I was a hundred miles from home and 200 miles from my starting point when my BMW blew a tire. It was a holiday and I was in the middle of nowhere with all service closed. I called the BMW 800 number and thankfully they towed my car to BMW of Bloomington. I received a call Tuesday morning and learned I had to get new tires and they also performed the regular maintenance. I was concerned and surprised because my car had just been in my BMW service center for maintenance in July. I never thought once that my tires were bad. BMW 800 service got me a LIFT ride home, 110 miles with a wonderful BMW driver that told me Bloomington BMW was the best.
I had no idea how I would get my car home. I asked Jeremy for ideas when he called me. When my car was complete with new tires, break service and who knows what else, Jeremy called me with a plan. Ed Jackson drove my car to my door over a 100 miles away followed by another driver who drove them both back to Bloomington. I don't know much about cars and I rely on my dealer and the service to guide me and keep me safe. I'm so grateful that my catastrophy happened near Bloomington. You haven't seen the last of me.
Bob Lambert and BMW of Bloomington were extremely easy to work with in our purchase of a used BMW X5. Bob answered all our many questions over the phone, emailed many pictures and numerous documents, and most importantly described the vehicle honestly and accurately. The vehicle was prepared for our arrival from 2+ hours away, we test drove it, and then the transaction process was quick, easy and transparent with no "hidden" fees or pressure to purchase optional services or warranties although they were available.
I found a car I liked online on the Bob Grimm website and went to the dealership to test drive it. The ride was smooth and the car was just amazing. I went from a bulky SUV to a sleek car and upgraded by over 10 years so it was loaded with safety features and options I was not used to. Steve Rice explained every feature and option. I have had the vehicle over a month now and I just love it. I especially love the gas mileage!! I've been back in to see Steve a couple times when I had forgotten how to use some of the options in the car and he did not hesitate to explain them again. I appreciate how well Steve takes care of his customers. He really goes the extra mile.
Scotty is a really good salesman, I came in for my appointment to look at a used car, he told me everything that I needed to know about the vehicle, was hospitable, and very kind. He also was knowledgeable about his profession, and was really attentive and asked all the questions that me and my grandfather had. After we went for a test drive, I decited that the car would be my first vehicle, and after that we went through all the paper work and he recommended a friend at state Farm to be my insurance agent and I was happy with my purchase and am very thankful for the service he provided.
Magnificent Mike and Rob the Dream maker Greggorie are two of the best fellas I have ever met! My buying process was not only pleasant, it fast and easy. They communicated with us through every step and went ABOVE and BEYOND to make my husband's dream come true! Can't thank you enough. Can't praise you enough!
My family has always bought our cars from the Murphy family. They always work hard for you to get the deal done. I would highly recommend Paul Ekstram. He treated me like family. Even brought the car to my home for me to test drive! Excellent experience!
I recently purchased an BMW x3 from BMW of Bloomington. I was very satisfied with the experience. Bruce Spencer was awesome, very professional and knowledgeable. He was very patient and did an outstanding job helping me in my purchase. Overall the buying process was easy and actually quite enjoyable. I would definitely recommend this dealership to anyone looking for your next vehicle without reservation.
This is a no frills lot where what you see is what you get. Superb web site lists every vehicle. Get the VIN and do your homework. Co-owner Mike is friendly and helpful and even willing to work with you on pricing. He treated my daughter with respect. Place is neat and clean and well worth the visit.
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