Nick and Felix went above and beyond at the service deparment at Napleton Acura in Elmhurst. My wife had a blowout on the front tire, they replaced it with a brand new tire, washed and vacuumed the car and had me on my way within 30 mins on a Saturday afternoon.
I???ve been interested on getting myself a new family vehicle, but I???ve consistently changed my mind. Getting a new car is a big deal to me. I wasn???t planning on getting a new car when i went in Ed Napleton Acura. The minute i came in, i was greeted by a sweet young lady. I asked for Wilson, he had recently helped out a friend of mine. Wilson was very knowledgeable about all cars i was interested in. He helped me narrow them down and suggested what he thought was best. All my concerns and questions were answered. If i ever need another car i would most definitely go back and ask for Wilson. Thank you Wilson and Ed Napleton Acura !
I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.
For 11 years I have been bringing my Mdx in for service. Your service department is excellent, just turned 180000 and my car is not even breathing hard, I???m sure I have at least 200000 miles left, when the wheels fall I???ll get another set.
They were professional and respectful from beginning to end. Our salesman, Hunt Hamill, made buying a car fast, fun, and easy. No pressure, no games, no unwanted dealer-installed options. This was the third Acura dealer we tried, and wed definitely go back.
The people in the service department are very nice. They fully explained what service would/could be done on my car. In the end they did not need to do all the work that was initially planned - less cost to me. This tells me that it is an honest dealership as I would not have known what was need and what wasn't. Will definitely go back.
We went there with high hopes and weren't disappointed!! Sebastian was fantastic and did everything he could to make this buying experience a great one, THANK YOU. Patrick, lives with sponge Bob under the sea, the finance manager was phenomenal with helping out and not breaking our pockets. Thank you Muller team!! Keep up the great work, and always keep that personality!!
I have never had such an amazing sale person ever!! He is one of a kind and made the whole process so easy and pleasurable. You usually stress out with buying a new can but with him ZERO stress. This was just a great experience and it???s all do to him! Thank you!!!!
I purchased my second RDX from Continental Acura of Naperville in September 2018. I originally had the 2017 RDX but after seeing the change in body style and cabin of the 2019, I had to have it. Greg Pew and Sharon were awesome during my first purchase and they were again awesome last month. The process was seamless, the time that was spent getting me familiar with the new cabin was great, and the financing process was quick and easy. I would highly recommend this dealership to friends and family or anyone in the market to buy an Acura. Thank you Greg and Sharon
Continental Acura provided a quick, concise and hassle free buying experience. Best car buying experience ever. Loved the test drive facility. Our salesman, Kirk, was very informative, demonstrated all the features on the car and made sure all was understood. Wouldn’t hesitate to recommend this dealership to friends and family.
I leased 2018 TLX and 2018 MDX from Continental Acura with help of Greg Pew. I was very pleased with Greg help and his helpful approach. Greg went over detailed explanation of lease pricing, offered honest view on available options and was ready with all the documents once we agreed all the details. This is was the fastest and least painful car purchasing/leasing process I ever went through. I truly appreciate Greg's help as well as his partner Sharon.
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