salesman rep was fantastic, showed me the car and test drove with me. No pressure compared to new car stores. Victor in Finance was great and explained everything completely to me where I can understand. Have never had anyone explain about financing to me like that. Will highly recommend to my friends and Family.
This is a great Place to buy a Used Vehicle. My sale person Aaron, was very honest and helped me with financing my Vehicle. They have so many Vehicles with great prices. I don't buy cars everyday , I have been in big dealerships and they wanted to charge extra fees and this and that, But Aaron old me from begging that they don't have any of those fees.
Our salesman was nice, not 100% honest, but I expect that. We went this dealer for one particular car, based off of online advertisement. The price was fair, but the car wasn't for me. It had been in a front end collision that didn't show up on the Carfax report. This fact was hidden by the dealer, so there was no deception. I just think it could have been repaired a lot cleaner, to where the previous damage would have been undetectable. I considered buying it and fixing it correctly because I really liked the car . Low mileage, good CARFAX report and as mentioned earlier, the price was right. The deal breaker was the strong smell of cigarettes inside and the JB Weld used to repair the headlight bracket. In retrospect, those things weren't that bad, and likely could have been fixed. I just didn't want to finance something that I'd have to eventually repair to make to my standard.
Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
We???ve been going to ecar one for several years now. They treat us like fsmily always! We???re never pressured to buy, and always given all the information. Masoud is lik a brother. He gave me his honest opinion when I wa storm between two different vehicles! He walked us through everything, personally! Made sure the car was perfect and even surprised me with a bow on it! Thank you so much for always being so great! We love y???all
I worked with John and Rosie as well as a young tech guy. I found them each easy to work with as well as honest and friendly. The car I was buying had just come in with a bad tire but they changed it out for me. I drove from Austin to buy my car and I am glad I did! Totally worth the drive.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Everyone they're treated me with the utmost respect very professional wonderful atmosphere very courteous communication was top-notch would highly recommend and Justin was fabulous. Delilah was very sweet and very professional.
Auto Merchants made my cat buying experience easy. Special thanks to Tommy Bedford in Finance. I would definitely recommend Auto Merchants to anyone in the market for a vehicle. Had my car for 3 years and no problems at all. I’ll be seeing them soon for another vehicle. Great doing business with you guys.
Not sure why I can't change my previous review directly, but I will update wit a new one. I was contacted by the Service Director and we re-scheduled my service for today. Everything was flawless, was impressed with the efficiency and professionalism of my service advisor, Justin Holt. If this dealership keeps this high standard of service, they might become one of the best in North Dallas. Thank you, guys!
They did a very good job, and if you go there you will be very satisfied. My car was handled with care and final product was great.
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