I had a 2012 Rav 4 and a man ran a red light and ran over me and the Rav had to be junked. I got my second 2012 Rav 4 and both were and are wonderful cars. Would highly reccommend.

My wife and I were referred to Michelle Abele, at Ted Russell Ford Lincoln, by a friend who said she was terrific to deal with. Our friend was correct, Michelle was a dream. She is very friendly and she didn't get pushy at all. Definitely not the typical obnoxious salesperson. She was very HELPFUL! She found just the car we want and we signed all the paperwork. Everything went great. I rate Michelle Abele and Ted Russell Ford Lincoln 5 STARS!!! You need to ask for Michelle when you get to the dealership. You and your wallet will be glad you did!

Best reliable car around Toyota Highlander 2019. Great all road trips. Spaces and plenty of room for everyone. Bars inside seat for car seats to connect to keep baby safe. I have bought 3 Highlanders and loved everyone.

Was at the dealership for an oil change, Chris was helpful and got the service started quickly. During the service a problem was found with a cv cover. Was showed a picture of the issue and given a price to repair.

It's 12/29/2022, I have had my 2020 Tundra SR5 now 2-1/2 yrs. Other than scheduled maintenance and one recall, it hasn't seen the shop. This is my first Toyota and I absolutely love it! I only wish that the gas mileage was a little better. But, with the 5.7 that's the nature of the beast. I would highly recommend this truck.

At 2 years & 7k, it was time for oil, brake & wheel rotation service. Tyler (SR) & Stacy (tech) had it covered quickly. My 124 Abarth got a good massage!

I was in the market for a small truck. I've owned lots of Hondas over the years with great success but I didn't like the way the Ridgeline looked. I knew Tacomas were known for reliability and resale value. I bought the off road model and so far, so good after a year and a half. I paid stcker price when they were selling for 2 or 3k over MSRP. It's probably still worth as much as I paid.

Cody was my salesperson. He did a great job very knowledgeable and not pushy. I will be a return customer. The purchase process was smooth and I had a great experience.

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

Chloe Reis provided exceptional, dedicated service for my 2020 Rav4. I trust Toyota of Knoxville to provide the parts and service my new hybrid needs. And I know that Chloe will insure the job is properly completed.

Joshua Wells at Kendrick Toyota sold me a Beauty 23 Rav4 XSE. I've had the car for a few weeks now and absolutely love it! It handles good, comfortable ride looks amazing!

We drove from out of state to shop for a used vehicle. The vehicle was super clean and they described it well beforehand so I didn’t waste a trip.

I have a platinum model and I could not be happier. Love the body style and the interior is absolutely gorgeous. Rides smooth as glass, has great pickup(V6) and great mpg!

THANK YOU, Austin the Awesome!!! Having recently moved from WA state to TN, I contacted several other dealerships but it was Austin who helped us find the exact car we were looking for. He made the whole process easy, smooth and efficient. It took a couple weeks for the car to arrive - I appreciated him keeping me updated on the time frame. You won't find a more courteous, trustworthy, capable professional than AUSTIN - highly recommend!!!

Own a 2014. Best bang for your buck for a 8 seater. I'm at 200k miles with just the usual oil changes and tires when needed. Only 1 downside to these cars are the markups from dealerships.

Toyota knoxville always does an excellent job servicing my toyotas. The auto butler across the street does an excellent job aswell. I'm thankful that all staff is proffessional and the dealership offers such services.

All-round is a very comfortable and reliable car which is good for commute, transportation and having fun with ur family with space for cargo and people

My wife and I were about to drop off our 2014 RX350 for its regular service and pick up our courtesy vehicle to run some arends. We were received warmly and while we were waiting for our turn, we decided to look at the new and pre-owned models in their showroom. We liked the new 2019 RX350. Their sales consultant Andrew Grassel was kind and patient enough to work with us for almost 2 hours, making sure we got the exact vehicle we were looking for, as well as added accessories and options, and a fair deal on our trade-in. He went far and beyond what was expected. We left the dealership knowing that we had a great deal and a uniquely pleasant experience. We went back at about a week later to install the accessories, and we were offered a courtesy vehicle, a hybrid version of the RX 2019. We are very happy with our purchase. Keep up the good work!

This car was the kind I was looking for. The only negative is that I will need to buy new tires in a couple months. I was very satisfied otherwise.

Without a doubt...the best car buying experience I have ever had. Rocky was extremely easy to deal with and help us get the car we wanted. Financing was a breeze and we never felt anything less than that we were their most important customer. Highly recommend!!

We purchased a 2021 Toyota Highlander Limited in April of 2021. We absolutely love this car! The convenience features and comfort are the best we have experienced, and the interior design and quality is the best in the class. The upgraded 12.3" screen is worth the extra money, as the text is clear and precise, and the surround view monitor is incredibly useful for parking in tight spaces. We have friends with a comparable Explorer Limited, and the interior quality is far below that of our Highlander, and the ride quality with the 4-cylinder is jerky and noisy. However, even though we have had no mechanical issues, we have had issues with wind noise and a leaking AC unit into the car, both of which were fixed by the dealer for free due to warranty. Other than those minor hiccups, we love our Highlander!

