Used Cars for Sale in Louisville, TN

I purchased a 2009 Lincoln MKX on May 6. We drove from Gray area to Knoxville 2x before we made our puchase. Both times we were able to look inside all vehicles, drive anything we were interested in, no pressure, very relaxing and pleasant experience. I drove my MKX home after a 30 minute process, with a full tank of gas, and lots of friendly smiles. The 30 day warranty applied to the MKX. 2 weeks later, the TPU case leaked terribly. Called and talked to claims, took the car to auto shop, got it repaired, and I myself have NEVER had such a great and easy car buying experience as I have at Doug Justus. A huge thanks to Hunter, Joseph, Jeff and the team for everything. Rick and Carolyn Hicks

Great car and great stereo system, one of the best good on gas as well. The car is also fast believe it or not, I was surprised.

I will be a lot happier as soon as my leather arrives at the dealership for install. Already got many compliments on the jeep. It's gonna look really nice with leather

doug justus crew emailed me back regarding a land rover i was very interested in. I called them. Unfortunality it was no longer available. They were very honest and answered all my questions. They were not pushy like most salesman and took the time to answer all my questions i was concerned about on other cars they had. I will make another trip there to see more of what they have available. They have very nice and clean cars and trucks. I like dealing with them. And very friendly customer service also.

While it is a little low, this vehicle meets most of my needs. It is an exciting car to drive and picks up speed quickly.

I have been going to West Chevrolet for going on 2 years to service my 2013 Silverado. I have been very happy with customer service and the vehicle services performed on my truck. The employees are always very friendly. The work is always done in a timely manner. The customer waiting lounge is also very comfortable, clean and nice. Total satisfaction. I will likely purchase my next vehicle here.

Bought the truck for $2600, was old work truck. Fixed up front end and small stuff. Motor was the the best thing ever great for hauling, towing, and going out in the woods. Had it for 14 months and rolled it on wet, oilly hill.

My husband and I LOVE Doug Justus. The sales people don't hassle you into something you don't want. The buying process is a breeze. We have bought our last 3 vehicles there in the last 7 years and will always go to them first. We worked with Nate and Joseph who made the whole thing as exciting for us as getting a new vehicle should be. 11/10, will shop again.

I love my little Hyundai. I drive about 100 miles per day and I needed a car with great gas mileage. I definitely got it with this Accent. I'm averaging 41 miles per gallon!

Professional and honest staff!!! They have really nice inventory

I always wanted a Maserati and found the best deals online and found the greatest deal also great customer service from dealership. I had a great salesman and had a great overall experience.

The most amazing experience ever! Donna and her crew took exceptional care of us and we couldn't be happier! Awesome Awesome Experience!! Come to the Alcoa location it is top of the line!! Don't waste your time at the Kingston Pike location - You will be disappointed - Come to Alcoa they are the real deal!!!!

3 weeks ago, I bought a 2017 Ford F-150 XLT 3.5 TT 302A/Chrome package, has all the bells and whistles...absolutely beautiful truck. Being a certiefied pre-owned Ford, I was willing to pay the 36K...as I received a more then fair price for my Honda Pilot trade in. I gotta say, I really wanna like this truck. I'm 6'3", It's far and away the most comfortable vehicle I've ever driven. It's wicked powerful...0-60 mph in 6.1 seconds. With all that being said. I've had 2 issues already with the truck. With in 48 hours of taking it home, the starter xxxx the bed. Had to have it towed and starter replaced. Okay parts break, they can be replaced. They played for it. Just today, I returned it to the dealer and got a loaner. Heard a rattling noise when I started it. Upon further investigation via internet, it could be the cam phasers or tensioners. Either way, I don't need my timing chain loosening up and rattling every morning I start it. Like I said, I wanna like this truck but the jury is still out. I'm optimistic and hopeful the dealer will make it right. So much for Certified Ford F-150's passing a 172 checklist and being the "cream of the crop" Evidently starters weren't part of that "172" check list. We'll see what they say when thay call back Monday morning with a diagnosis?

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

Great value for the money, has run flat tires blind spot notification mirrors, big trunk combined with split seats and lots of other standard features.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

It is hard to understand why more people don't choose to go all electric for at least one vehicle. I have solar panels and with a nice little EV like the Spark, you can save several hundreds of dollars per month. It has more power and acceleration than the gasoline version, all the amenities (AC, power steering with lots of airbags) and will handle 90% of my needs to run around town. If your total travel is less than 60 miles (which happens more often than you would think) it will get you there and back and at the same time pulling away from all the big diesel trucks (and almost any other car) off the line. Electric is the way to go.

