Excellent service. Timely and delivered clean vehicle after service.
I went in for a state inspection. They pointed out that my tires were in bad condition, one had metal wires exposed. They matched the cheapest price outside and only quoted that without other fringe services. Gave me a rental and finished work that day itself.
I recently purchased a CPO Q7 S line from Auto Nation Audi. I was delivered on time and in excellent condition for being 3 years old. Buying a certified pre owned is very important when looking at a pre owned car. They manufacturer has the highest standard for their CPO's and if they are not met then the vehicle will not be certified. I am very happy with my first Audi and wanted to thank Audi Plano for the great service!
I bought a preowned Audi Q5. I chose Audi Plano as my local dealer for routine maintenance and service. The previous owner had purchased an extended service contract. I used the last free service to check out my new vehicle. The service was friendly and excellent.
Frendlinest, professionalism, effectiveness. Willingness to listen and solve. Timely feedback and communication. Presentation and knowledge on a particular model. Patience and politeness,Ooverall representation of a dealership
Was skeptical to drive 100+ miles to buy a vehicle but no regrets, everybody was really nice and very friendly. Michael Redd, our sales guy was awesome, professional and not pushy. He made sure we got the Q7 we wanted! He answered my numerous calls promptly before and after the sale. Highly recommended. A great asset to the Audi family.
Fantastic customer service, transparency and effort
by Ronzino F. from DealerRater.com
December 4, 2018
Audi of Dallas was an exemplary experience. Brett and Rick moved quickly, efficiently and transparently to meet my goal and timeline. I was quite surprised and could not be happier with the experience. I am certain I will buy from Audi of Dallas again, as well as refer people frequently.
We were on the road, and needed to get home. Our svc advisor Kirks fit us in, got the job done, and we were able to get home on time. We want to thank Audi Ft Worth for helping us out, since their wait time for a regular svc appt was about 2 weeks.
My service advisor Tie was very professional, friendly and polite. She advised me that I would have to wait 3 hours for my car to be serviced (oil change, tire rotation and 23K mile service). I was only there for a hour and a half due to the technician quickness. I will definitely be back.
85K miles service for my A5. Was able to book service one day after calling, dropped off car, and service was completed at the promised time. Can't ask for more than that, other than some more comfortable chairs to sit in in the waiting area.
Everyone they're treated me with the utmost respect very professional wonderful atmosphere very courteous communication was top-notch would highly recommend and Justin was fabulous. Delilah was very sweet and very professional.
Not sure why I can't change my previous review directly, but I will update wit a new one. I was contacted by the Service Director and we re-scheduled my service for today. Everything was flawless, was impressed with the efficiency and professionalism of my service advisor, Justin Holt. If this dealership keeps this high standard of service, they might become one of the best in North Dallas. Thank you, guys!
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