Service is fantastic both here and at the body shop. My car (BMW X3 which I’ve owned for over a year) was stolen and recovered and they took great care of me when I brought it there for repair. As it turned out, my car was totaled. Service, GM and sales rep (Matt Schroller) all worked together to put me in a loaner right away, and then they sold me the exact car I had with less miles for less money (new), with no money down. I have no idea how they made this happen, but they did. They literally treated me like family. I highly recommended Matt as a knowledgeable, no-nonsense sales professional. He did the work and delivered exactly what I asked for. There are less expensive cars out there. There are plenty of places where you can save $1k if you spend the time. But you can’t put a price on peace of mind. I know I’m a demanding customer. Grayson continues to meet my expectations and delivers real value. And yes, they’ve got an awesome coffee machine—I actually like getting some work done in their bright, modern waiting area when my car is in for routine service.

Will at Grayson always takes good care of me being a woman some of the other places you feel like they take advantage never felt this way with Will and staff treat me like family I love my car and I want to feel like the people working on it as well take good care of it

1. Dealers do not have any cars/trucks/SUVS to sell. 2. Dealers do not know what they are getting in the future. 3. Dealers do not know when they are receiving any cars/trucks/SUVS. 4. Dealers do not know what a vehicle is going to cost. 5. Toyota is raising prices 15% 6. You cannot order a Toyota. 7. Going to a Toyota Dealer is becoming an unpleasant experience. I wanted to buy a Toyota, however the above is what I ran into.

Went for a scheduled oil change. Everything went well. Professional and courteous.

Not the most technologically advanced but that is what I was looking for, keep it simple! The features it has are the important ones, at least to me. This is my third one since 2011 and I love not having to bringing them in for repairs.

To the reviewer that claimed that the posting for this car is a scam, I purchased it two days ago. The sales team was patient and thorough and one of the best I have had to deal with over my many years of purchasing cars.

excellent response and ordered a car from nashville location good selection , no pressure and answered all our questions would recommend this location to a friend or relative

I got a used Highlander from IDEAL half an year ago, it fits its description as a family utility vehicle. Especially when starting and driving at low speed, the electric drive is very fast, no sound, has a big difference from the traditional gasoline car. When the speed is over more than 80, it has a big noise, rapid acceleration of the engine vomit roar, mixed common disease, comfort level is general. Driving downtown really saves fuel. Especially the traffic jams, not to mention the highway, which is better for downtown. It would be nice if most pure urban transportation had a need for space. If there is a plug-in hybrid version worth recommending.

I used to own the Infiniti QX60 and loved it in every way. Had to get rid of it because of the famous transmission cvt problems so I got a Toyota. Aside from the interior which is not super sophisticated as the Infiniti, Toyota is a very reliable car. I know engine will always start and the car will always perform. Very comfortable and mileage is great for a V6! Toyota is the best! Everybody else is just an mature.

I bought my Volvo from Tilley Motor Co. I have bought many cars from them. Greta experience. Honest! Fair Dealings. I would highly recommend them for you next car purchase.

Love it! The 4Runner was one of the first SUVs ever introduced and I've loved them from the start! They look great, handle well, comfortable interior and hold their value. I needed a vehicle to replace my trusty Escape but could still carry my husband and I plus our teenagers. Without the 3rd row there is so much legroom in the backseat! It can carry the 4 of us, our gear and haul almost anything with the hitch that we need! I also love, love, love being able to put all the windows down (including the back) and open the sunroof. I had been shopping for a Jeep but the lack of cargo space was definitely a drawback. The mpg for the 4Runner isn't terrific but better than a Jeep and not too bad for a bigger, heavier vehicle than my Escape. The ride is nowhere near as bumpy as some reviewers have noted, barely noticeable for me. I love it and am so glad I finally own a 4Runner.

I love my Tundra my only complaint is the stereo system it’s supposed to be upgraded JBL but sound is very weak they should look at Addis Bose to their trucks I’d pay extra for that.

I walked in and was immediately greeted by Kenny Buckner. I explained to him I was looking to see what I could finance before even thinking about a vehicle purchase. Unlike other Dealerships, I was treated extremely well. Lonnie Stooksbury (the Finance Manager) immediately took the time to get my financials in order and was quick about it. I could afford way more than I thought. Overall the people here are amazing. I will be a repeat customer and I recommend you come if you haven't. Here at Fox I was treated like an individual and not a target. I can't thank these guys enough!

My wife had a smaller all wheel drive car from another company that drove me nuts trying to do the driving for me. It was a total hassle to turn it off every time you restarted the vehicle and I complained every time I drove it. Now with the highlander every time I drive it I comment how much I like it. Even considering a second one for my company car. By the way this is our first hybrid vehicle.