Today the guys at Ole Ben Franklin Motors in Alcoa really saved me. My 2 yr old Lincoln MKZ was showing low battery in the key so I decided to change the batteries in both key fobs. They came apart easily but over 2 hrs later a total of 4 intelligent adults were unable to put them back together, so I am thinking I have to drive all the way into Knoxville to the delearship where I purchased the car. I had company coming and really didn’t have time but my car was useless until I did. So I jumped into my old Ford truck and took off. On the way I passed Ole Ben Franklin Motors so I thought why not try to see if they could do it. I walked in and explained my problem and the first guy asked if I bought the car from them. I said no and he said OK and went right to work on the fob. After a couple of minutes he decided there must be some trick to it and walked me over to Tom Weiss the general manager. Tom immediately smiled at me, took the fob and went to work on it. It took him about 4-5 minutes but he got it together and handed it back to me. I thought I may be pushing my luck a bit but took the other fob out of the bag and asked if he would do that one too. It was in 4 pieces so soon a delightful young named Mitchell walked up and between them both they got the second one back together. THANK YOU TOM AND MITCHELL for your graciousness. I was treated like their best customer ever even though they knew I had never purchased anything from them. They are the kind of people I love doing business with so I will give them a try the next time I need a car.

With the exception of VERY MINOR normal wear & tear. This car has been AWESOME so far. Have already done a successful road trip, mileage was low, great on gas, roomy, comfy, and state of the art. Very happy with my purchase.

Bridget took care of my daughter Kimberly who is 19 and a single mom. Her and Big Will treated her like she was their daughter and got her in a very dependable vehicle with very low payments. I met the both of them and the finance guy along with the dealership manager. Very nice people. None of them were in a rush to move on to the next sell. If you're looking for a vehicle definitely go see these guys in Alcoa right next to the Walmart.

This car meet all our needs. With great gas mileage and low miles. It will last us a long time. Interior is in great shape! We love it!

Didn't plan on buying, was just looking. But Donna Hodges made us feel so comfortable, with no pressure. She just wanted us happy in our decision. One of the best buying experiences we have had since moving here in 2000.

It meets all my needs. It’s comfortable, economic in gas, it’s spacious to my daily life and on top is cute. I drive everyday and I get a lot of compliments. I am happy.

I had a wonderful experience at Ole Ben Franklin Motors Alcoa. All the staff were friendly, attentive, and helpful. My credit was not so good, but Tom the GM helped me get a loan thru Wells Fargo with an excellent interest rate. Demario guided me in my search for the perfect car for me and my family w/3rd row seating. I recommend anyone looking for a reliable used vehicle to come to this location. I will not buy a car anywhere else! Loved the whole experience. Thank you!

Good price. Great gas mileage. This car is stylish. Compact, but still nicely equiped. Nissan is a very reliable vehicle. This is my 4th Nissan.

This summer I saved up a good amount of money to buy from another salesmen and after having money stolen from me by that salesmen I had somewhat given up hope. I am very thankful to god for leading me to Ole Ben Alcoa. Thank you Kevin, Donna, and Big Will for helping me buy my 1st car.. ever! Great work! Great Experience!

This car meets all my expectations, nice looking and rides really smooth. Gas mileage is excellent and fun to drive. Pretty color and am looking forward to owning this car.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

This car meets all of my needs and then some. I love all of the features and the smooth drive. I am very happy with this car.

I recently bought an altima from here. The people were great. They were so helpful. I have been to several car lots looking and this was the only one that was willing to negotiate and fit the price with my budget. As a single mom of 2 kids I am very grateful for that. Thank you southern car!!!!!

I always owned larger luxury vehicles ... my last car was a Mercedes Benz e320. I wanted to downsize and economize.... The Nissan Altima met almost all of my needs. I opted for the SL model because it had leather interior upgraded sound system and plenty of luxury details that I was used to having. I love driving it, I get great gas mileage, and I have had absolutely no trouble with it so far. It was a good choice!

Best vehicle I have ever owned. Love the Hummer H2. This is one solid vehicle. A 2004 no rust, looks like new. Incredible ride, not to mention one of the safest on the road. No one is going to intentionally mess with an H2. Unless they are stupid.

We had a great shopping experience with Harper Fiat. Our sales specialist Allen was very knowledgeable and more than accommodating to our time and needs. It was clear their obligation was to help with our decision making and not to push sales.

Great car. Amazing engine and sound. Great looking machine. Really powerful and comfortable,. Will get another if i can at any moment. Really happy with it

I had a pleasant experience with Grayson Mini Store yesterday. Our Salesman, Cameron Henson was one of the best I have ever dealt with. Very professional, knowledgeable of mini cars and very polite to us. Went the extra step to find information we wanted and was helpful in every way. We learned he had only been with Grayson two weeks. We say keep him....a real asset to your dealership. The world needs more young professionals like him! He also followed up with a call regarding a service call this morning as he said he would. A very nice young man!

This car meets the needs of my family. We bought it at 55k and out of warranty. One issue came up with smoke on startup and BMW worked out to be an oil feed line for the turbo and fixed for free! Other than brakes tires and oil so far so good. The car is quick and very capable in the snow and much. Also comfortable. Fingers crossed I get to 200k and that is what is on my father's 99 BMW 3 series and she still runs well

Jeremy and wife very kind. I purchased my dream car I have wanted since 1996, never thought I would get one with such low miles, and so well cared for...Thanks ..highly recommend

This car definitely meets all of my needs. Great on gas mileage, it’s a smaller sedan, but it’s definitely spacious. The turbo power is unreal. The body is a sport look but definitely still luxury. Very happy.