as well as this dealership. Artie is very accommodating and efficient. He was able to get us a good deal even though our original plan was to shop around and see what other car dealers were offering. Thanks to Artie we stayed with Ramsey Acura. We would like to also mention that David Schnapper in Finance was efficient and understanding as well. He was helpful in understanding the problems I encountered with returning my previous Acura lease.
I've had absolutely horrible service at Route 23 Open Road Acura and I couldn't stand them anymore. A friend recommended I drive a bit more to get great service on my Acura and sent me to Acura of Ramsey. What a difference!!! Once you have terrible service, you warmly welcome honest, respectful and accurate service. From reception to techs to service people I am/was always treated well. The did not try and claim I had things wrong with my car like the other service company previously mentioned. They are quick and their pricing is competitive. On my most recent trip, Tom managed my service impeccably. He communicated well and had me in and out in a half day. Even though I drive 35 minutes it's worth the trip. They really run a great shop here and looking forward to getting a new Acura next year from their sales department!
I brought my TSX in for service and my service advisor was really great. There was a airbag recall on the car and I had a shake in the front right at high speed and they diagnosed it, let me know what was wrong, how it would be fixed and kept me updated the entire time. I got my car back the following day, they gave me a loaner car, and everything is fixed.
Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. experience was great. Experience was great.
Brianna was accessible, thorough, professional, and cooperative throughout the process. Would highly recommend the dealership and specifically Brianna. It was our first auto purchase with this dealership, but we would not hesitate using them again for assistance with a future purchase.
I was very empress with the expertise of Franks advice. He was very professional and very funny at the same .He makes buying a car so much fun. I will recommend Acura of Westchester to all of my family and friends.
Walking into Raymond Lee was the best thing that happened to us!
He was so sincere in getting us the best deal on our car. Actually cared that we were happy! Stayed in touch with us and has become a friend. For a great car buying experience ask for Ray!!! Car buying does Not have to be torturous.love my new car!
This is my second Lease with Open Road Acura on rt 18 and I have to say that this time was such a pleasant experience leasing my brand new 2018 TLX. Raymond Lee made it as painless as possible along with the help of his supervisor and Business Dept (Thanks Michael Young). They were able to accommodate my time, getting me out of the old lease and making sure my payments were affordable. From the sales to the service department (Thanks George), I am an Acura member for life. Thanks to these fellas here at Acura I mentioned above. I feel like I am a valued member of the Acura family.
Lou was very helpful understanding the financial situation. He was helpful, knowledgeable and went out of his way to make me feel happy with my purchase.
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