My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
I am usually skeptical about small used car lots but I went in to see a used AudiTT. The saleswoman was very friendly and wasn’t dismissive about my financial circumstances. She and the owner tried to get me financing but it didn’t work out for my budget. The owner is a really nice guy and gave me advice on how to help my credit score so that I can get a car in the future and he talked from his own personal experience. Very nice people!
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
I had a really good experience buying a vintage Ferrari 328 there. They were very communicative, let me have it inspected by 2 different mechanics, and delivered it from Anaheim to Los Angeles for me. Nick Eves was extremely helpful thru the process.
Stacy Samuel was more than accommodating when I needed to service my Audi Q5! I felt like I was part of the family. She answered all my questions, provided me with outstanding customer service, and took care of business like a true professional!
I received superior service from Alex Ortiz. At first I was hesitant on whether or not to bring vehicle to dealership as I had read many mixed reviews. I'm glad I brought it in to Walter's Audi and was well taken care.
Excellent service and follow through by Joshua Rambow in sales and Andrew Bartoli in finance. Joshua was able to get the color I wanted within 1 day and answered every question I had, including running through all of the aspects of the car and it???s technology.
Great experience, great customer service would highly recommend this dealership to everyone. They were so helpful in every way, and wanted to make sure we got exactly what we wanted and that we did not compromise in anyway, they made it happen!!!!!!
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